Larsen & Toubro is a large Indian conglomerate founded in 1938 in Mumbai, India. It operates in several industries including power, refineries, cement, shipbuilding, engineering services and turnkey projects. With manufacturing facilities in 18 locations and offices in 19 cities in India, it has a global presence and provides services worldwide. The company focuses on leveraging its expertise and knowledge through various knowledge management initiatives like its intranet portal KnowNet and Knowledge City to better serve customers. It utilizes technologies like Microsoft SharePoint, Lotus Domino, and Sametime to enable collaboration and knowledge sharing.

3. Industry- Conglomerate

4. Founded- Mumbai, India(1938)

5. Founder(s)- Henning Holck-LarsenSorenKristian Toubro

6. Headquarters-Mumbai, India

11. Offices in - 19 cities

12. Management Development Centre – Lonavala

13. Knowledge City –Vadodara

16. GLOBAL PRESENCE

17. LARSON & TURBO KNOWLEDGE NEED Easy tracking of metrics and KPIs enabling a data driven decision culture Faster time to market eliminating backlogs Better and Flexible Reporting mechanism, cutting down manual processing time Predictive Management - Focused on strategic user requirements Comprehensive plan for alignment of reporting needs with information systems

19. Low flexibility because most of the existing monolithic applications were not accessible outside the client environment

21. KM is one of the major Business Specific initiatives(BSI) undertaken in the E&C Division, meant to harness the knowledge and experience of its people. Integrating the vast resources of explicit knowledge and the tacit knowledge in the E&C Division- KnowNet

23. L&T Knowledge City L&T expects to generate project exports revenue of over Rs. 2000 crores within five years, and will provide employment to 4000 - 5000 technical professionals in next four to five years.

24. Creating an enterprise knowledge-driven culture

28. TECHNOLOGY In every sphere of L&T's operations, technology is the key enabler, reinforcing its leadership position, and sustaining its competitive strengths While for some, technology is a means to an end, for L&T, technology represents endless possibilities.

29. MARKETING INFORMATION DATA ACCESS SYSTEM (MIDAS) An intranet mainly for capturing all relevant information related to foreign customers. Access to this is restricted to IBD and those dealing with foreign customers. MIDAS facilitates users to capture various information related to countries, prospective customers, competitors, projects, inquiries, lines of business, as well as various business events. It is a central repository of all related information that will help users track and understand their customers, competitors, rules and regulations in different countries, business opportunities, projects, packages and lines of business.

30. GLOBAL SOURCING The objective of the Global Sourcing initiative is to facilitate most competitive sourcing of material (from proposal to receipt of material) meeting the technical and quality requirements by striking early, right at the proposal stage, deriving maximum benefit from knowledge and experience of in-house experts, widening the vendor base by exploring vendors from 'untapped' countries, providing access to right information at all stages (from proposal to receipt of material) by leveraging ERP package SAP R/3.

31. Microsoft Share Point Server 2007 Enables people to work together on documents, projects, and tasks and to leverage best practices by using the combined collaboration Index and search services, as well as newly introduced people services, allow you to increase efficiency by finding relevant people, teams, sites, and other information Provide content management features, implement business processes, and provide access to information that is essential to organizational goals and processes.

32. Lotus DOMINO.DOC Reliable document management system Runs on an enterprise server Helps the various project teams to store their explicit knowledge documents including drawings, specifications, manuals and correspondence in a secured environment Helps users in the entire life cycle of the document right from creation to the archival of the document

34. KNOWLEDGE ON LINE (KOL) KOL is an application developed in-house with the following prime objectives of: Minimizing efforts dissipated in re-learning (Learn once) Converting personal knowledge to organizational knowledge. Leveraging organizational knowledge in delivering business advantage to customer. The focus is on capturing all the key learning's for both projects as well proposals - those which (if implemented) will give positive results and those which will avoid negative results.

35. INNOVATION CHANNEL It is a medium that gives opportunity to the people of L&T to bring forth new ideas/ suggestions based on what they have observed elsewhere or read about in the areas of emerging technologies or just better ways of working.

36. COMMUNITY OF PRACTICE (COP) A CoP is a team of people who are practitioners of a well-defined knowledge domain who come together to capture, create and share relevant knowledge, in pursuit of business excellence Provide a supportive environment that encourages collaborative knowledge development, capacity building, problem solving and innovation

37. SAMETIME Sametime is a Lotus application that allows people in L&T to hold meetings for giving online presentations, sharing and jointly editing online documents and send instant messages or chat.

39. IT INFRASTRUCTURE Communication Facilities Multi-point Video Conferencing System Data Center facility Database Server Peripherals (Printers, Modems, Plotters & Scanners) Storage and Network Device

40. Benefits Reaped Vendor Management Contracts management Claims management Risk Management Technical journal papers Sharing New / Innovative cost effective techniques List of books Reports of conferences, seminars, sessions Notification regarding dates of important seminars in future BIS Thesis

41. LARSEN & TOUBRO LIMITED, E&C DIVISION WON MAKE INDIA & MAKE ASIA 2007 AWARD

42. "It is our ability to anticipate the future and react accordingly that will determine our success". - HENNING HOLCK