1. The document summarizes key learnings from a school-to-work transition course taken by Evangeline M. Clemente. 2. It discusses the importance of being open to new ideas, welcoming criticism to improve, and getting stakeholder input to define problems and solutions. 3. The document also notes the value of prototyping solutions and getting feedback to improve designs, rather than becoming too attached to initial prototypes.

1. SCHOOL TO WORK TRANSITION
Learnings
Evangeline M. Clemente
23 August 2013

2. Takeaways
1. In many ways, I learned how important it is to be open.
• To look at things in new light and have fresh eyes for
opportunities
• To welcome criticisms, positive or negative, for
improvement
2. I learned how important it is to reach out to the
stakeholders, to empathize and define problems and
solutions with their inputs and participation, for better
results. To quote one of the readings (paraphrased), “the best
solution addresses the underlying problem that makes the
customer identify their suggestion as the solution.”
3. I learned that prototypes get better if I don’t get too
attached to it; if I test it and improve until it’s making good
impact.

3. Design Thinking : Process Map
PROTOTYPE AND TEST
Use prototyping tools Keep it small
Test on many stakeholders
and secure feedback
Improve and test again until
you get positive impact or
the results you want
IDEATE
Turn off internal censors, go for quantity Include blue sky ideas
EMPATHIZE AND DEFINE (THE PROBLEM)
Assess the problem from the
stakeholder’s view using the “Say,
Do, Think, Feel” contexts
Include significant considerations
that may be affecting the
stakeholder’s contexts
Define the problem broadly

4. Reflection
1. This course really helped me improve my analytical and planning
skills for projects. I will definitely be using my Prototype # 2 (next
slide) to help my kids be better persons and to help them in the
school-to-work transition. I think that the course and design
thinking further emphasizes that we should always look out for
improvement and create positive impact. With some tweaks, I
might even be able to evolve my prototype for use in the work
environment.
2. At work, I face the challenge of contributing to and driving core
and adjacent innovations. In both aspects, the concepts taught
from Empathize and Define, Ideate, Prototype and Test will help
me improve and deliver value from innovative ideas. While most
corporations are naturally averse to failure, design thinking
opened up my eyes on how we can make sure that such risks are
minimized by prototyping and testing. It has helped me to look at
failure in a positive light as it contributes to the improvement of a
product or idea.

5. Prototype 2 for Idea #2 : Road Maps for Life
Life Stages
(in years)
Things to Map
5-12
13-18
19-22
23-28
29-35
36-50
51-65
Things to Map
What could go
wrong; risks Plans A,B,C
Items in Things to Map may be worked out with parents
Items in Things to Map may be worked out solely by individual
Legends and Notes:
* Frequency of review and updating : semi-annual (include a regular scan of external developments and
trends to spot opportunities for improvement or recalibration of Plans)
Goals

6. Thank you!
Evangeline M. Clemente