SlideShare a Scribd company logo
Learning technology
progress and prospects
Martyn Sloman
www.martynsloman.co.uk
m.sloman@kingston.ac.uk
www.trainingjournal.com
‘New technologies are not
just ways of delivering the
same content differently,
they open up new
opportunities for people to
learn’
TJ L&D2020 Emerging
Conclusions
The 1990s: technology transforms training
‘90% of training in
organisations should be
delivered electronically
by 2003’
Tom Peters speaking at the ASTD Conference,
Florida, June 2001
Trust your judgement
“For every complex
problem, there is a
solution that is
simple, neat, and
wrong”
H. L. Mencken
ASTD State of the Industry Reports
“Use of Learning Technology”
1997 – 9.1% 1998 – 8.5%
1999 – 8.4% 2000 – 8.8%
2001 – 10.5% 2002 – 15.4%
2003 – 23.6% 2004 – 27.0%
2005 – n.a. 2006 – 30.2%
2007 – 32.6% 2008 – 31.8%
www.astd.org
• most organisations (57%) use e-learning, it’s available to many
more people than actually make use
• “which learning and development practices are most effective?”
(7%)
• “e-learning is more effective when combined with other forms of
learning”
• “e-learning demands a new attitude on the part of the learner”
CIPD 2008 : Annual Learning & Development Survey
…..and e-learning accounts for 12% of total
training time for those who use e-learning
www.cipd.co.uk/surveys
The potential of e-learning is
huge - but progress to date
has been patchy
E-learning is about learning -
not about technology
Start with the learner
Support and automate
Take account of intermediaries
Good design engages the
learner and embeds activity in
the organisation
Relevance drives out
resistance
Web 2.0/social networking?
“the second-generation of
internet-based communities
that encourage collaboration
between users”
“the business revolution in the
computer industry caused by
the move to the internet as
platform, and an attempt to
understand the rules for success
on that new platform”
www.cipd.co.uk/helpingpeoplelearn
Supporting, accelerating and directing
learning through enhanced technology
information repositories
expert opinion
discussion threads
“googlisation” of learning
on-line assessment
Supporting, accelerating and directing
learning through enhanced technology
online support
webinars
virtual worlds
electronic job aids
Electronic job aids
Face-book at B&Q
Second life
What is EPSS?
“Basically an electronic performance support
system is an integrated, computer-based
environment that provides workers immediate
access to a full range of information, tools and
training – often right on the same automated
information system where workers do their job”
The Mitre Corporation on www.unc.edu/cit
Hattie Harvey’s horse
www.martynsloman.co.uk
m.sloman@kingston.ac.uk
Thank you

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Learningtechnology holland 081110

  • 1. Learning technology progress and prospects Martyn Sloman www.martynsloman.co.uk m.sloman@kingston.ac.uk
  • 2. www.trainingjournal.com ‘New technologies are not just ways of delivering the same content differently, they open up new opportunities for people to learn’ TJ L&D2020 Emerging Conclusions
  • 3. The 1990s: technology transforms training
  • 4. ‘90% of training in organisations should be delivered electronically by 2003’ Tom Peters speaking at the ASTD Conference, Florida, June 2001
  • 5. Trust your judgement “For every complex problem, there is a solution that is simple, neat, and wrong” H. L. Mencken
  • 6. ASTD State of the Industry Reports “Use of Learning Technology” 1997 – 9.1% 1998 – 8.5% 1999 – 8.4% 2000 – 8.8% 2001 – 10.5% 2002 – 15.4% 2003 – 23.6% 2004 – 27.0% 2005 – n.a. 2006 – 30.2% 2007 – 32.6% 2008 – 31.8% www.astd.org
  • 7. • most organisations (57%) use e-learning, it’s available to many more people than actually make use • “which learning and development practices are most effective?” (7%) • “e-learning is more effective when combined with other forms of learning” • “e-learning demands a new attitude on the part of the learner” CIPD 2008 : Annual Learning & Development Survey …..and e-learning accounts for 12% of total training time for those who use e-learning www.cipd.co.uk/surveys
  • 8. The potential of e-learning is huge - but progress to date has been patchy E-learning is about learning - not about technology
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  • 17. Start with the learner Support and automate Take account of intermediaries
  • 18. Good design engages the learner and embeds activity in the organisation Relevance drives out resistance
  • 19. Web 2.0/social networking? “the second-generation of internet-based communities that encourage collaboration between users” “the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform” www.cipd.co.uk/helpingpeoplelearn
  • 20. Supporting, accelerating and directing learning through enhanced technology information repositories expert opinion discussion threads “googlisation” of learning on-line assessment
  • 21. Supporting, accelerating and directing learning through enhanced technology online support webinars virtual worlds electronic job aids
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  • 34. What is EPSS? “Basically an electronic performance support system is an integrated, computer-based environment that provides workers immediate access to a full range of information, tools and training – often right on the same automated information system where workers do their job” The Mitre Corporation on www.unc.edu/cit
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Editor's Notes

  1. Base round supporting, accelerating and developing Research Insight   What learning, training and development does Infosys Ina Bearings Move organisation up value – Ireland vs. Wales   Learning and training PowerPoint Skills Cat flap New role definition Barriers to learning Role of line managers   Support and Challenge Swedish Radio Harvey Nichols or Piccadilly Rolls Royce   Characteristic of good practice   Could offer as workshop New technology Value of learning
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  3. In 2005 the CPS established an on-line Prosecution College. This is organised into a number of faculties, each of which offer a series of on-line modules. The first range of programmes that were developed and tested were components for lawyer induction. Here the modules concentrate on technical subjects like the Bail Act, identification, custody and evidence. Completion of these modules, which will take approximately four hours, is compulsory for all newly-recruited lawyers before they attend classroom sessions. Support and monitoring is provided by line managers and internal Lawyer Induction tutors. However, there are clear standards on what is to be expected and these are issued to all learners with the name of their immediate manager identified. Most importantly, induction appears in the performance targets that are set for CPS areas. Such learning and development targets were introduced for the first time in April 2005 and are reviewed on a quarterly basis. One other interesting approach to embedding their use within the organisation is a feature of the design of the modules themselves. At some stages learners are presented with a scenario: an example would be an outline of an exchange that has taken place between a suspected shoplifter, a store detective and a police officer. The learner is invited to submit a short free-form text commentary on the exchange, highlighting its conformance to the CPS guidelines. This commentary is sent immediately to the learning and development team who forward the individual’s assembled commentaries to one of 80 internal tutors or mentors who are employed by the CPS. These tutors have committed to respond to the learner within a certain time period (five days).
  4. The use of an EPSS is especially effective where one or more of the following criteria apply: Many complex and infrequently performed tasks Tasks are regularly changing Needs consistency across practitioners Complex decision making processes Need access to reference information Remote or sub-office locations High staff turnover rate Little or no time for training From Neil Oliver Vega Paper His definition ‘An EPSS is essentially an electronic mechanism (e.g. laptop) that provides support to the user’s performance at the point where a task is being carried out, and the term Electronic Performance support system was first coined by Gloria Gery in the late 1970s.