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Stages of an 
Internship
2 
Why learn about the stages? 
“As I read through the stages, I was comforted in 
knowing that I was not the only one experiencing all the 
various emotions. Knowing that others have felt the 
same way calmed my fears a bit to know that what I was 
experiencing was “normal.” The focus has been for me 
to normalize my feelings and allow the process to 
happen” (Sweitzer & King 2004, 50).
3 
STAGES 1-2 CONCERNS TASKS 
Anticipation • High motivation, motivation, 
and idealistic expectations. 
• Self-doubt: Can I do this? Am I 
qualified? Will I fit in to the 
work environment? 
• Examine assumptions and 
acknowledge concerns. 
• Review company 
information and job 
description. 
• Review your short and 
long-term goals to refocus 
and build confidence. 
Disillusionment • Learning curve, unexpected 
emotions (frustration, anger, 
confusion, panic). 
• New opportunities and 
adjusting expectations. 
• Development of routine may 
vary from what was expected. 
• Work may not be as exciting 
or challenging as expected. 
• Alternatively, work may be 
more challenging than 
expected 
• Build relationships with 
colleagues and managers. 
• Identify revised SMART 
goals. 
• Reflect on skills and 
strategies for time 
management, dealing with 
setbacks, and managing 
managers.
4 
STAGES 3-4 CONCERNS TASKS 
Competence • Achieve independence 
• Gain confidence 
• Experience effectiveness 
• Increased learning and 
productivity on site as 
becomes more confident, 
self-aware, and connected 
to the work group. 
• Reassess goals and 
expectations 
• Reassess support systems 
• Develop specific strategies 
• Continue to seek feedback 
on performance 
• Identify feelings of 
achievement and success. 
Culmination • Transfer of responsibilities 
and saying goodbye to 
colleagues. 
• Completion of tasks and 
managing disappointment 
when leaving work that is at 
a partial completion stage 
• Endings and closure. 
• Take stock of what you have 
accomplished, request a 
letter of recommendation 
from your mentor and move 
ahead proudly. 
• Maintain contacts with 
colleagues (email, phone, 
LinkedIn). Plan for next 
steps.
5 
Template: Stages of an Internship Action 
Plan 
STAGE CHALLENGE ACTION 
Anticipation • What if I am not prepared? 
• What if I make mistakes? 
• Review job/project description 
• Acknowledge mistakes and work 
on solutions. 
Disillusionment • Why is this internship not 
what I expected? 
• Why can’t I talk with my 
supervisor at any time? 
• Assess work environment and 
negotiate realistic goals and 
objectives. 
• Realize time is valuable and the 
importance of planned meetings 
for communication. 
Competence • What skills have I 
mastered? 
• What challenges still exist? 
• How do I define job 
success and satisfaction? 
• Identify skills gained. 
• Identify accomplishments. 
• Identify challenges and 
brainstorm solutions. 
Culmination • Incomplete projects • Identify strategies for 
continuation with team and 
managers. 
• Manage next steps in 
professional trajectory.

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Lesson 2 stages of an internship

  • 1. Stages of an Internship
  • 2. 2 Why learn about the stages? “As I read through the stages, I was comforted in knowing that I was not the only one experiencing all the various emotions. Knowing that others have felt the same way calmed my fears a bit to know that what I was experiencing was “normal.” The focus has been for me to normalize my feelings and allow the process to happen” (Sweitzer & King 2004, 50).
  • 3. 3 STAGES 1-2 CONCERNS TASKS Anticipation • High motivation, motivation, and idealistic expectations. • Self-doubt: Can I do this? Am I qualified? Will I fit in to the work environment? • Examine assumptions and acknowledge concerns. • Review company information and job description. • Review your short and long-term goals to refocus and build confidence. Disillusionment • Learning curve, unexpected emotions (frustration, anger, confusion, panic). • New opportunities and adjusting expectations. • Development of routine may vary from what was expected. • Work may not be as exciting or challenging as expected. • Alternatively, work may be more challenging than expected • Build relationships with colleagues and managers. • Identify revised SMART goals. • Reflect on skills and strategies for time management, dealing with setbacks, and managing managers.
  • 4. 4 STAGES 3-4 CONCERNS TASKS Competence • Achieve independence • Gain confidence • Experience effectiveness • Increased learning and productivity on site as becomes more confident, self-aware, and connected to the work group. • Reassess goals and expectations • Reassess support systems • Develop specific strategies • Continue to seek feedback on performance • Identify feelings of achievement and success. Culmination • Transfer of responsibilities and saying goodbye to colleagues. • Completion of tasks and managing disappointment when leaving work that is at a partial completion stage • Endings and closure. • Take stock of what you have accomplished, request a letter of recommendation from your mentor and move ahead proudly. • Maintain contacts with colleagues (email, phone, LinkedIn). Plan for next steps.
  • 5. 5 Template: Stages of an Internship Action Plan STAGE CHALLENGE ACTION Anticipation • What if I am not prepared? • What if I make mistakes? • Review job/project description • Acknowledge mistakes and work on solutions. Disillusionment • Why is this internship not what I expected? • Why can’t I talk with my supervisor at any time? • Assess work environment and negotiate realistic goals and objectives. • Realize time is valuable and the importance of planned meetings for communication. Competence • What skills have I mastered? • What challenges still exist? • How do I define job success and satisfaction? • Identify skills gained. • Identify accomplishments. • Identify challenges and brainstorm solutions. Culmination • Incomplete projects • Identify strategies for continuation with team and managers. • Manage next steps in professional trajectory.

Editor's Notes

  1. Though you each have individual strengths and will have unique demands and experiences in your internship, there are some common developmental stages you are likely to experience: Anticipation, Disillusionment, Competence, and Culmination. These stages are driven by concerns that interns commonly experience and reflect what is meaningful at that time in the internship. Your concerns will evolve as you move forward, get used to your environment, and become more comfortable and confident.   Each stage has its own set of challenges for you to deal with, as well as its own set of opportunities for growth. Often you must deal with those challenges and take advantage of those opportunities before you grow into the next stage.
  2. Stage 1: Anticipation focuses on excitement and idealism of internship. Management of anxiety and expectations. The tasks focus on reviewing of relevant work materials, goals, and evaluating assumptions and concerns. Stage 2: Disillusionment centers on the frustration of unmet expectations and developing a work routine. Recognizing that workload, and excitement of internship, may vary. Tasks are focus on revising goals based on SMART design (see Pro Skills Lesson 19: Goal Setting and Managing Setbacks), building relationships with colleagues, and developing strategies to deal with unmet expectations.
  3. Stage 3: Competence emerges once the intern manages unmet expectations and varying degrees of challenge/downtime at his/her internship. With developing a work routine and building relationships with colleagues, the intern feels a degree of confidence and independence in the position, ultimately improving effectiveness which also supports continued learned. With new confidence and skills gained, the intern should evaluate goals and refine accordingly, as well as continue to seek growth opportunities. Stage 4: Culmination sees the internship come to an end. Managing endings is an important skill for an intern to learn, but can be challenging when projects are left incomplete and when relationships have been developed. It is important during this stage that the intern develop an “exit plan” via contacts with colleagues as part of network-building as well as ensure clear communication with team/manager on incomplete projects.
  4. Now it’s your turn! As in Pro Skills, you developed conflict management action plans (Lesson 4) and 5-year action plans (Lessons 18-19) to map out scenarios and productive responses, students will develop an action plan to develop responses and solutions to potential challenges related to internship stages.   In groups of 3-4, students will develop an internship action plan using the template below. In their groups, students should first identify the stage they are in for their internship, identify a specific concern, and work with their PDW colleagues to develop a solution or action item.   Sample challenges are included to help facilitate discussion. Once each group has had time to discuss, have 1-2 members of each group present their plans to the class.