The document discusses leadership and intercultural communication. It provides tips for what great leaders do such as making sure the team is working well, being a problem solver, creating clarity, and supporting team members. It also discusses different leadership styles like coercive, authoritative, affiliative, democratic, pacesetting, and coaching leadership. Additionally, it touches on intercultural communication differences between the US and Spain and the importance of honesty and proactivity. Mental health is also briefly mentioned along with the power of breath to activate or calm the sympathetic and parasympathetic nervous systems.

1. Leadership,
Intercultural
Communication &
Mental Health

2. What do great
leaders do?

4. The CEO @ EIA
• Make sure things are working well in
the team
• Problem-solver
• Create clarity
• Be proactive when challenges
appear
• Supporter
• Project manager

6. How to make somebody do something:
o Get to know them
o Understand why they are in the team
o Understand what they can contribute
o Understand what they want to contribute
o Explain what is needed or discuss what is needed
o Decide together how to proceed
o Give them room for doing it

7. Coercive Leadership
• “Do what I tell you!”
Authoritative Leadership
• “Come with me!”
Affiliative Leadership
• “People come first!”
Democratic Leadership
• “What do you think?”
Pacesetting Leadership
• “Do as I do, now!”
Coaching Leadership
• “Try this!”
Use in a crisis, to kick-start or deal with problematic
individuals
Use when clear direction is needed
Use to get the team together or motivate during stressful
times
Use to build buy-in or consensus or to get valuable input
from the team
Use for quick results but only if the team is highly
motivated
Use for long-term success

8. Intercultural
Communication

9. Honesty & Proactivity

11. USA Spain

12. Discuss
Are you more likely to trust somebody because you
have a good relationship with them or because
they’ve delivered good results in the past?

13. Discuss
Do you give negative/critical feedback directly?
Give an example.

14. Agreements vs Expectations

15. LISTEN = SILENT

16. Mental Health

18. The Power of Breath

19. • Activates
• Fast and shallow breathing
Parasympathetic ~
• Calms down
• Slow and deep breathing
Sympathetic Nervous System

21. Close mental chapters
Have clear priorities
Go step by step, one thing at a time