1. Rodney W Wesson
4701 Waterstone Way
Chesapeake, VA 23321
USA
Contact Phone: (757) 396 -8683
Work Phone: (757) 396-8683
Email Address: rodney.wesson@navy.mil
EXPERIENCE
12/1999 to Present ; 40 hours per Week; IT SPECIALIST - LEAD; GS-2210-12; last
promoted 07/2013; permanent employee; not on a temporary promotion; NORFOLK
NAVAL SHIPYARD, Portsmouth, VA 23709; Timmy J. Smith , 757-396-0973 ; may
contact supervisor.
RE-ASSIGNMENT: 08/10/2014 to Present
I am currently working as the Code 1236 Inventory Control Receipt Manager (ICRM) of all
classified Information Technology equipment/media in the Norfolk Naval Shipyard and outlined
Detachment areas (NOB, Kings Bay). As the ICRM, I am responsible for classified media control and
accountability of procedures governing its uses by Shipyard personnel. I generate metrics of
accountability on a quarterly basis - and perform weekly surveillances of all information
added and/or deleted. My Area of Responsibility (AOR) goes over and beyond normal confines
of the Scope of work to help protect NNPI and U_NNPI data being transmitted from and to
SECNET classified system. I am also working as C1236 Special Project Manager overseeing IT
equipment purchased to support Shipyard initiatives. These initiatives are extensive throughout the
Shipyard and outlined Detachments (Kings Bay, NPTU, NOB, Philadelphia). To support this
Project, I have performed an unofficial S-5 Lean initiative wherein all designated codes were
directed to cleanup designated storage spaces/shelf storages to maximize space and retrieval
efforts of IT equipment. The S-5 Lean initiative gave insight to what was/is on hand and to promote
healthy purchases. I act as Branch Head on occasion when Branch Head is absent. When
assigned, I submit timekeeping for C1236 personnel via the SupDesk Timekeeping system. I also
participate in Project initiative for support in Japan since 2011. I act as Code 1230/NNSY TCO
liaison for IT in Communicating with NCTAMSLANT/BCO/Department Heads, Branch Heads,
Superintendents, Supervisors, Leads, etc.
08/2014 to Present ; 40 hours per Week; IT Specialist Lead; GS-2210-12; Norfolk Naval
Shipyard, Timmy J. Smith (Branch Head), 396-0973; may contact supervisor.
Project Manager/Lead For C1236 IT Telecommunication Support functional area:
- I am responsible for providing information to the Code 1230 CIO and Branch Heads-
- I coordinated work between customer and C1236 IT Specialists –
- I assign work on a daily basis and review work of assigned grade levels (GS 11/9/7/5)
For Information Technology (IT) Specialist and Contractor personnel –
- I strategically place/assign appropriate personnel for work on specific projects, based on their
knowledge and skills.
- I monitor Technician projects against schedules, work assignments, periodically and upon
completion, for quality; and provide guidance in special and/or unusual situations -
- I coordinate new work and support all areas of the Shipyard upon Ship availabilities (major or
SRAs) for Telecom support/equipment whenever feasible (if NMCI cannot support due to time

2. constraints). This coordination effort entails site surveys and attendance at meetings to gather all
pertinent information required for the support.
- I stood in on occasion for current IT PLCY PLN Support Manager for C1236 during his absence
–Serves as C1236 Branch Head/Manager on various occasions for any period of time
required.
- When required, I attended meetings and technical workgroups representing the Shipyard with
members of other shipyards and NAVSEA personnel –
- I communicate both orally and in writing with management, users, and co-workers throughout the
shipyard community as required
Technical responsibilities:
- Maintain Telecommunication hardware and software deployment on various
networks - Including projects, etc.
- Oversees configuration, as well as installation of new equipment for interfacing with
various Telecom systems in operation on the network (classified and
unclassified).
- Ensure configuration management controls are adhered to
and provide input and recommended changes when necessary
by alterations in the hardware or software installed between
NCTAMSLANT and NNSY.
- Monitor projects Telecom needs and support the operation of
the various networks and assists with the Evaluation and
corrective action necessary when network performance
deteriorates or alters in any way –
- I evaluate incoming requests for Telecommunication support for
trailers on the projects to be installed or pick up equipment and
determine compatibility with the network and previously installed
software
- Due to the responsibility level of my position, and in accordance
with requirements of OPNAVINST 5510.1H, I have been designated
as ADMIN-2 that requires me to maintain a critical sensitive Top
Secret security clearance –
- I have knowledge and continuance of training of how to secure and protect NNPI
(Naval Nuclear Propulsion Information) –
- I follow departmental procedures to purchase and install new and
recycled hardware computer systems, maintaining cooperate
standards for compatibility –
- I created and implemented training developmental plan for new
Technicians working in Telecommunication Support area.
1.) Serve Telephone Control Officer (TCO) for NNSY. Attend all BCO/Base Communications
Control Board (BCCB) meeting representing Norfolk Naval Shipyard as our TCO.

3. 2.) IT Project Lead for all Telecommunication System upgrade throughout NNSY buildings and
Detached Bldg. W130 and Waterfront Support at NOB, Norfolk, VA.
3.) IT Procurement Credit Card Lead responsible for all Hardware and Software
procurements/maintenance renewals via credit cards. Must coordinates procurement with other
subordinates working with our customers and NMCI on system requirements.
I often give assistant and or back up all our Activity Contract
Technical Representative (ACTR)
located in the Information Technology and Cyber Security (ITACS)
Office of Norfolk Naval Shipyard (NNSY). (ACTR). Perform such
duties that involves monitoring, reviewing, and interpreting,
evaluating and reporting on technical aspects of the Navy Marine
Corp Internet (NMCI) operation and provides the interface between
technical aspects of NMCI and the operational requirements of the
command.
A.) Serves as a senior level Information Technology (IT) Specialist
responsible for planning and identifying IT service operational
requirements and developing and maintaining strategic plans.
Provides technical knowledge to monitor and review Navy Marine
Corps Intranet (NMCI) Next Generation (NGEN) compliance with
Service Level Agreement (SLA) performance requirements.
B.) Works closely with other command ACTRs to manage the access
and work required under the NMCI/NGEN contract, as well as
defining the technical requirements as they relate to shipyard
business. Serves as corporate shipyard representative on various work
groups established as necessary.
C. Serves as an expert on matters of DOD, Navy, NAVSEA, NNSY
instructions and policies with regard to NMCI/NGEN. Also, is
responsible for assessing policy needs and developing policies to
govern IT activities. Help coordinate the management, development,
implementation, and use of automated information systems.
IT SPECIALIST LEAD: (PLCYPLN) / SUPPORT; GS 2210 - 12
Routinely Stood In As (ACTING PLCYPLN MANAGER) For Code 1236 Branch; 08/2014
to PRESENT.
As a LEAD IT Specialist (PLCYPLN ) Branch, I routinely supervised 18 to 20 IT Specialists,
eight contracts and Twelve Gov Civilians that rendered SME Support Corporate as well as off the
shelf applications/programs and (NNPI) data for support NAVSEA corporate applications.
As LEAD IT Specialist I always stood in as Acting IT Branch Manager. In the position I
complete timekeeping in the corporate application SUPDESK for other IT Specialist. I am also
responsible for coordinating and compiling weekly tasks from the supervisor and four IT
Specialist leads. This information is then provided to management and the entire department.
Assist with managing implementation plans and policies to support employee transitioning from
trainees to certified JOURNEYMAN TECHS. Often assigned to coach and mentored new
trainees during their transition. Logistics undertaken in support included material and supply
management, work to define and analyze employee needs, technical requirements and
procurement needs evaluation for office equipment and supplies, defining and coordinating IT

4. installations, mechanical needs to assure a fluid work environment and contract preparation to
secure office space close to the customer that aligned with budgetary constraints. Performed
administrative functions to coordinate employee report dates, logistics support for badge, CAC and
security availability for efficient use of personnel’s time when reporting for duty.
Empower Technicians under my leadership to fulfill their professional duties and are provided
with the tools, guidance and mentoring necessary to effectively complete assignments.
EXPERIENCE
01/2009 to 08/10/2014; 40 hours per Week; IT Specialist (CUST SUPT & NETWORKING;
GS-2210-12; last promoted 07/2013; permanent employee; not on a temporary promotion;
Norfolk Naval Shipyard, Code 1231 Bldg. 74 - 1st fl. 23709-5000; David E. Wilkins , 396-
3172 ; may contact supervisor. (RETIRED)
IT SPECIALIST LEAD: Customer Support ITSD/ (KIOSK Support Area) 07/2013 - 08/2014
• Stand IN As (Acting) IT Customer Support Manager / Branch Head for C1231.
• Directs the activities of subordinate C1231 KIOSK FIELD Support and Service Desk
Agents in the development of new information technology systems and enhancement to
existing automated systems. Serves as a liaison between the data center and users concerning
requests, usage, standards, and other developmental and production matters.
• I help develop and I maintain Code 1231 SOPs for SECNET, Outside Support Desktop Tech
Refresh and Tier III duties and Shared Drive Permissions/Account Creation.
• Manages training procedures and request processes for permissions or services.
• I assign and review work of assigned lower grade level (GS 11/9/7/5) Information
Technology (IT) Specialist and Contractor personnel.
• Experienced in leading/managing IT Service Desk section and temporarily fills in for IT
Customer Support Manager, C1231 Section responsible for IT field service support.
• Serves as a Subject Matter Expert (SME) with a great amount of personal experience
diagnosing and resolving problems in response to customer reported incidents regarding a
myriad of IT related issues. Also possesses a great amount of experience and training
administering MS-Windows base workstations and servers.
• Experienced in developing and presenting information to management or other large groups
of people, such as during department meetings, multi-shipyard conference calls, etc.

5. • Certifications held include A+ and MCDST. In addition to these certification, attended
courses in both IT and Management/Leadership.
• Provide Outlook support such as electronic mail, file transfer, hard copy capability for
selective/detailed reporting users.
Provide a variety of Information Technology services including Navy/Marine Corp Internet
(NMCI) support, Network support, Applications support, Telephone support, and
Video/Teleconference Center (VTC) support.
TECHNICAL SUPPORT:
• Administered /created workstation images and build outs.
• Created OS workstation images
• Protect Naval Nuclear Propulsion Information (NNPI)
• Published and maintained several Standard Operating Procedures (SOP) for disaster recovery
and other daily operations
• Provided end user support to customers worldwide on all aspects of the NNSY network
system
OTHER DUTIES ASSIGNED:
• Provides telephone support to network users of Norfolk Naval Shipyard (NNSY) on
hardware, software and network related problems on the Navy and Marine Corps Internet
(NMCI), Naval Nuclear Propulsion Intranet (NNPI), and NNSY Legacy network.
• Provides network support for Legacy applications: ATIS, SUPDESK, AIM, AIMXP, SAEM,
etc.
• Provides resolutions on the telephone with users, walks the user through a series of steps to
determine problem and classify level, priority and nature of problem. If unable to diagnose
problem and/or problem requires physical interaction with end user dispatches field engineers
from appropriate team.
• Opened, tracks and closes Remedy trouble tickets. Ensures problem ownership and promotes
end-user satisfaction.
• Tracks activities of field engineers to who tickets were assigned.
• Utilizes Remedy and other ticketing systems.
• Troubleshoot Citrix and NNSY Legacy Applications.

6. • Utilizes Microsoft SharePoint ticketing system.
• Troubleshoot PC hardware, printers, ensuring functionality and
connectivity
• Provides MS Outlook setup and support, Windows applications and MS Office Support.
EXPERIENCE
01/2009 to 08/10/2014; 40 hours per Week; IT Specialist (CUST SUPT & NETWORKING;
GS-2210-12; last promoted 07/2013; permanent employee; not on a temporary promotion;
Norfolk Naval Shipyard, Code 1231 Bldg. 74 - 1st fl. 23709-5000; David E. Wilkins , 396-
3172 ; may contact supervisor. (RETIRED)
IT SPECIALIST LEAD: Customer Support ITSD/ (KIOSK Support Area) 07/2013 - 08/2014
• Stand IN As (Acting) IT Customer Support Manager / Branch Head for C1231.
• Directs the activities of subordinate C1231 KIOSK FIELD Support and Service Desk
Agents in the development of new information technology systems and enhancement to
existing automated systems. Serves as a liaison between the data center and users concerning
requests, usage, standards, and other developmental and production matters.
• I help develop and I maintain Code 1231 SOPs for SECNET, Outside Support Desktop Tech
Refresh and Tier III duties and Shared Drive Permissions/Account Creation.
• Manages training procedures and request processes for permissions or services.
• I assign and review work of assigned lower grade level (GS 11/9/7/5) Information
Technology (IT) Specialist and Contractor personnel.
• Experienced in leading/managing IT Service Desk section and temporarily fills in for IT
Customer Support Manager, C1231 Section responsible for IT field service support.
• Serves as a Subject Matter Expert (SME) with a great amount of personal experience
diagnosing and resolving problems in response to customer reported incidents regarding a
myriad of IT related issues. Also possesses a great amount of experience and training
administering MS-Windows base workstations and servers.
• Experienced in developing and presenting information to management or other large groups
of people, such as during department meetings, multi-shipyard conference calls, etc.

7. • Certifications held include A+ and MCDST. In addition to these certification, attended
courses in both IT and Management/Leadership.
• Provide Outlook support such as electronic mail, file transfer, hard copy capability for
selective/detailed reporting users.
Provide a variety of Information Technology services including Navy/Marine Corp Internet
(NMCI) support, Network support, Applications support, Telephone support, and
Video/Teleconference Center (VTC) support.
TECHNICAL SUPPORT:
• Administered /created workstation images and build outs.
• Created OS workstation images
• Protect Naval Nuclear Propulsion Information (NNPI)
• Published and maintained several Standard Operating Procedures (SOP) for disaster recovery
and other daily operations
• Provided end user support to customers worldwide on all aspects of the NNSY network
system
OTHER DUTIES ASSIGNED:
• Provides telephone support to network users of Norfolk Naval Shipyard (NNSY) on
hardware, software and network related problems on the Navy and Marine Corps Internet
(NMCI), Naval Nuclear Propulsion Intranet (NNPI), and NNSY Legacy network.
• Provides network support for Legacy applications: ATIS, SUPDESK, AIM, AIMXP, SAEM,
etc.
• Provides resolutions on the telephone with users, walks the user through a series of steps to
determine problem and classify level, priority and nature of problem. If unable to diagnose
problem and/or problem requires physical interaction with end user dispatches field engineers
from appropriate team.
• Opened, tracks and closes Remedy trouble tickets. Ensures problem ownership and promotes
end-user satisfaction.
• Tracks activities of field engineers to who tickets were assigned.
• Utilizes Remedy and other ticketing systems.
• Troubleshoot Citrix and NNSY Legacy Applications.

8. • Utilizes Microsoft SharePoint ticketing system.
• Troubleshoot PC hardware, printers, ensuring functionality and
Connectivity.
• Provides MS Outlook setup and support, Windows applications and MS Office Support.