A presentation and sharing on how to lead the team and deal with team conflict and unique personality

1. Leadership that
MATTERS

2. You will lead a group
of people soon in your
PROJECT

3. Dealing with people is
probably the biggest
problem you face

4. Find a good example
of leader and how he/
she leads.

5. Fundamental
Techniques in
Handling People

6. Principle #1
Don’t Cri8cise, Condemn & Complaint
It’s important to remember that when dealing with people,
we’re dealing not with creatures of logic, but with creatures
of emoMon, who are moMvated by pride and ego.

7. how to know if it’s a criMcism or feedback
Are you more interested in helping than blaming?
Are you able to find things you love about the people you lead?
Are you talking more about the future or the past?

8. Cri8cism is fu8le because it puts a person on the defensive and
usually makes them strive to jus8fy themselves.
Dale Carnegie

9. Principle #2
Give honest and sincere feedback
Day in and day out, we spend most of our Mme thinking about
ourselves. But if we stop thinking about ourselves for a bit and start
thinking about other people’s strengths, we wouldn’t have to resort to
cheap flaTery and we could offer honest, sincere appreciaMon.

10. Next Mme you’re about to give a shallow compliment to
someone, stop yourself and offer a few words of honest
appreciaMon instead.

11. The deepest principle in human nature is the craving to be
appreciated.
William James

12. Principle #3
Arouse in the other person an eager want
If we can put aside our own thoughts, opinions, and wants, and truly
see things from another person’s perspecMve, we will be able to
convince them that it is in their best interest to do whatever it is we’re
aYer.

13. Next Mme you want to persuade someone to do something,
before you speak, pause and ask yourself, “How can I make
this person want to do it? How can I frame this in terms of
her wants?”
When you’re wriMng or speaking that contains a request,
try replacing “I” and “my” with “you” and “your” as much as
possible. CraY your language to make it about them.

14. "Of course, you are interested in what you want. But no one
else is. The rest of us are just like you: we are interested in what
we want."
Dale Carnegie

15. They remind you to consider others’
needs before you speak.

16. Let’s go to your
personal experience

17. Working in a
TEAM
Leading a
TEAM

18. What are the examples of your
true experience in the team that
you didn’t use the principles?
What’s the result?

19. Principle #1
Don’t Cri8cise, Condemn & Complaint
It’s important to remember that when dealing with people,
we’re dealing not with creatures of logic, but with creatures
of emoMon, who are moMvated by pride and ego.

20. Principle #2
Give honest and sincere feedback
Day in and day out, we spend most of our Mme thinking about
ourselves. But if we stop thinking about ourselves for a bit and start
thinking about other people’s strengths, we wouldn’t have to resort to
cheap flaTery and we could offer honest, sincere appreciaMon.

21. Principle #3
Arouse in the other person an eager want
If we can put aside our own thoughts, opinions, and wants, and truly
see things from another person’s perspecMve, we will be able to
convince them that it is in their best interest to do whatever it is we’re
aYer.

22. Being a leader will teach
you more to become a
HUMAN

23. To be a great leader
means to see others as a
HUMAN not an OBJECT