Jennifer Anne Kirkby

Leeds, United Kingdom United Kingdom

Chairlady & Programme Manager - Engagement & Co-Creation

Education

Jennifer Kirkby is a specialist in ’state of the art’ customer and stakeholder engagement practices, described by peers as “one of the leading independent customer engagement business analysts in EMEA". She works with companies worldwide to help develop customer engagement skills in ways that support corporate social responsibility. A qualified programme manager she also understands how to get business value out of technology. Services include:- 1. Strategic research projects for customer insight; experienced in using narrative as a technique 2. Facilitating decision making workshops for co-creation with with staff and customers 3. Setting up and running customer communiti...