2. Acquisition
getting potential customers to
visit your landing page so they
learn about your product
Conversion
enticing potential customers with
value propositions so they want
your product
3. How to structure
What to write
How to visualize
How to design
Asking for feedback
Resources and inspiration
8. + Desire
Entice with value. Create intrigue. Go out of your way to make it as easy as possible for
visitors to imagine how their lives will be better with your product in it.
— Labor
Minimize the work visitors have to do to get your value props. The more words and images to
process, the harder and more tiresome. Aim for every word, visual and element to add meaning.
— Confusion
Make it crystal clear how your product improves visitors’ lives. Be specific and consistent
at every step and turn.
9. Messaging > Design
1. Hone your message. Identify your product’s most desirable value propositions.
2. Combine copy and media to convey those value props as clearly and concisely as possible.
3. Design your page in a way that enhances the clarity and impact of #2.
10. Value propositions
“Here’s what our product can do.”
Product quality matched to
“Here’s what you can do with our product.”
customer benefit
11. Imagine your product is fast
quicker output
greater output
more efficiency
benefit
“Get work done faster.”
“Get more work done.”
“Save yourself time.”
value prop
12. Imagine your product is secure
protection
control
benefit
“If you lose your card, freeze it from the app.”
“Turn off contactless, online payments and withdrawals
from the app.”
value prop
13. Generating value props
1. What bad alternatives do people resort to without your product?
2. How is your product better than that alternative?
3. Write as an action statement — value prop.
14. Example — Duolingo
BAD ALTERNATIVES
Expensive language learning courses
and subscriptions.
In-person learning courses with long-
time commitments.
Boring language learning courses.
HOW YOU’RE BETTER VALUE PROP
100% free language learning.
Flexible language learning at your
own pace.
Have real-world conversations in new
languages.
Learn a new language for free.
Learn a new language whenever,
wherever.
Learn a language through real-world
communication.
15. Example — Revolut
Bad alternative
Transaction fees
Moving money costs money.
Transaction delays
Wastes productivity.
Hinders opportunity.
Limited control
Difficult to budget. You lose money.
Cumbersome to open an account
Takes a lot of time.
Not available for everyone.
Better solution Value prop
Spend, withdraw and send money anywhere
in the world. No additional fees.
Send and get money in real-time, to and from
anywhere in the world.
Take control of your money with spending
notifications and smart budgeting tools.
Open an account in seconds without street
address or credit checks.
Transaction fees
No fees.
Transaction delays
Money arrives right away.
Limited control
Set limits, intuitive analytics, notifications.
Cumbersome to open an account
Semi-automated KYC onboarding in 5
minutes.
17. Proven template
1. NAVBAR — Top of the page: company logo and site links.
2. HERO — Big section with header, subheader and most enticing imagery.
3. SOCIAL PROOF — Logos and/or testimonials of best-known clients.
4. CALL-TO-ACTION — Signup button with concise incentive to go for it.
5. FEATURES — Key value propositions. Why people would choose you.
6. CALL-TO-ACTION ↺ — Repetition cooks an idea into people’s heads.
7. FOOTER — Miscellaneous links.
21. If the visitor reads nothing else on your page,
they should still get your product and why they should use it.
Header
Subheader
Image
Hero
22. Hero — Header
Make them want to scroll. But don’t require them to scroll.
Descriptive, while concise.
Hook them. Or lose them forever.
Be specific. Don’t be vague. “Improve your workflow!”
If a visitor reads only this, would they know what you’re selling?
23.
24.
25.
26. How to write killer headers
1. Identify how users get value from your product
2. Add a hook to keep ‘m reading
27. How to write killer headers
1. Identify how users get value from your product
❋ Value props
2. Add a hook to keep ‘m reading
28. Airbnb
Dropbox
Deliveroo
Revolut
Webflow
Robinhood
Slack
Stuck in hotels, no real culture
experience.
Unorganized papers, lost
flashdrives.
Long waits and traffic-heavy trips
for food.
Finding ATMs, forgetting to pay
people back.
Contracting website out to devs
and agencies.
High-fees on low-volume trades.
Messy email threads and
impractical group chats.
Stay in locals’ homes.
Online cloud storage with
automatic file-syncing.
Quick deliveries from local
restaurants.
Instant mobile money transfers for
friends.
Code-free website tool for
anyone.
No-fee stock trading platform.
Single app for real-time, time-wide
communication
Experience new cities like a local.
Upload your files to the cloud
automatically.
Get your favourite meals in one
click.
Get paid back instantly by your
friends.
Launch your website yourself.
Trade stocks for free.
Communicate effectively with
everyone in one place.
Product Bad alternative Better solution Value prop
29. How to write killer headers
1. Identify how users get value from your product
2. Add a hook to keep ‘m reading
❋ Boldly address likely skepticism
30. “Build your own website.”
“But, I don’t know how to code.”
“This’ll take too long. I’m not a designer.”
“This will be limited like other such tools.”
What stops customers from buying?
31. Don’t know how to code.
It’ll take too long.
Low-functionality.
Build your own website. Without code.
Build your own website in 20 minutes. No code.
Build a custom website in 20 minutes. No code.
Objection Updated header
32. Rank higher on Google
Ace the SAT
Erectile dysfunction pills
“I suck at SEO.”
“I bet it’s hard work.”
“I don’t want to ask my doctor.”
You don’t have to be an SEO pro
to rank higher on Google.
Ace the SAT with just 10 minutes
of studying per day.
Erectile dysfunction pills.
Delivered to your door.
Value prop Objection Value + Hook
33. Airbnb
Dropbox
Deliveroo
Webflow
Robinhood
Slack
Only available for long-term.
Security and privacy risks.
High delivery costs.
I can’t code.
There’s a minimum size.
It’ll be expensive.
Experience new cities like a local.
Upload your files to the cloud
automatically.
Get your favourite meals in one
click.
Launch your website yourself.
Trade stocks for free.
Communicate effectively with
everyone in one place.
Product Original Objection Updated
Experience new cities like a local. No
minimum stays.
Upload your files to the cloud
automatically. Chosen by Fortune 500s for
superior security.
Get your favourite meals in one click. No
extra fees.
Stock trading without fees. No minimums.
Communicate with everyone in one place.
Free for teams.
34. Now that prospects understand what you product does,
use your subheader to specify how.
Header
Subheader
Image
Hero
35. Hero — Subheader
❋ How does our product work exactly?
❋ Which feature makes our claim more believable?
When you promise amazing value, visitors think:
“Ok great, but how?
36.
37. Header 1. Value prop
3. How it creates value prop
2. Introduce product
Subheader
40. Ace the SAT with just 10-minutes
of studying a day
41. Airbnb
Revolut
Webflow
Robinhood
Slack
An online rental marketplace with thousands of options
in your area.
Revolut is a money transfer platform that instantly
connects you and your friend’s banks.
Webflow is a website building platform that uses plug-
and-play tech to help you launch quickly.
Robinhood is an e-trading platform that allows for
instant investments without trading fees.
Slack is an all-in-one communication platform that
organizes your conversations into channels, threads
and direct messages.
Product Header Subheader
Experience new cities like a local. No
minimum stays.
Get paid back by your friends instantly. No
fees.
Build your own website in 15 minutes. No
code.
Stock trading without fees. No minimums.
Keep your business communication
organized in one place. For free.
42. Hero
Now that prospects understand what you product does,
use your subheader to specify how.
Header
Subheader
Image
43. Hero — Imagery
Visualize value props conveyed in header + subheader
Complement and reinforce the copy. Not distract from it.
Show your product, in action if possible.
54. Social proof
When visitors scroll down from the value props in the hero, they should be seeing other
people/companies that are not you vouching for those value props.
Logos
Testimonials
Make them feel as if everyone is already using your product. Except for them.
Create irresistible FOMO.
57. Social proof
What if nobody’s using your product because you’re super-early stage?
❋ Play the hand you are dealt
❋ Fake it ‘till you make it
Be resourceful
59. Start recording
Record podcasts in studio quality
Learn why users leave your site Show my heatmap
Order from your favorite local restaurants Find food
Get paid back by friends instantly Setup your account
Find a rental
Experience your getaway like a real local
CTA
Value prop
60. Cut out as many steps as possible
Join beta
Your email
68. Features & Objections
Feature #1
Feature #2
Feature #3
Put all your value props on the table and proactively address
objections visitors might have concerning them.
Make the overarching hero value prop concrete, feature by feature.
69. Cook the perfect steak, every time
Cooks and sears
No clean up
More than just meat
70. Podcasts that look and sound amazing
Local recordings in 4K quality
Uncompressed crystal clear audio
71. … but it’ll be complicated
So simple Grandma can use it
Guests can join with one click. No downloads, no
accounts. We made this for non-techies.
… but I can’t edit
Everyone can edit with our Magic Editor
Save hours of editing with a few clicks. Upload
your logo, change the background, choose your
speaker layout, cut clips, and export.
73. Concisely describe the value of the feature and
address possible objections.
Point out how the status-quo sucks and
describe how you make it better.
Keep it short, simple and specific. No sales fluff.
Bullet points.
Feature copy
74. Header
A simpler workflow for docs & tasks
Paragraph
Tired of linking Google Docs and Trello? Notion seamlessly
blends the two. Full-powered project trackers with docs inside.
Save your team from context switching.
Header
Invest for free
Paragraph
We’ve cut the fat that makes other brokerages costly, like
manual account management and hundreds of storefront
locations, so we can offer zero commission trading.
Header
Truly Private Messaging
Paragraph
Status uses the peer-to-peer protocol Whisper and end-to-end
encryption to protect your communication from third party
interference. Only you can view your messages.
Header
With LOOP, parents are more connected with each other.
Bullet points
• Create a chat room to organize school carpools.
• Find a trusted babysitter on the fly.
• Arrange playdates and (kid-free) social gatherings.
75. Product screenshot (or mockup).
Image that demonstrates feature in action.
Make sure it adds value to your story.
Avoid meaningless eye candy.
Thumbs up for animated GIFs.
Feature imagery
86. Value propositions
Make it crystal clear how your product improves visitors’ lives. Be
specific and consistent at every step and turn.
increase desire
Information density
Use copy and visuals to maximize information density: the art of
saying a lot with a little. A high ratio of ideas to elements.
decrease labor & confusion
87. Design
A visually appealing design helps conversion.
By showing you’re not an amateur.
Don’t overdo it, but make sure:
❋ It's enjoyable to visually skim.
❋ It looks thoughtfully put together.
❋ Each section is clearly structured.
❋ It reflects what you stand for (brand).
89. Getting feedback on your page
People outside of your target audience
Learn how enticing and comprehensible your copy is people who aren't familiar with your market or
product. A mistake many make is to over- assume the baseline knowledge of an audience.
People from your target audience
Learn if your messaging is sufficiently unique and descriptive to convince people from your target
audience to choose you over competitive solutions.
90. Getting feedback on your page
❋ Would you take your credit card and sign up right now? If not, what would it take?
❋ Rate how the page sustained your interest on a scale of 1-10.
❋ What do you suggest be rewritten or redesigned to help it better sustain your interest?
❋ What unanswered questions are you left with?
❋ Something awesome you wanted even more details on?
❋ If you had to delete half the page's imagery and copy, which would it be?
❋ What triggered your “bulls*t” reflex?
Hello everyone you’re all early stage startups
we tell you to do things that don’t scale
what that means is
now how do you scale from that group of a couple of customers to all of those customers in your market
obviously you can’t talk to all of them individually mvp style
instead you build a landing page that does the talking for you
then you figure out where to reach them get their attention and in a way that makes them click to that landing page you can afford systematically, which is what we call acquisition
the thing with acquisition is that it varies wildly depending on your product market and business model
the good news is that landing pages are are proven process
over the past five years i’ve been sharing landing page performance data with growth marketers across
this keynote is about what works and what doesn’t
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
This should be pretty straightforward as an early stage startup since you should be focused on solving one specific customer’s problem very well. Hence, the value should be quite obvious.
You explain it on their terms, in language they understand, through benefits that matter to them.
As you grow you will cater to multiple types of customers, and maybe you will also have multiple products.
Companies typically have three types of landing pages
Product landing pages that explain a product to the audiences they’re built for
Audience landing pages that explain one or more products to one specific audiences
Homepages are typically catch-all: they are to be as general as possible to all the audiences the products cater to
For you it’s pretty straightforward; you are pitching one product to one audience.
you want to do that in a way that makes them want it, and then express that desire to you
which is conversion; they’ll sign up, leave their email, get on the waiting list
conversion rate is the rate of your visitors versus your signups
if you are wide awake you’ll notice that this slide is wrong
it says the
The goal of your landing page is to fire the visitor up so much that they want the product value right then and there.
As soon as they hit the call to action button the product experience should be as close as possible.
so for Uber and Airbnb the product is already in the landing page. start searching and you’re there
Conversion should be as close to the product experience as possible.
approximate the value as much as possible
the landing page is really a step towards your product, you’ll pitch the product in a way that makes them want it so they click to get it,
how to maximize conversion rate
This means, and this might be disappointing, that good landing pages are way more about messaging, about writing copy than it is about design.
You can have the prettiest landing page in the world, if it doesn’t communicate clearly how it improves the visitor’s life and thus why they should sign up, it’s a bad landing page and it will not convert.
You start from messaging and then you design it in a way that amplifies the message. The design should not dominate.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
labor and confusion is why we shouldn’t do anything experimental
this template has been proven over and over again
This means we shouldn't do something avant garde with our homepage structure unless we have a good reason to. Here’s the typical structure we'll be using:
"Hero" is jargon for the big section at the top of your page—what visitors first see before they scroll down. It's also called your above-the-fold.
"Hero" is jargon for the big section at the top of your page—what visitors first see before they scroll down. It's also called your above-the-fold.
"Hero" is jargon for the big section at the top of your page—what visitors first see before they scroll down. It's also called your above-the-fold.
"Hero" is jargon for the big section at the top of your page—what visitors first see before they scroll down. It's also called your above-the-fold.
Lifestyle, on-the-go with phone
Lifestyle, on-the-go with phone
Lifestyle, on-the-go with phone
Lifestyle, on-the-go with phone
Similarly, jupiter.co's first sentence explains what their product is (green). Then it explains how its claim ("In just 5 minutes") is possible (blue).
As a rule of thumb, your subheader should only be one or two sentences. Don't make this an essay. Keep reading breezy so visitors sustain their momentum.
Let's look at more examples:
We spent a lot of time on the hero but with good reason. You’ll notice a lot of concepts and practices recurring as we go lower down the page.
You’ll notice on a lot of these sites as you scroll down from the hero you’ll immediately see some company logos and or testimonials. These
Problem-solution fit, you’ll come across quotes that frame the problem and desired solution. All of these are “social” proof of what you are bringing into the market.
Use your imagination. If you know what problem you want to solve, you’ll know what you want this to say
Problem-solution fit, you’ll come across quotes that frame the problem and desired solution. All of these are “social” proof of what you are bringing into the market.
Use your imagination. If you know what problem you want to solve, you’ll know what you want this to say
Problem-solution fit, you’ll come across quotes that frame the problem and desired solution. All of these are “social” proof of what you are bringing into the market.
Use your imagination. If you know what problem you want to solve, you’ll know what you want this to say
You’ll notice on a lot of these sites as you scroll down from the hero you’ll immediately see some company logos and or testimonials. These
Problem-solution fit, you’ll come across quotes that frame the problem and desired solution. All of these are “social” proof of what you are bringing into the market.
Wait if you don’t have a product yet? You can go for waiting list, hear from us, stay up to date. Request access/.
We spent a lot of time on the hero but with good reason. You’ll notice a lot of concepts and practices recurring as we go lower down the page.
We spent a lot of time on the hero but with good reason. You’ll notice a lot of concepts and practices recurring as we go lower down the page.
We spent a lot of time on the hero but with good reason. You’ll notice a lot of concepts and practices recurring as we go lower down the page.
We spent a lot of time on the hero but with good reason. You’ll notice a lot of concepts and practices recurring as we go lower down the page.
We spent a lot of time on the hero but with good reason. You’ll notice a lot of concepts and practices recurring as we go lower down the page.
We spent a lot of time on the hero but with good reason. You’ll notice a lot of concepts and practices recurring as we go lower down the page.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
Looks familiar?
Blunt brevity
Blunt brevity
Blunt brevity
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
Employee benefits card
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
There’s nothing wrong by having a CTA right up there in the hero, but in truth, people will rarely convert already there.
Good time to follow with another CTA. More conclusive one. You tried once after hero, now you try to close again.
If they have been reading all this way through it means you managed to retain their attention.
There’s a reason why I address this last.
Footers, check out other pages. You’ll have a block ready in the landing page builder usually.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.
One-pager where you present your product to an audience in a way that makes them want it.
This means you have two variables:
Product
Audience
You explain it on their terms, in language they understand, through benefits that matter to them.
The marriage of the two is product-market fit.