FORFIRM is a FINTECH consulting company with clients in European market answering real business challenges for our clients through innovation and deep industry knowledge.
In 2018 "European Innovation Management Academy", based on "House of Innovation" framework by A.T. Kearney " analyzed over 3000 digital companies around Europe scoring FORFIRM at the TOP in terms of Innovation strategy, Organization and culture of innovation, life cycle and Enabler factor.
For any brand, customer experience (CX) is the top priority and in this scenario, accurate & robust billing can help a telecom service provider to earn the respect of their customers. Remember, organizations that invest in CX strategies for the entire customer journey can improve satisfaction levels by up to manifolds.
Mobile Banking Security: Challenges, SolutionsCognizant
With the proliferation of online mobile banking services, security is a key issue. We offer a primer on security challenges and applicable controls/remedies. This includes solutions such as Trusteer Mobile SDK, Arxon's EnsureIT and Dexguard.
Recent technological advancements have changed the way enterprises do business. Happiest Minds can not only help organizations stay afloat, but also ensure that they gain a competitive edge by leveraging new technologies to drive innovation, manage scalability and explore new markets.
Low-code integrates all of the company’s departments and ensures a healthy digital ecosystem in the organization thus benefitting the manager, the teams, as well as the customers.
Why not let apm do all the heavy lifting beyond the basics of monitoring | Sw...Swatantra Kumar
In a short period, the complexity of technology increased exponentially. The number of frameworks that appear “overnight”, together with new architectural patterns and distributed teams, can pose several challenges. Keeping such a complex landscape in check requires constant monitoring.
Choosing the right monitoring solution, not only for the project but also for the team dynamics, will help to identify the possible areas of improvement. Furthermore, embedding a monitoring solution within the development cycle of a product will help to reduce the number of problems that can appear in each step, and might also help shorten the amount of time generally needed in identifying the area of service disruption.
Fujitsu Scanners and Hyland Software Webinar Delivering Automation In The Len...Kevin Neal
This is a presentation on Lending and how document scanning and Enterprise Content Management (ECM) can help improve efficiency and decrease operational costs.
For any brand, customer experience (CX) is the top priority and in this scenario, accurate & robust billing can help a telecom service provider to earn the respect of their customers. Remember, organizations that invest in CX strategies for the entire customer journey can improve satisfaction levels by up to manifolds.
Mobile Banking Security: Challenges, SolutionsCognizant
With the proliferation of online mobile banking services, security is a key issue. We offer a primer on security challenges and applicable controls/remedies. This includes solutions such as Trusteer Mobile SDK, Arxon's EnsureIT and Dexguard.
Recent technological advancements have changed the way enterprises do business. Happiest Minds can not only help organizations stay afloat, but also ensure that they gain a competitive edge by leveraging new technologies to drive innovation, manage scalability and explore new markets.
Low-code integrates all of the company’s departments and ensures a healthy digital ecosystem in the organization thus benefitting the manager, the teams, as well as the customers.
Why not let apm do all the heavy lifting beyond the basics of monitoring | Sw...Swatantra Kumar
In a short period, the complexity of technology increased exponentially. The number of frameworks that appear “overnight”, together with new architectural patterns and distributed teams, can pose several challenges. Keeping such a complex landscape in check requires constant monitoring.
Choosing the right monitoring solution, not only for the project but also for the team dynamics, will help to identify the possible areas of improvement. Furthermore, embedding a monitoring solution within the development cycle of a product will help to reduce the number of problems that can appear in each step, and might also help shorten the amount of time generally needed in identifying the area of service disruption.
Fujitsu Scanners and Hyland Software Webinar Delivering Automation In The Len...Kevin Neal
This is a presentation on Lending and how document scanning and Enterprise Content Management (ECM) can help improve efficiency and decrease operational costs.
The ppt describes about the services provided by innominds like mobile enterprise software,application development,independent testing.
website: www.innominds.com
Telecom Customer Experience Management - An Analytical Approach for Simplific...Communications 2025
Authors: Amresh Nandan, Tony Hines
Abstract: Customer Experience Management (CEM) can be a highly complex, resource intensive, and at times, a ‘leading to no-where’ program. However, it is imperative for Communication Service Providers (CSPs) who are deeply affected by value-chain shifts, disruptive innovations, and the inherent complexity of their operations. While there are some genuine efforts, there exists a significant amount of cosmetic effort in the name of CEM, evident in global survey reports. This has resulted in the perception that CEM is merely a buzzword. One of the reasons behind this lies in the inherent complexity of the subject. A constructive way to address this is by simplifying the approach. This would ensure a scientific and analytical step-by-step process that may be monitored, controlled and tailored, to suit organizational goals and next financial year’s strategy. This paper discusses an analytical approach towards a CEM construct which can be designed, developed and executed as an eight-stage program by CSPs.
Digital Transformation:
What is it?
How to apply this process in your business?
Digital Transformation in the Manufacturing Industry
Statistics
How is influencing the digital conversion in the business?
How is it important?
Do you know how #IoT can help your business grow? Watch this webinar with us and understand the uses of IoT in the transformation of business operations.
Mr. Omkar Malage, Senior Industry Analyst, Frost & Sullivan guides us all through how Internet of Things can empower new enterprises with upcoming technologies.
Visit our website to know more about our Connectivity, Collaboration, Security, Cloud-and-SaaS, IoT and Marketing Solutions: https://www.tatateleservices.com/
Check out our IoT enabled solutions here: https://www.tatateleservices.com/business-services/iot-solutions
Like. Comment. Share.
Place your business enquiries here: http://bit.do/eN9Tj
Follow us on social media:
Facebook: http://bit.do/eHacx
LinkedIn: http://bit.do/eHacN
Twitter: http://bit.do/eHacP
Instagram: http://bit.do/eHacT
YouTube: http://bit.do/eT9AW
Bimodal IT is an imperative part of the evolution to the Digital Enterprise; mobile, big data, innovation, customer experience, predictive analytics, … .
There are some apparent organizational hurdles to be taken, but there are also some less visible showstoppers lurking around the corner, especially when it comes to how we deal with data and information.
This AE Foyer looks at the impact of bimodal IT on how we do Information Management.
We present an approach (The Long Dog Leash) and an architecture (a true Enterprise Data Hub – EDH) that cater to the information needs of the Digital Enterprise.
You will learn how to avoid the pitfalls, ensuring your next innovative project lives up to its potential. An innovative and a core case are given side by side, showing the practical application of the approach.
More information management and analytics, can be found on http://analytics.ae.be/
Speakers:
Ronan Guilfoyle, Specialist Solutions Architect, AWS
Ramandeep Singh, Director, Solution Leader, Financial Services, Capgemini
PSD2 and Open Banking came into force this year with different levels of adoption across the industry. This session will show you how to run Open Banking APIs on AWS, the challenges and architectures, and why AWS makes sense for internet facing environments, even with a traditional on premise Core.
This presentation talks about how you can save on your budget without compromising on business efficiency by building an ERP solution using our low-code platform- Zoho Creator.
IT Automation: Rise of the Process RobotsCapgemini
Paul Taylor Senior Solution Architect - Capgemini
Dr Marcus Esser BPS Global Automation Lead - Capgemini
Robotic Process Automation (RPA) is currently a significant talking point and a lot is being written about its long-term impact on people, operations and customer experience. What is driving this discussion? An explosion in data volumes; intensified market competition; and the need for businesses to change and new ways of responding quickly to change and customer demand, whilst also maintaining stability in their core operations.
Robotic Automation is a set of technologies that use software as a ‘virtual FTE’ to manipulate existing application software (e.g. ERPs and CRMs) in the same way that a person completes a process. This helps eliminate or reduce human intervention in the execution of tasks and decision making. Hear about automation case studies which use a variety of tools, leading edge technologies and delivery approaches.
PwC’s Software Robotics Solution uses smart software
to replicate tasks and processes that are performed by
humans.
This has become popular for transformational
programmes because of the following reasons:
• Non-Invasive: The software is deployed on the
existing technology architecture so underlying
systems/applications remain unchanged
• Rapid deployment: time to implement is
“weeks” and not “months”
• Early payback: Return on investment is
typically 1 to 2 years (sometimes sooner)
depending on type of process and volumes –
which is fast when compared t
[Workshop] Business Benefits and Digital Transformation through Open BankingWSO2
This deck highlights the WSO2 Open Banking offering and how Banks and Fintechs in South Africa can benefit from the solution. The capabilities in the solution and a few case studies on how banks have used our solution and used the components beyond their compliance requirements for digital transformation.
Check out our upcoming workshops: https://wso2.com/events/workshops/
Cloud technology is no longer a new player in the market,
but it’s a mature and integral part of the IT landscape and a
key parameter in driving business growth. It is an
indispensable topic among CXOs. A research by Fraedon has
found that almost half of the banks find their legacy
systems to be the biggest hindrance in their growth.
The idea that the Internet of Things (IoT) and the Industrial Internet of Things (IIoT) are fads is quickly fading. Today, the real challenge is how to implement a solution that can adjust to the volatility of a rapidly changing market. The round-table features how does IIoT trends help to illustrate on using a platform-based approach to address such challenges.
Customize Transformation For A Personalized ExperienceLCDF
Shifting to a Customer-centric
Business Model :-
Many businesses already see the writing on the wall: Only 8 percent of companies
say their current business model will remain economically viable if their industry
keeps digitizing at its current course and speed.2 But to become a modern digital
business, you must go beyond just digitizing old business models and instead use
technology to align your people, processes, and technology around entirely new ways
of serving customers.
By placing the customer at the center of everything you do, you can create products,
services, and experiences that are more valuable to your buyer, allowing you to stand
out in an increasingly commoditized world, drive more profit, and generate more
brand loyalty.
The ppt describes about the services provided by innominds like mobile enterprise software,application development,independent testing.
website: www.innominds.com
Telecom Customer Experience Management - An Analytical Approach for Simplific...Communications 2025
Authors: Amresh Nandan, Tony Hines
Abstract: Customer Experience Management (CEM) can be a highly complex, resource intensive, and at times, a ‘leading to no-where’ program. However, it is imperative for Communication Service Providers (CSPs) who are deeply affected by value-chain shifts, disruptive innovations, and the inherent complexity of their operations. While there are some genuine efforts, there exists a significant amount of cosmetic effort in the name of CEM, evident in global survey reports. This has resulted in the perception that CEM is merely a buzzword. One of the reasons behind this lies in the inherent complexity of the subject. A constructive way to address this is by simplifying the approach. This would ensure a scientific and analytical step-by-step process that may be monitored, controlled and tailored, to suit organizational goals and next financial year’s strategy. This paper discusses an analytical approach towards a CEM construct which can be designed, developed and executed as an eight-stage program by CSPs.
Digital Transformation:
What is it?
How to apply this process in your business?
Digital Transformation in the Manufacturing Industry
Statistics
How is influencing the digital conversion in the business?
How is it important?
Do you know how #IoT can help your business grow? Watch this webinar with us and understand the uses of IoT in the transformation of business operations.
Mr. Omkar Malage, Senior Industry Analyst, Frost & Sullivan guides us all through how Internet of Things can empower new enterprises with upcoming technologies.
Visit our website to know more about our Connectivity, Collaboration, Security, Cloud-and-SaaS, IoT and Marketing Solutions: https://www.tatateleservices.com/
Check out our IoT enabled solutions here: https://www.tatateleservices.com/business-services/iot-solutions
Like. Comment. Share.
Place your business enquiries here: http://bit.do/eN9Tj
Follow us on social media:
Facebook: http://bit.do/eHacx
LinkedIn: http://bit.do/eHacN
Twitter: http://bit.do/eHacP
Instagram: http://bit.do/eHacT
YouTube: http://bit.do/eT9AW
Bimodal IT is an imperative part of the evolution to the Digital Enterprise; mobile, big data, innovation, customer experience, predictive analytics, … .
There are some apparent organizational hurdles to be taken, but there are also some less visible showstoppers lurking around the corner, especially when it comes to how we deal with data and information.
This AE Foyer looks at the impact of bimodal IT on how we do Information Management.
We present an approach (The Long Dog Leash) and an architecture (a true Enterprise Data Hub – EDH) that cater to the information needs of the Digital Enterprise.
You will learn how to avoid the pitfalls, ensuring your next innovative project lives up to its potential. An innovative and a core case are given side by side, showing the practical application of the approach.
More information management and analytics, can be found on http://analytics.ae.be/
Speakers:
Ronan Guilfoyle, Specialist Solutions Architect, AWS
Ramandeep Singh, Director, Solution Leader, Financial Services, Capgemini
PSD2 and Open Banking came into force this year with different levels of adoption across the industry. This session will show you how to run Open Banking APIs on AWS, the challenges and architectures, and why AWS makes sense for internet facing environments, even with a traditional on premise Core.
This presentation talks about how you can save on your budget without compromising on business efficiency by building an ERP solution using our low-code platform- Zoho Creator.
IT Automation: Rise of the Process RobotsCapgemini
Paul Taylor Senior Solution Architect - Capgemini
Dr Marcus Esser BPS Global Automation Lead - Capgemini
Robotic Process Automation (RPA) is currently a significant talking point and a lot is being written about its long-term impact on people, operations and customer experience. What is driving this discussion? An explosion in data volumes; intensified market competition; and the need for businesses to change and new ways of responding quickly to change and customer demand, whilst also maintaining stability in their core operations.
Robotic Automation is a set of technologies that use software as a ‘virtual FTE’ to manipulate existing application software (e.g. ERPs and CRMs) in the same way that a person completes a process. This helps eliminate or reduce human intervention in the execution of tasks and decision making. Hear about automation case studies which use a variety of tools, leading edge technologies and delivery approaches.
PwC’s Software Robotics Solution uses smart software
to replicate tasks and processes that are performed by
humans.
This has become popular for transformational
programmes because of the following reasons:
• Non-Invasive: The software is deployed on the
existing technology architecture so underlying
systems/applications remain unchanged
• Rapid deployment: time to implement is
“weeks” and not “months”
• Early payback: Return on investment is
typically 1 to 2 years (sometimes sooner)
depending on type of process and volumes –
which is fast when compared t
[Workshop] Business Benefits and Digital Transformation through Open BankingWSO2
This deck highlights the WSO2 Open Banking offering and how Banks and Fintechs in South Africa can benefit from the solution. The capabilities in the solution and a few case studies on how banks have used our solution and used the components beyond their compliance requirements for digital transformation.
Check out our upcoming workshops: https://wso2.com/events/workshops/
Cloud technology is no longer a new player in the market,
but it’s a mature and integral part of the IT landscape and a
key parameter in driving business growth. It is an
indispensable topic among CXOs. A research by Fraedon has
found that almost half of the banks find their legacy
systems to be the biggest hindrance in their growth.
The idea that the Internet of Things (IoT) and the Industrial Internet of Things (IIoT) are fads is quickly fading. Today, the real challenge is how to implement a solution that can adjust to the volatility of a rapidly changing market. The round-table features how does IIoT trends help to illustrate on using a platform-based approach to address such challenges.
Customize Transformation For A Personalized ExperienceLCDF
Shifting to a Customer-centric
Business Model :-
Many businesses already see the writing on the wall: Only 8 percent of companies
say their current business model will remain economically viable if their industry
keeps digitizing at its current course and speed.2 But to become a modern digital
business, you must go beyond just digitizing old business models and instead use
technology to align your people, processes, and technology around entirely new ways
of serving customers.
By placing the customer at the center of everything you do, you can create products,
services, and experiences that are more valuable to your buyer, allowing you to stand
out in an increasingly commoditized world, drive more profit, and generate more
brand loyalty.
Low code - empower the capability to accelerate | Swatantra KumarSwatantra Kumar
In today’s fast-changing environment customers are better informed, better connected and more demanding than ever before. Digitization is no longer a choice, it is indispensable. Irrespective of the size and industry you are in, your organization needs to continuously transform to survive in the evolving and demanding business environments.
Traditional application development falls short and cannot keep up with the demands from the business. Low-code platforms proved over the last years to provide a solution to deal with both business and IT challenges. Low-code software development can therefore be a serious accelerator, driving the digital transformation of your organization!
This article looks at the potential and the reality of low-code development platforms and how low-code can drive digital transformation within organizations. It illustrates how to start your low-code journey, what it entails and how to make low-code software development a success for your organization.
IBM Cloud for Financial Services is an API and data exchange that brings together FinTech and financial services institutions to rapidly build the finance apps of the future. Developers can share innovative applications, APIs, data and content on a secure, cloud platform designed for banks, financial market institutions, and insurance companies. Developers can build with our finance APIs, partner APIs, and IBM’s leading technologies like blockchain, cognitive analytics, and big data. Visit developer.ibm.com/finance
Digital revolution is disrupting businesses like never before! Ability to extract actionable insight from a large amount of disparate data has become the determining factor of competitive advantage! Everyday new business models are created around data and forcing the incumbents to reinvent themselves to be relevant. Consumer facing businesses felt this pressure early on but eventually every business need to be data driven. But what is the best strategy to address this digital disruption? Our experience says the core data infrastructure modernization is the logical starting point! In this session, we will share trends, strategies and our experience on rejuvenating data integration landscape to address digital disruptions.
Next Gen ADM: The future of application services. IBM
Rapid technology advances are driving higher expectations around speed, efficiency and resilience. Expectations for how technology should help meet business goals are rising. To meet increasing expectations around agility, time to value and cost optimization, Businesses are seeking new ways to manage apps. Born-digital companies are setting new standards for speed, efficiency and resilience. We will discuss how companies can optimize the core, unlock legacy and unleash digital to thrive in the new normal.
Albiorix Technology brings the top 10 digital transformation trends to watch out for in 2023 that you can adopt to improve your business performance.
For More Information: https://www.albiorixtech.com/blog/digital-transformation-trends/
The OpenText™ AppWorks™ Platform is the ideal solution to build new business applications and new business processes faster and in a simplified way. The solution leverages prior investments in enterprise software and legacy systems to bring together all existing IT assets and empowers the organization with the ability to monitor the entire enterprise under one platform.
Devoteam itsmf 2021 - from business automation to continuous value-driven i...itSMF Belgium
The race for enterprise business process digitalization is raging. IT is often left behind as enterprise budgets for innovation are shifting towards business teams.
During this session, we will present the challenges and our field-tested approaches to catch-up and how to take this opportunity to create new app factories. All the while using low-code and RPA platforms.
You will discover how to capture business demands, and create an operating model for your IT department to stay in control of the applications being deployed, while bringing value at speed.
Organizations in every industry are prioritizing digital transformation to enhance their business agility, profitability, and competitive posture.
Yet many companies’ core systems are difficult to enhance or update, or they’re completely outdated, which drives up the costs and risks
associated with delivering mission-critical innovations.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...
FORFIRM - THE FUTURE, DELIVERED!
1. THE FUTURE, DELIVERED!
FORFIRMis answering real business
challenges for our clients through
innovation and deep industry
knowledge.
2. MAINFRAME
MIGRATION
BLOCKCHAIN
PROJECTS
ACCOUNTNUMBER
PORTABILITY
HYBRID
CLOUD
SWLICENSE
TRADING
ITASASERVICE
European Innovation Management Academy, based on "House of Innovation" framework by
A.T. Kearney has analyzed over 3000 digital companies around Europe scoring FORFIRM
at the TOP in terms of Innovation strategy, Organization and culture of innovation, life
cycle and Enabler factor.
FINTECH
LABORATORY
FINTECHBUILDER
PSD2 DELIVERY
21
INNOVATIONPROJECT
DELIVERED
SECURITY
PROFESSIONAL
SERVICES
Strategy of innovation
Organization
and cultural
innovation
Enabler factor
Process of circle
life innovation
FORFIRM Sample Growth Average societies
Result of
innovation area
ITALYSWISS GERMANY
In 3 countries: In 3 industries:
BANKSPHARMA TELCO
TEST
AUTOMATION
ARTIFICIAL
INTELLIGENCE
3. What’s the real value of AI for financial industry
and how can you capitalize on it?
FORFIRM laboratory is starting to realize artificial
intelligence concepts based on WATSON and is looking
for partners to deliver learning machine projects in these
areas:
Robot advice Robot
customer care
Robotic process
automation
• Personalized financial planning;
• Fraud detection and anti money
laundering;
• Process automation – not just
back office functions, but
customer facing operations as
well.
Three areas with the biggest AI
potential:
4. How can legacy transformation help financial services firms
to offer the best services at the lowest costs?
Business
case for
legacy
renewal
Initiate Assess Plan Realize
Application inventory
Define offload
strategies
Prioritization
Overall Roadmap
Critical Path
Contain Applications
Target Programs
Decom Programs
Legacy Programs
Benefit TrackingRefine Business Case
Review and Re-iterate
Assessment, planning and realization is
reiterated during roadmap execution
1 2 3 4
5
FORFIRM supports mainframe migrations into distributed
environments thanks to a consolidated approach:
Here is the key question
for executives: which is
the most effective way to
offer the best service at
the lowest cost? In order
to stay competitive,
companies have to
decommission legacy
systems and integrate
new infrastructures.
5. Is Blockchain a real disruptive technology in financial market?
Three areas with the biggest
BLOCKCHAIN potential:
Cross border operation
between banks
RegTech Area
Internal Process
Adoption
FORFIRMhasdesigned a BPMsoftware based on Hyperledger
and CORDA whichisable to transform your blockchain driven
processes in the shortest time.
Analysis of the
necessary services
and resources in
order to produce
the preliminary
Business Case;
Feasibility study Conceptstudy
Functional analysis
Prototype realization
Definitive
business case
Compliance with legislation
Development
Technical analysis
Blockchain
Development
A.P.I. integration
Deploy
Peer infrastructure
Security
Project Management
1 2 3 4
5
6. Which are the benefits of Account Number Portability?
FORFIRM, adopting IBAN Portability Project framework,
can integrate banks in cluster and realize porting
of current accounts internally to a single bank
institution without changes to core banking system.
IBAN PORTABILITY used in a
consortium or a single bank
institution facilitates the
implementation of:
Merge and
Acquisitions
Virtual
Current
Account
Moving the
old bank
to the new
bank
IBAN Portability
Layer
BANKS BANK
CLIENT
PAYMENT
SYSTEM
7. How is the cloud shaping the IT organization?
FORFIRM can support realizing hybrid cloud in which the critical systems resident in
house communicate with the rest of applications installed on cloud.
- Define the project objective
- Define Success Criteria
- Infrastructure assesment
- Budget requirement
- 1-5 years strategy
- Infrastructure Design
- Infrastructure Review
- Infrastructure revisions
- Final Infrastructure review
- Build Infrastructure
- Infrastructure Spec
Review
- Finalize support
processes
- Infrastructure Sign-Off
- Network
- Security and compliance
- Compute
- Storage
- Final App Migration Plan
- Final Data Migration Plan
- Test Migration
- Migration
- Post Migration transition
- 24/7/365 support
- Proactive monitoring &
response
- Annual Plan
- Quarterly Review
- Ad Hoc
Requirements
Discovery
Planning
Development
Validation
Migration
Management
Scale
Cloud computing promises
lower upfront costs, greater
business agility, and a reduced
burden on internal IT
management. Therefore, large
enterprises are now adding
hybrid cloud-based solutions to
their existing IT services. But
before CIOs can fully leverage
the benefits of cloud
technologies, they need to
understand the organizational
impacts of this move.
8. Do you optimize your IT spending?
FORFIRM delivers an efficient Software Asset management to rationalize your
software license and increase the ROI since the first day of implementation.
Over licensing
Cost reduction
With SAMWithout SAM
Unused installation
Used installation Unused installation
Under licensing
Software install
base
T
TIME
C
C
T
Companies need to adopt an
appropriate Software Asset
Management program and
develop their organizaton,
processes and infrastructure. The
successful implementation of
SAM gives you greater enterprise
control, decreases costs and
ensures compliance with
software licenses, thereby
preparing your company for
software audit.
9. How to decommission an «old»IT area?
Desktop
Infrastructure
ITas aService
DB 2
service
Mainframe
service
FORFIRM has always focused on IT areas, thanks to experts and
suitable resources to deliver the best service in the shortest time.
PROJECTMANAGEMENT
Companies need to
change their technology
paradigms. Many assets
considered as strategic
today will become
obsolete tomorrow. CIOs
need to manage this
change as well as risk of
dissipation. Each and
every effort in managing
old and new technologies
could affect future
businesses.
Business case
Processes and Scope
Deal Structuring
Vendor Management
People
Operating model
Technology and Tools
Change Management
Location Management
Tax
Transition and transformation planning
Regulation and Data Privacy
Security Control
10. Are you embracing FINTECH to grow and evolve?
Insurance
Data and
Analytics
Transaction and
Capital Market
Blockchain and
Digital CurrenciesPayments
Lending RegTech and
Cyber Security
Wealth
FORFIRMhas tested the software of the most prominent FINTECH start-up with a
specific focus on integration, security and IPand is ready to support you in the
selection and project delivery.
Banks are realizing that the pace
of technological change and new
customer expectations demand
FINTECH advanced capabilities;
while this new industry needs the
constant support of established
banks on a customer basis.
11. When should you adopt a FINTECH solution?
FORFIRM provides a virtual
FINTECH company, delivering
successful solutions thanks to
a fast product delivery
methodology.
6Months
Software Development (BETA):
(2 months)
Software Development (ALPHA):
(1 month)
Finalization (CANDIDATE):(3 months) Last
development phase that terminate in the
candidate version, ready to be offered in
the market
A FINTECH solution offers
more favorable profits in
quantitative and qualitative
terms, involving lower costs
and risks, but higher
performances.
12. How can banks create value from the rise of PSD2?
FORFIRM boosts your online and mobile banking using its experience
with PSD2 API, Artificial Intelligence and Data integrations.
In order to offer tailored
services to customers, banks
need to transform "google like",
while offering an open
“banking-as-a-service” platform.
13. Is your business protected?
FORFIRM experts trust your WEBand SAPsystems adopting
a consolidated methodology and technologies.
Asses
Analyse
Strategize
Align
Secure
Develop Deploy
Control
Detect
ENVISION ENGINEER OPERATE RESPOND
Manage
Prevent
Maintain
Repair
Stabilize
Investigate
Recover
1. Have your users access to the
information they need when
they need it?
2. Are you facing Security
challenges in an efficient and
optimal manner?
3. Are you compliant with EBA
SECURITY POLICY related to
PSD2, BASEL III and cyber
security?
14. Why do financial institutions need automated testing?
FORFIRM boosts your online and mobile banking using its experience
with a consolidated approach to test automation.
Automation is widely used for
performance testing, while most
functional tests are performed
manually. But financial
institutions can reap significant
benefits by automating
functional tests as well. A
number of factors are driving the
need for financial institutions to
implement automated functional
testing or increase the level of
testing performed.
LOAD &
PERFORMANCE
TEST- Pressure to
improve the
customer experience
TESTSCRIPT in
SELENIUM,APPIUM
and SIKULI- Risk
aversion to post-
production defects.
SECURITY &
COMPLIANCE TEST
Evolving regulatory
requirements.
15. Do you lack in ITresources?
FORFIRM certified experts will join your ITteam as consultants or
trainers to help you with:
• PM
• PMO
• Scrum Master
Security
• SAP GRC
• Ethical Hackers
• IT Auditors
Project Governance Data management
• Data Architect
• DB2 Expert
• ORACLEExpert
• Business Object
Applications
Development
• Solution Architect
• Functional Analyst
• Technical Analyst
• JAVAEEdevelopers
• Front End developers
• Hyperledger Fabric developers
• Corda R3developers
System
Administrator
• Linux
• ZOS
Cloud
• AWS Architect
• AZURE Architect
• AWS developer
• AZURE developer
Artificial Intelligence
• IBM Watson expert