An introduction to Oracle's User Productivity Kit Professional (UPK). A content development tool for capturing system processes in any IT application. Larmer Brown has been working with UPK since 1998 helping organisations realise the desired business benefit from their investment. Our UPK services are modular and customisable, designed to provide you with support exactly where and when you need it.

2. What is Oracle’s User Productivity Kit (UPK)?

3.  Content Development Tool
 Supports Projects throughout Lifecycle
 Focuses on Process Simulation – capturing
processes in any IT Application
 Provides Point of Use Support for Target
Applications (Oracle, SAP, etc.)
 SCORM compliant
 Document Management
 Template text can be automatically translated into
27 Languages
 Published Content is accessible by Job Role
What is UPK?

4. Multiple Outputs from Single Recording
System
Process
Documents
Test
Cases
Test Scripts
Test It!
Application
Testing
Instructor
Classroom
Manual
Training
Guide
PowerPoint
Presentation
See It!
Simulation
Overviews
Try It!
Practice
Overviews
Know It!
Assessment
Do It! In
App
Support
iPad
Quick
Reference
Cards
LMS
HTML
Website
Standalone
Topic Files

5.  UPK enables you to output different deliverables
across the phases of a typical project lifecycle
 The following slide shows UPK’s key deliverables
and how they can be utilised within a project
Project Lifecycle

6. Practice Overviews (Try It)
Simulation Overviews (See It)
Test Scripts / Cases (Test It)
System Process Documents
See It in a Window
Presentation
Assessment Exercises (Know It)
Classroom Manuals
Performance Support (Do It)
Quick Reference Cards (Job Aids)

7. What is UPK Professional?
 It is a Learning Content Management System
(LCMS) as opposed to a Learning Management
System (LMS)
 More affordable solution than a full LMS
 A step towards an LMS
 Offers granular control over users and content
 Content can be dissected into small packages
 Users can be grouped into one or more groups
 Customised / Hierarchical Reporting

8. UPK Professional Vs Standard
UPK Professional offers all of the Standard
deliverables, plus:
 Customisable training portal/landing page
 Single Sign On for additional security
 Bulk import of user data/creation of bespoke profiles
 Content access by Job Role
 Track user activity
 Content repository – any content
 Knowledge Centre
 Pre and post assessments
 Personal courses/prescriptive learning
 Hierarchical and customisable reports

9. Features Standard Professional
UPK Technology- Record, Edit & Publish Content
Web Based Player & Documents
Project Support Features
Simple Reports
21+ Languages
Secure Access to Role Based Content
Prescriptive / Personal Courses
Customisable Reports
Third Party Content – Knowledge Centre
Learning Portal
UPK Professional Vs Standard

10. UPK – The Developer
UPK Development Client
Module
Section
Topic
Questions & Assessments
Concept Panes
The UPK Developer enables you to design content in
Modules, Sections and Topics with a limited amount of
questions and assessments (in Version 11 and above)
All of the information is
linked together via
Concept Panes
Content can be
embedded from
any source

11. UPK Professional – The Knowledge Centre
Knowledge Centre Manager
Title User Groups
All content can be
accessed via the
Knowledge Centre
All content can be
assigned to different
knowledge paths
Each knowledge path can
then be assigned to a user
group
Knowledge Paths
Training Manager
Users
Reports
Reports
All activities are
tracked via reports
and can be accessed
by the user
All activities are
tracked via reports and
can be accessed by
the manager
Knowledge Centre End User

12. Larmer Brown Services
for UPK Projects

13.  Environment
 Client/Server Application
 Application
 Scope & Risk
 Processes, Priorities
 Subject Matter Data
 Development Standards & Methodology
 Outputs
 Branding
 Review & Sign off
Best Practice Considerations for a UPK Project

14. Summary of Larmer Brown’s UPK Services
 Technical
 Install configure the text
 On-Premise
 Install, Configure + Test
 Hosted
 Development Library
 Saas
 Fully Maintained
 Support
 Prepaid Hours or Annual
 Training
 Open Courses
 Workshops

15. UPK Development Challenges
 Retain continuity with multiple Developers
 Hit deadlines
 Fixed Price / Fixed Scope?
 Standards
 Methodology
 Use B.I. Tools to identify bottlenecks, track progress
and make decisions

16. What tools do you have available?
 Properties
 Content States
 Assigned to
 Tracking and Reporting
 From the library
 Via ODBC
 Using Excel
 Using other Business Intelligence tools
 Off the shelf
 Develop your own

17. The Larmer Brown Development Tracker
 Its key objectives are identifying priorities and
bottlenecks through status reports
 Evolved from the experiences Larmer Brown has gained
from large scale projects over many years
 Allows real time customised reporting based on the
requirements of each project
 Originally Excel-based, now Web-based application with
minimal setup

18. For more information about UPK and
Larmer Brown’s UPK Services visit:
www.larmerbrown.com/Oracle_UPK.html
Find out more about UPK