The document presents a workshop by Vicky Emery on delivering project results through effective change management, aimed at project managers and teams. It outlines the agenda, key training components, and best practices in change management, emphasizing the importance of executive sponsorship, structured approaches, and employee engagement. Additionally, it highlights Prosci's role-based training programs and resources available for enhancing change capability within organizations.

1. Presented by
Vicky Emery
August 2016
Prosci Delivering
Project Results:
Workshop for Project
Managers and Teams
Information
Webinar

2. Introducing Being Human
• Founded in 1993
• Our mission: develop
change-capable
people and
organisations so they
achieve the benefits of
change.
• Prosci Primary Affiliate
Australia and New
Zealand.
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3. Agenda
1. About you: your needs in
building change capability on
projects/programs and across
the organisation
2. Role based training overview
3. Prosci Delivering Project
Results Workshop:
• Target audience
• Learning Outcomes
• Action learning approach
• Take ways
• Our Facilitators
• In house and public options – which
is right for you ?
4. Q&A
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“Change is the law of life. And those who look
only to the past or present are certain to miss
the future.” John F. Kennedy

6. Greatest contributors to success
1. Active and visible executive
sponsorship
2. Structured Change
Management approach
3. Dedicated Change
Management resources
4. Interaction and engagement
with Project Management
5. Employee engagement and
participation
6. Frequent and open
communication
7. Engagement with middle
managers
✔
✔
2016 rank
2016 Best Practices in Change Management Report.
1,120 participants in 56 countries. Prosci Inc copyright 2016.
ê
é
✔
✔
✔
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7. Interaction and engagement with Project
Management
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Percentage of participants who integrated
Project Management and Change Management
71%
22%
7%
77%
20%
3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Yes No Don't know
2013
2015
Did integration make an
impact on achieving
project objectives?
58%
42%
0%
10%
20%
30%
40%
50%
60%
70%
Integrated Did not integrate

9. Best Practices update on who receives training
• Significant increase in
training for Change
Management Resources
(72% up from 51%)
• Decline in training for all
other groups
• 76% of participants said
their organisation didn’t
prepare managers for
change
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72%
44%
37%
31%
15%
0% 20% 40% 60% 80%
Change Management
Resources
Project team
People Leaders
Executives
Impacted employees
Percent of Respondents
Groups that received CM Training
3%
3%
29%
47%
3%
0% 10% 20% 30% 40% 50%
Strongly agree
Agree
Disagree
Strongly disagree
Unsure
Percentage of Participants
Did your organisation adequately prepare people
leaders during change?
2016 Best Practices in Change Management Report.
1120 participants in 56 countries. Prosci copyright 2016.

11. Building organisational change capability requires twin
approach: training and project application
CM
Build
Individual
Competencies
Integrate into
Changes, Projects
and Programs
Initiate Plan Design Develop Deploy
“Go
Live”Kick
off
Phase
3:
Reinforcing
Change
Phase
2:
Managing
Change
Phase
1:
Preparing
for
Change
A D K A R
Strategy Plans Measures
General
Project
Lifecycle
Individual
Change
Journey
Milestones
Organizational
Change
Mgmt
Activities
Major
events
Prosci®
ADKAR ®
Model
Prosci®
3-Phase
Process
Execs &
Senior Leaders
Front-Line
Associates
Middle Managers
& Supervisors
Initiate Plan Design Develop Deploy Sustain
© Prosci Inc. All rights reserved www.change-management.com
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12. Internalize ABC
of sponsors
Internalize CLARC
role in change
Expect and
Thrive in Change
The effectiveness of Prosci’s research based,
role based training
Design solutions
with adoption
and usage in mindExecs &
Senior Leaders
Front-Line
Associates
Middle Managers
& Supervisors
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13. Action Learning Program
Key Change Enabling Roles
Senior Leadership
Change Practitioners
Project Teams
Managers
Front Line Employees
Prosci Sponsor Briefing
(1/2 day)
Prosci Certification Program
Experienced Practitioner Program,
ECM Boot Camp
Prosci Delivering Project Results
Workshop (1 day)
Prosci Managers Program
(1 day)
Prosci Employee Program
(1 day)
Role-BasedTraining
CoachingSupport
How Prosci’s role based training works
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14. • 1 day
• Get Project Managers and
teams, IT specialists, BAs,
SMEs on board with CM
• Bring a current change
• See connection between
adoption and usage and
achieving results
• Includes $300 worth of
Prosci cloud tools
• In house and public
programs
2016 Public Programs
Brisbane: September 13
Canberra: October 11
Melbourne: November 8
Auckland: November 14
Wellington: November 17
In House programs also
available
min 12 participants
Prosci Delivering Project Results: Change
Management Workshop for Project Managers
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15. Prosci Delivering Project Results: Change
Management Workshop for Project Managers
• Launched in 2015 in Australia
• Piloted for Prosci globally
• Trained 225 people in wide range
of sectors
• Specifically designed for Project
Managers and teams – uses PM
concepts and terminology
• New content - NOT “cut down”
version of Certification Program
• Action learning to suit their
learning style
15
Excellent, filled in
knowledge gap in the
change management
space.
Kevin, Project Manager,
Government Services
Very relevant to day-to-day work
processes. Feel I can definitely
incorporate elements into planning to
make projects more successful!
Peter Moloney, Project Manager,
University of Technology Sydney

16. Target Audience
• Project Managers
• Program Managers
• SMEs
• HR/L&D/OD – who are
SMEs on projects
• Business Analysts
• Change Champions
• Change Analysts
• Corporate
Communications - who
are SMEs on projects
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17. Learning Outcomes
1. Reposition Change
Management to a key
component of change success,
in a partnership with Project
Management
2. Show the connection between
project deliverables,
organisational outcomes and
the required employee adoption
and usage that delivers
expected benefits
3. Overview of Prosci ADKAR
Model and Prosci methodology
4. Leave with a completed Project
Blueprint – a key deliverable for
the Change Management Plan
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Excellent, filled in my
knowledge gap in the change
management space. Kevin,
Project Manager, Government
Services

18. Action Learning Approach
• Bring a current change
• Work in teams or individually
• Complete the Prosci PCT
Assessment on the change
• Learn and apply using Prosci
Change Management
Blueprint
• Estimate the percentage of
expected benefits tied to “people
change”
• Identify impacted groups and
• Identify their future state
• Complete ADKAR assessment
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19. Take ways
• AUD300 worth of Prosci resources
• Workbook
• Prosci Assessments and materials
• ADKAR ® - A Model for Change in
Business, Government and our
Community - By Jeffrey M Hiatt (book)
• Change Management - The People Side
of Change - By Jeffrey M Hiatt and
Timothy J Creasey
• Prosci Change Management Best
Practices Research Expose (Prosci
Portal on-line app)
• Change Management Blueprint (Prosci
Portal on-line app)
• Webinar Replay: Integrating Change
Management and Project Management
(Prosci Portal on-line app)
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20. Q&A
2016 Public Programs
Brisbane: September 13
Canberra: October 11
Melbourne: November 8
Auckland: November 14
Wellington: November 17
In House programs also
available
min 12 participants
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21. Where to find today’s slides and recording
• Being Human Company Linked in Profile – Follow us
• Catherine Smithson’s Linked In profile
• Being Human’s Facebook page
• www.slideshare.net Search for Being Human Pty Ltd
(now includes option to listen to recording)
• YouTube - Search for Being Human Pty Ltd
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22. More info
Being Human
beinghuman.com.au
Prosci
• change-management.com
• prosci.com
• portal.prosci.com
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