This document discusses tools and equipment used in computer system servicing. It covers selecting the proper tool for each job, environmental safety and health requirements, and different types of tools. The main types of tools discussed are electro-static discharge tools to prevent static damage, hand tools like screwdrivers and pliers, cleaning tools like compressed air and lint-free cloths, and diagnostic tools like multimeters and network testers. Safety practices are emphasized like using tools as intended, keeping them maintained, and wearing protective equipment.