1. Curriculum Vitae - DAVID WRAGG
Mobile – 07768 890536
Email – davidwragg10@hotmail.com
PROFILE Experienced and successful IT Professional with a wealth of expertise
acquired through a wide and varying range of technical support,
project / programme management, management and consultancy
roles together with a hands on must do approach within multi-
national corporations whose excellent job performance has enabled
career progression and promotion to positions of wider responsibility
and personal challenge
Senior Management, planning, implementation and support of
both IT and telecommunication services
Extensive technical knowledge of telecommunications (both
voice and data), network infrastructure architecture, mainframe,
mini and PC based systems
Extensive technical knowledge of Trading / Financial Futures
electronic market products
Extensive technical knowledge of Trading Dealer board
equipment (BT, IPC, & Etrali)
Sound understanding of cabling infrastructure’s from RFI’, ITT
to implementation.
Wide experience and thorough understanding of cost
containment in fixed budgetary environments with the need to
meet performance and standards targets whilst working within
short deadlines
Confident and articulate communicator across all levels with
good team building and motivational skills
Transition to Advanced Programme / Project Manager has enabled the
successful provision of consultancy and project / programme
management services to an external client base. Recent projects
include:
The relocation of BNP’s DR site from Canary Wharf, London to
new 3rd
party managed premises.
The relocation and integration of Cater Allen trading, front, and
back office into Santander new group headquarters at Triton
Square, London.
Data Centre Manager for Santander relocation to new group
headquarters at Triton Square, London. Duties included the
space planning, and relocation of 1200 servers and associated
applications (approx 700).
Programme Manager for Santander trading room relocation to
new group headquarters at Triton Square, London of (150
positions). Duties included management for the Dealer-board
(BT PV700i), Speaker system (Speaker-bus), Telephony
(Nortel), and Trader workstation deployment (Reuters RTW).
EXPERTISE
NOTABLE
ACHIEVEMENTS
2. Programme / Project Manager for Close Brother’s relocation to
new premises. At Crown Place, London (600 desktops).
Computer Room design and implementation for a server farm
environment for ING Barings.
Programme / Project Manager for the Re-stack and upgrade of
the dealer board system (pv700) for the Cazenove trading room
(400 positions) in preparation for relocation to new premises at
Moorgate, London.
Management of financial institutions’ relocations, systems
upgrades, network architecture and infrastructure,
telecommunications and systems room design and contingency
service design.
Strong programme / project management, team leadership skills and
technical knowledge ensured success over a 16-year period at
BankAmerica of the following major projects:
Programme / Project Management for the implementation of
new technologies though-out all the European trading rooms’.
This covered 9 countries and approx 1000 positions.
Installation, upgrade, relocation and support of European
trading rooms telecommunications, computer systems and
systems architecture
Creation of the European trading rooms services contingency
site (project value £3 mil)
Futures Systems compliance to current standards
Set up BankAmerica’s new European data processing centre
Installation of integrated systems resulting from mergers
Development within British Telecom, to Technical Officer Level,
enabled the successful planning and implementation of voice/data
communications for high profile customers such as IBM, Stock
Exchange (Topic system), Associated Press, BankAmerica and Chase
Manhattan
EMPLOYMENT Last Employer –HP Enterprise Services UK Ltd
Registered Office: Cain Road, Bracknell, Berkshire, RG12 1HN
Sept 2014 Project Manager
June 2015 Rolls Royce Account
♦ Providing Financial Management to various projects
July 2014 WSL Service Readiness
Sept 2014 Project Titan / Nucleus
♦ Working with Service Take-On WSL for the production of ITP
♦ Ensuring Project Managers under Service Readiness provide ITP’s for
client sign-off prior to contract sign-off
♦ Set up weekly client meeting with 2 in a box counterpart for project
updates
♦ Set up weekly PM’s meeting for Service Readiness Review
♦ DC Property Transfer EMEA
♦ Employee On Boarding
♦ As-Is Tools / User Enablement
♦ Knowledge Transfer
♦ In-Flight Projects
D Wragg CV – Page 2
3. Sept 2013 Project Manager
June 2014 Rolls Royce Account
♦ Project Manager for the SAN migration of approx. 50TB of data across 11
applications from the DMX (Out of support) to VNX. OS includes Unix,
Windows, and VMware.
May 2012 Project / Programme Manager
Aug 2013 Bank of America Account
♦ Advanced Project / Programme Manager running a small team
supporting Trader Voice activities.
♦ This included overseeing the successful implementation of the Twisted
Pair (WAVE) project as part of the Voice Transformation Deal.
♦ This included overseeing the successful implementation of the project
known as Option 4 POC as part of the Voice Transformation Deal.
♦ Liaised with 3rd
party vendors to support the banks BAU work streams
♦ Worked closely with the financial teams on receiving quotes, processing
through the relevant tools for PO generation, and tracking invoice
payment to the bank or HP.
♦ Other projects have included the CISCO CUCM upgrade to 8.5, this
migration from UK01 to UK02 scope was for 19 sites within EMEA and
10K plus users.
♦ Provided project and financial information to the “Project Rewind Team”
as part of Trader & Enterprise Voice going back in house.
Jan 2005 Project / Programme Manager
May 2012 Aon Account
♦ Advanced Project / Programme Manager to external client base
providing full project / Programme management services as part of the
T&T programme to AON.
♦ This included the relocation known as Mitcheldean Others to the Doxford
& Washington Data Centres, and Phase 1b activities for upgrading the
F12 – F15 ePlatform Services and Bridge.
♦ Currently part of the new business team running multiple work streams
♦ One being Project Inflection covering the closure and consolidation of 24
sites and a budget of 1.5 million (GBP).
♦ Other projects have included Laptop Refresh within the UK of approx 800
devices.
♦ Deployment of encryption software to approx 1300 devices.
♦ Assisting on T&T MG02c,MG02d and N-1 Desktop COEI to COEII)
Dec 2004 –Thales (TTSL) Design Engineer (Contractor)
Nov 2004 Phoenix House, Station Hill, Reading RG1 1NB
♦ The production of the area and site specific Health and Safety
documentation submitting to the client for approval and are compliant
to Network Rail standards.
Oct 2004 –Network Rail Design Approval Engineer (Contractor)
Nov 2003 Tournament House Paddington London W2 1HA
♦ Part of the Design approvals team ensuring that designs submitted by
contracted organisations meet the requirements and comply with the
specifications defined by Network Rail for their new SDH Fixed Telecom
Network (FTN).
♦ The production of the Health and Safety documentation ensuring that
the clients requirements have been correctly interpreted and are
compliant to Network Rail standards.
♦ Part of the advisory team for a new centralised controlled management
system (CCMS).
♦ Ensuring external contractors adhere to the correct change control
policy.
Apr 2003 –Trust-IT Consulting Senior Consultant
Jun 2000 65 London Wall, London EC2M 5TU
♦ Senior Programme / Project Manager / Consultant to external client base
providing solutions for IT and telecommunications services.
D Wragg CV – Page 3
4. ♦ Design and management of systems upgrades, network architecture and
infrastructure, telecommunications, system room and contingency
service.
♦ Life cycle project and resource management
♦ Pre & post sales technical consultancy
♦ Business development and marketing
Jun 2000 - Network Intelligence/ Principal Consultant
Feb 1999 Insight IT Management 182 Union St, London SE1
♦ Consultant to external client base providing solutions for IT and
telecommunications services.
♦ Design and management of systems upgrades, network architecture and
infrastructure, telecommunications, system room and contingency
service.
♦ Life cycle project and resource management
♦ Pre & post sales technical consultancy
♦ Business development and marketing
Feb 1999 - Bank of America / European IT Manager/
Mar 1983 BankAmerica Futures Inc Project Manager/
1 Alie Street, London E1 8DE Senior Systems Manager
1996 – 1999 European IT Manager – BankAmerica Futures Inc
♦ Project Programme management of IT, infrastructure and
telecommunications services, including identification, procurement,
implementation, co-ordination and SLA, for external clients throughout
Europe and own offices in London, Madrid and Paris.
♦ Implementation of Futures electronic market products including
regulatory systems.
♦ Part of the team marketing IT products directly to customers providing
pre and post sales technical services.
♦ Overall responsibility for European customer support of BAFI electronic
services.
♦ Programme / Project management and co-ordination of contingency
operating plan.
♦ Management of IT and Communications budgets (IRO £2 mil pa).
♦ Systems compliance for Y2K
1994 – 1996 Project Manager, Capital Markets Research & Development
♦ Programme Management to provide European trading rooms with
systems and telecommunications contingency facilities from inception
to completion, including identification of requirements, design of
contingency facilities, implementation of services and scheduled
testing.
♦ Programme / Project Management for the implementation of new
technologies though-out all the European trading rooms’. This covered
9 countries and approx 1000 positions.
1985 – 1994 Senior Systems Manager, London Network Services
♦ Programme / Project Management for the implementation, relocation
and integration of IT and telecommunication services, for the main
London trading rooms into one. (approx. 500 traders)
♦ Project support for European trading rooms working in UK, France,
Germany, Italy, Spain, Netherlands, Greece, Belgium and Switzerland.
♦ Production and management of service level agreements
♦ Management of the London based switchboard service
1983 – 1985 Senior Consulting Engineer, BankAmerica Systems
Engineering
D Wragg CV – Page 4
5. ♦ Team leader co-ordinating the relocation and set up of the new data
processing centre
♦ Maintenance and support of the data processing centre communications
♦ Implementation and support of SNA architecture
EMPLOYMENT 1973 – 1983 British Telecom Technical Officer, Special Projects/
HISTORY (cont) London Bridge St, Telegraphy Systems Engineer/
London SE1 Voice & DEx Installation Project Mgr
1969 - 1973 PYE Telephone Senior Test Engineer
Manufacting . Co Orpington, Kent
SYSTEMS Mainframe/Mini/PC (Servers, desk and laptops)/Printers including:
EXPERIENCE FEP’s Memorex (1270), IBM (3705/25/26/74/Sys 36), VAX, AS400, Dell,
Compaq, Toshiba, Hewlett Packard, Tallisman, Epson
Networking/Telecommunications including:
LANs, MANs, WANs, Ethernet/Token Ring, Routers/Hubs, Newbridge 3600
mainstreet products, Cisco Catalyst 6500 series Voice Signalling, PABX
(Meridian, BT & Nortel. IP Telephony Cisco CUCM 8.5
Software including:
All Windows applications , Novell, NS Elite, Portfolio select, (Limited Unix)
Dealing room systems including:
Most dealing room applications including Bloomberg, CQG, Knightridder,
Reuters products PTW/RTW), Dealing 2000/2002, IPC/BT-ITS/Etrali
Dealerboards
Futures Exchange Services including:
MATIF (SAND/NSC/Emmraude), Eurex, LIFFE (Easy screen)
(TRS/TSCS/Easynet), PC BODS, Project A, FL Clearvision, OBMS (Trinitech),
FutureSource,
EDUCATION, City & Guilds Telecommunications, including Radio & Line Transmission
TRAINING AND
DEVELOPMENT
Development Project management, Presentation skills, Effective leadership,
Interpersonal skills, Performance management
Training Variety of technical training including:
Network Rail PTS AC&DC (July 2004)
BT ITS system administration, Racal Milgo Gemlink/Wescom,
Case DCX 860/USO, Newbridge 3600 product range +
4601/4602
D Wragg CV – Page 5
6. ♦ Team leader co-ordinating the relocation and set up of the new data
processing centre
♦ Maintenance and support of the data processing centre communications
♦ Implementation and support of SNA architecture
EMPLOYMENT 1973 – 1983 British Telecom Technical Officer, Special Projects/
HISTORY (cont) London Bridge St, Telegraphy Systems Engineer/
London SE1 Voice & DEx Installation Project Mgr
1969 - 1973 PYE Telephone Senior Test Engineer
Manufacting . Co Orpington, Kent
SYSTEMS Mainframe/Mini/PC (Servers, desk and laptops)/Printers including:
EXPERIENCE FEP’s Memorex (1270), IBM (3705/25/26/74/Sys 36), VAX, AS400, Dell,
Compaq, Toshiba, Hewlett Packard, Tallisman, Epson
Networking/Telecommunications including:
LANs, MANs, WANs, Ethernet/Token Ring, Routers/Hubs, Newbridge 3600
mainstreet products, Cisco Catalyst 6500 series Voice Signalling, PABX
(Meridian, BT & Nortel. IP Telephony Cisco CUCM 8.5
Software including:
All Windows applications , Novell, NS Elite, Portfolio select, (Limited Unix)
Dealing room systems including:
Most dealing room applications including Bloomberg, CQG, Knightridder,
Reuters products PTW/RTW), Dealing 2000/2002, IPC/BT-ITS/Etrali
Dealerboards
Futures Exchange Services including:
MATIF (SAND/NSC/Emmraude), Eurex, LIFFE (Easy screen)
(TRS/TSCS/Easynet), PC BODS, Project A, FL Clearvision, OBMS (Trinitech),
FutureSource,
EDUCATION, City & Guilds Telecommunications, including Radio & Line Transmission
TRAINING AND
DEVELOPMENT
Development Project management, Presentation skills, Effective leadership,
Interpersonal skills, Performance management
Training Variety of technical training including:
Network Rail PTS AC&DC (July 2004)
BT ITS system administration, Racal Milgo Gemlink/Wescom,
Case DCX 860/USO, Newbridge 3600 product range +
4601/4602
D Wragg CV – Page 5