1) The document outlines a 6-step process for mindfully reflecting on solving challenges using a holistic and human-centered design thinking approach.
2) The key steps involve defining the challenge, gathering input from stakeholders, drafting a solution while incorporating talents from a diverse team, pitching and refining the solution, implementing the solution, and refining it based on results.
3) The approach emphasizes understanding both the technical and human aspects of a problem from the start, as well as taking on the roles of both caregiver to stakeholders and collaborator within a team to craft viable solutions.