This document summarizes a student research project on applying lean and green operations principles to local restaurants in NEPA. It introduces the group members and advisor for the project. It then provides summaries of what it means to be lean, focusing on eliminating waste, and what it means to be green. Specific lean and green practices that could benefit restaurants are discussed, like reducing overproduction, waiting times, and inventory. The restaurant industry overview provides statistics on its size and importance to the economy. Limitations to implementing changes are noted, like different restaurant sizes and types and targeting specific NEPA businesses.

1. BA 395 – independent researchTori BybelDom DiBettaKevin McnavageKyle yorkeDr. jenniferedmondsLean & Green Operations in Local NEPA Businesses

2. Project Introduction Dr. Jennifer EdmondsWhat does it mean to be LEAN? Kevin McNavageWhat does it mean to be GREEN?Dom DiBettaWhat does this mean for Restaurants?Tori BybelThe Restaurant Industry - Scope of Project Kyle YorkeNext Steps Dr. Jennifer EdmondsYour questions are welcome at any time…

3. LeanKevin McNavage

4. Defining LeanA systematic approach to identifying and eliminating waste (non-value-added activities) through continuous improvement by flowing the product at the pull of the customer in pursuit of perfection

5. Lean = Eliminating WasteNon-Value Added (downtime)Defects

6. Overproduction

7. Waiting

8. Not utilizing employees (People Waste)

9. Transportation

10. Excess Processing

11. Motion Waste

12. Space*Typically 95% of lead time is non-value added*

13. Definition of Value AddedValue added- Any activity that increases the market form or function of a product or service. (Things customers are willing to pay for)Non-Value-Added- Any activity that does not increase the market form or function & is unnecessary ( These should be eliminated, simplified, reduced, or integrated)

14. Beginning of LeanBorn in 1914 with Henry Ford’s Motor CompanyMass Production Assembly Line (Batch Processing) - Production at rapid rateWhat about the customer? - Choices - Demand - Satisfaction

15. Toyota Production System(TPS)Inability to compete - Lack of money & spaceImperative: become innovativeAfter WWII - Ford 10x more productive than Toyota

16. Toyota Production System cont..Revolutionizing Japanese Automotive Industry - Gap between U.S. & Japan reversedBenefits to Customers - More Productive - Higher Quality“One Piece Flow”Doing More With LessCoined “Lean Manufacturing”

17. Lean Manufacturing and the 5 S’sThe Five Kaisen PrinciplesSort: keep only necessary thingsSet in order: arrange efficientlySweeping: maintain cleanliness/avoid clutterStandardize: proceed efficientlySustain: cooperative working environmentUse Team Effort to succeed!

18. Real World ExamplesCaterpillarIssue: Tools in wrong location & Wasted TimeOutcome with Lean Manufacturing - Millions saved in parts & labor costs - 80% Reduction in internal manufacturing lead time

19. Real World ExamplesMcDonald’sIssue: Overproduction and Motion WasteOutcome with Lean ManufacturingOne Piece Flow > BatchSystematic production lineMillions saved due to efficiency

20. Keys to Sustaining LeanInternalize into daily routinesNever ending processProvide discipline/motivation/incentivesVisible management commitmentOpen CommunicationStandardize as not to slip back

21. GreenDom DiBetta

22. What it means to “Go Green”Changing global climates created awareness for mother earth.Understanding what practices effect the environmentMake changes to benefit the environment and yourselfEvaluate the outcomes and continue to grow

23. Green Practices for BusinessesDo it and do it rightLocal, State, and Federal Laws and RegulationsEnvironmental, Health, and SafetyWalk the walk, Talk the talkProve what you say you have doneand will do

24. Understanding The ImpactUnderstanding how the business affects the environment and relates to the relationships with suppliers and consumersWhat you buy, sell, and how your performTracking Operations (day to day)Utilities usage, waste management, raw materials, packaging, purchasing, emissions, inventory management

25. Room for ImprovementBe practical and profitableBenefit the business and environment

26. Vision StatementIdea to ImplementEverything you would like to see becomea realityFoundation for customers, stakeholders, community,and all employees to show your willingness to investin the environmentGet FeedbackWhich employees and team members are on board

27. Vision StatementEXAMPLE: The Company intends to respect the environment in the design, production, and distribution of its products and services, committing to be in full compliance with all laws and regulations and go above and beyond whenever possible, procedure compliance for all employees, community members, and all others to access through documented action plan.

28. Make a PlanCommit to an action plan

29. Areas to address

30. Gather support

31. Employee participation is crucialPromote participation, going above and beyond, and unbridled acts to the company’s visionCreating incentives, rewards, and recognition plans for those who step up and take on more than what’s expected of them

32. Where To FocusAdministrative Waste

33. Paper utilization

34. Using fewer products and raw materialsHuge financial gains can be found hereGreen printingPrinting supplies and printersRecycled paperReduce, Reuse, Recycle Culture

35. Recycling stations

36. Wasted materials are wasted money

37. Increase efficiency for all materials, get innovativeWhere To FocusPurchasingCommit to environmentally preferable productsBuy items made from recycled materialsSeek reconditioned, usually at a much lower costWork with suppliers to meet both of your goalsUnderstanding of the purchasing policy will ensure successRent Instead of Buying EquipmentCopiers, computers, ovens, etcEnsures a recycling or reusing processes is in place

38. Where To FocusEnergy AuditsFree or inexpensiveYield huge financial savingsUsing energy service companies that make upgrades at little or no cost to your companyAlternatives to toxic productsCleaners, toners, glue, batteriesSeek out better options to reduce toxic emissions and waste accumulation

39. Where To FocusLower Energy Needs and Consumption

40. Turn off lights in unused areas, equipment that is not in use especially during after hours and weekendsUtilize motion sensors and timersReflectors for fluorescent fixtures, compact fluorescent bulbs instead of incandescentEquipment and appliancesEnergy star and updated machinery to better allocate labor usage and energy consumption and space optimization

41. Where To FocusHeating and Cooling

42. Efficient Insulation of building

43. Windows and DoorsSealing and RetainingUpdated and efficient heating and cooling units

44. Thermal camera to evaluate energy lossesWhere To FocusWater utilization

45. Frequent water audits to evaluate water leaks and have them repaired quickly

46. Timed irrigation

47. Create awareness among team members to use effectively

48. Low flow aerators

49. Seek out low flow appliances

50. Reuse waterRain water for irrigation

51. Where To FocusTransportation

52. Max MPG

53. Alternative fuel

54. Alternative travelCar pool, mass transit, bicyclesUpkeep on current vehicles to get the most out of themTune ups, tires and tire pressureFuel additives to lower emissions and aid in consumption

55. Where To FocusUnderstanding product life-cycleKnow how long they are good for and good inventory management to make sure they are used before they are unusable or will run outShelf life for foodExpected life for uniforms