Lakindu Wijayanga Wasala is seeking a position as a General Manager in a world chain hotel. He has over 10 years of experience in hospitality management, including roles as Assistant Guest Service Manager at Cinnamon Grand Colombo and various internship and part-time positions at prestigious clubs and hotels in London and Singapore. He holds a Bachelor's degree in Hospitality Management and has received several certificates in hospitality skills.
Rodrigo Rivero has over 10 years of experience in hospitality and is seeking a leadership position utilizing his organization and human relations skills. He has a Bachelor's degree in Photojournalism and is fluent in Spanish, English, and basic Italian. His experience includes positions as a bartender, bar supervisor, and trainer where he managed staff, inventory, and customer service. He is skilled in mixing drinks, maintaining supplies, and providing excellent customer service.
Julius Khisa is a Kenyan national seeking the position of Banqueting Manager. He has over 35 years of experience in hospitality roles including Banqueting Manager, Assistant Lodge Manager, Head Receptionist, Reservation Officer, and Waiter. He has a diploma in Food & Beverage Services from Kenya Utalii College and additional hospitality management training. His skills include excellent communication, teamwork, and ability to work in multicultural environments.
This document is a curriculum vitae for Julius Khisa Naminda, who is applying for the position of Banqueting Manager. He has over 30 years of experience in hospitality roles including Operations Manager, Assistant Lodge Manager, Head Receptionist, and Reservation Officer. He is seeking to achieve the best in his career and apply his knowledge and skills for the betterment of any organization. He has strong communication, teamwork, and customer service abilities.
Pete Forchette has over 15 years of experience in restaurant and bar management. He has held positions such as Bar Manager at the JW Marriott in Austin, Texas where he oversees daily operations, trains staff, and designs craft cocktails. Forchette also has experience as a Bar Manager at the Sheraton Capitol and Buffalo Billiards in Austin. He holds a Bachelor's degree in Art from the University of Wisconsin-Parkside and is TABC and food handlers certified. Forchette is proficient in POS systems and has a proven track record of success in opening new venues and improving revenues.
This candidate has over 10 years of experience in hospitality roles including assistant hotel manager, ambassador, wedding planner, and waiter. They are currently an assistant hotel manager focused on ensuring guest satisfaction, revenue opportunities, and cost control. Previously they coordinated weddings and events and welcomed guests at two citizenM hotels in Amsterdam and Rotterdam. They are looking for new challenges in the hospitality industry.
Ying Fang has over 12 years of experience in sales, customer service, and hospitality roles in Dubai. She currently works as a Sales Executive for Dhamani Jewelry, where she assists customers, builds rapport, and remains knowledgeable about products. Previously, she held supervisory roles such as Deli Trainer at Carluccio's and Captain at Al Boom Tourist Village, where she ensured high levels of customer satisfaction. She is proficient in Mandarin Chinese, English, and basic Arabic.
Joel Sanchez is a highly motivated professional with over 15 years of experience in customer service roles, including as a Cruise Director and Manager. He is currently employed by Norwegian Cruise Line, where he oversees entertainment operations and budgets exceeding $500,000. Previous roles include Assistant Cruise Director, Account Manager, Headwaiter, and freelance work as a Master of Ceremonies and dancer. Sanchez holds a B.A. in Psychology from Montclair State University and is fluent in English and Spanish.
Ramy Abdelnaby is an Egyptian national seeking a position in customer service or hospitality. He has a bachelor's degree in hospitality management from Mansoura University in Egypt. His work experience includes over 5 years in customer service roles, including as a call center agent and receptionist supervisor. He is skilled in handling customer inquiries by phone and email, resolving complaints, and updating customer information systems. Ramy is also experienced in hospitality roles such as receptionist, reservations, and night auditor at hotels in Dubai and Sharjah. He is proficient in English and Arabic and has a UAE driver's license.
Rodrigo Rivero has over 10 years of experience in hospitality and is seeking a leadership position utilizing his organization and human relations skills. He has a Bachelor's degree in Photojournalism and is fluent in Spanish, English, and basic Italian. His experience includes positions as a bartender, bar supervisor, and trainer where he managed staff, inventory, and customer service. He is skilled in mixing drinks, maintaining supplies, and providing excellent customer service.
Julius Khisa is a Kenyan national seeking the position of Banqueting Manager. He has over 35 years of experience in hospitality roles including Banqueting Manager, Assistant Lodge Manager, Head Receptionist, Reservation Officer, and Waiter. He has a diploma in Food & Beverage Services from Kenya Utalii College and additional hospitality management training. His skills include excellent communication, teamwork, and ability to work in multicultural environments.
This document is a curriculum vitae for Julius Khisa Naminda, who is applying for the position of Banqueting Manager. He has over 30 years of experience in hospitality roles including Operations Manager, Assistant Lodge Manager, Head Receptionist, and Reservation Officer. He is seeking to achieve the best in his career and apply his knowledge and skills for the betterment of any organization. He has strong communication, teamwork, and customer service abilities.
Pete Forchette has over 15 years of experience in restaurant and bar management. He has held positions such as Bar Manager at the JW Marriott in Austin, Texas where he oversees daily operations, trains staff, and designs craft cocktails. Forchette also has experience as a Bar Manager at the Sheraton Capitol and Buffalo Billiards in Austin. He holds a Bachelor's degree in Art from the University of Wisconsin-Parkside and is TABC and food handlers certified. Forchette is proficient in POS systems and has a proven track record of success in opening new venues and improving revenues.
This candidate has over 10 years of experience in hospitality roles including assistant hotel manager, ambassador, wedding planner, and waiter. They are currently an assistant hotel manager focused on ensuring guest satisfaction, revenue opportunities, and cost control. Previously they coordinated weddings and events and welcomed guests at two citizenM hotels in Amsterdam and Rotterdam. They are looking for new challenges in the hospitality industry.
Ying Fang has over 12 years of experience in sales, customer service, and hospitality roles in Dubai. She currently works as a Sales Executive for Dhamani Jewelry, where she assists customers, builds rapport, and remains knowledgeable about products. Previously, she held supervisory roles such as Deli Trainer at Carluccio's and Captain at Al Boom Tourist Village, where she ensured high levels of customer satisfaction. She is proficient in Mandarin Chinese, English, and basic Arabic.
Joel Sanchez is a highly motivated professional with over 15 years of experience in customer service roles, including as a Cruise Director and Manager. He is currently employed by Norwegian Cruise Line, where he oversees entertainment operations and budgets exceeding $500,000. Previous roles include Assistant Cruise Director, Account Manager, Headwaiter, and freelance work as a Master of Ceremonies and dancer. Sanchez holds a B.A. in Psychology from Montclair State University and is fluent in English and Spanish.
Ramy Abdelnaby is an Egyptian national seeking a position in customer service or hospitality. He has a bachelor's degree in hospitality management from Mansoura University in Egypt. His work experience includes over 5 years in customer service roles, including as a call center agent and receptionist supervisor. He is skilled in handling customer inquiries by phone and email, resolving complaints, and updating customer information systems. Ramy is also experienced in hospitality roles such as receptionist, reservations, and night auditor at hotels in Dubai and Sharjah. He is proficient in English and Arabic and has a UAE driver's license.
Darko Milovanovic has over 16 years of experience in hotel management, primarily at The Lincolnshire Arms Hotel in Essendon. He has extensive skills in gaming operations, food and beverage, financial management, and staff training. His most recent roles were Assistant Manager at Yarraville Club from October 2016 to January 2017, and Assistant Manager/Admin at Castellos Daiseys in February 2016, where he oversaw operations, stock management, rostering, and finances. He holds relevant licenses and certifications.
Dana Flick has over 10 years of experience in property management and restaurant services management. She has directly managed 45 residential and commercial properties, handling lease administration, rent collection, maintenance, and compliance with applicable laws. Flick has also managed multiple restaurants, creating promotional events to increase sales and developing training programs for new employees. She holds a bachelor's degree from West Chester University and a Pennsylvania Salesperson's License.
Nicolette Terrell-Beasley has over 10 years of experience in hospitality and customer service roles. She currently works as a front desk agent but is seeking a managerial position. She has a strong background in people management, marketing, event planning, and guest relations. Her experience includes roles at Comfort Suites, Hilton Hotels, Sexton Properties, Ruby Tuesday, Morty's Comedy Joint, Kroger, and Walmart where she gained skills in areas such as training, operations, and financial controls. She has an Associate of Science degree in Business Management from Brown Mackie College.
Bryan Larson has over 8 years of experience in customer service roles, including front desk work at the Hyatt Place Downtown Minneapolis where he handles guest issues and ensures a quality experience. He has also worked in food service at Subway, Chipotle, and Holiday Station Stores, maintaining cleanliness and high customer satisfaction. Larson seeks to utilize his skills in hospitality operations, customer service, and maintenance learned over years of work experience.
Nitesh Singh is seeking a position in hospitality management where he can utilize his skills and contribute to team and professional development. He has over 9 years of experience in housekeeping and operations roles at luxury hotels like Taj Safaris & Beyond Pashan Garh and The Grand New Delhi. His experience includes supervising housekeeping operations, maintaining standards, and ensuring guest satisfaction. He holds an MBA in Hospitality Management and Bachelor's in Hospitality Management.
CONFIDENTIAL RESUME - Anne Agius12 Complete DocsTRENTESTA
Anne Agius has over 25 years of experience in customer service, sales, and management. She has worked in various industries including banking, retail, hospitality, and graphic design. Her career objective is to excel in customer service and exceed expectations through hard work. She has a diploma in graphic design and certificates in financial services, social work, and children's services. Agius is skilled in software such as Microsoft Office and MYOB. She is seeking a management role where she can work directly with people and utilize her initiative, interpersonal skills, and ability to perform well under pressure.
The document is a resume for Lee Longin Hakizimana detailing his work experience in the hospitality industry over the past 7 years. It outlines his roles as a butler at Madinat Jumeirah in Dubai and previous positions as a waiter and restaurant worker at various hotels in Dubai and Rwanda. It also lists his skills and qualifications including excellent communication skills in multiple languages and strong customer service abilities.
Greta Deans is a marketing and advertising student at Leeds Becket University with extensive experience in customer service roles in the retail, hospitality, and fashion industries. She has worked as a waitress, bartender, sales assistant, and fashion model. Greta has strong communication, organizational, and problem-solving skills and is proficient in Microsoft Office, Mac OS, and several languages including English, Russian, and Lithuanian.
Burke Summer is seeking a customer service position where she can utilize her experience as a server and bartender. She has over 7 years of experience in food service roles, including at Luckies Tavern, Joes Squared, AllStars Sports Bar, and Bubba Gump Shrimp Co. She is ServSafe certified and has a high school diploma. Her resume emphasizes strong customer service skills, cash handling experience, and a commitment to cleanliness and safety standards.
This document contains the resume of Mohammad Nazim uddin(Hannan). It outlines his personal details and work experience in housekeeping roles of increasing responsibility over 15 years in Bangladesh and UAE hotels. His most recent role was as Assistant Manager of Housekeeping at Royal Tulip Sea Pearl Beach Resort & Spa in Cox's Bazar, Bangladesh since 2015 where he was responsible for day-to-day operations, training staff, and serving on various committees. He has extensive experience supervising housekeeping teams and aims to utilize his hospitality experience.
This individual is seeking part-time employment as a bartender and has over 11 years of experience bartending at various venues including restaurants, nightclubs, weddings, and sporting events. They are knowledgeable about drink mixing and have excellent customer service skills. They are educated, hardworking, and able to work well under pressure in fast-paced environments.
Nitesh Singh is seeking a position in hospitality management where he can utilize his skills and contribute to a team. He has over 8 years of experience in housekeeping management roles at various Taj hotels in India. Most recently, he has been the Assistant Manager of Housekeeping at Taj Safaris & Beyond Pashan Garh since 2014, where he manages the logistics and maintains high standards for the 200 acre luxury property. Prior to that, he held supervisory and team leader roles at other Taj hotels. Nitesh Singh has an MBA in Hospitality Management and relevant diplomas. He is proficient in English and Hindi and enjoys listening to music and surfing the net.
This document provides personal and employment details of Serena Duttoo. It includes her name, contact information, education history, qualifications earned which include a vocational graduate diploma in hospitality management. It also outlines her extensive work experience in hospitality roles such as guest services, reservations, and event coordination for various hotels. Her computer skills and character motivation are mentioned, along with two reference letters praising her work ethic and potential as a leader.
Monica Rodriguez is seeking a position in a five star hotel where she can utilize her customer service, networking, and organizational skills. She has several years of experience as a cocktail server and manager at various hotels and nightclubs in Las Vegas, including Bellagio, MGM Pool, and XS Nightclub. Her experience also includes sales and management roles at Sprint and administrative work. She is proficient in greeting guests, following service protocols, handling payments, and ensuring a positive customer experience.
Ritesh Sharma is a 25-year-old Mauritian citizen seeking a personal or professional opportunity. He has qualifications and experience in hospitality and customer service, including an ACCA in accounting and certifications in food hygiene and first aid. His past roles include positions as an assistant night manager, restaurant and bar supervisor, and food and beverage host and shift leader. Currently, he works as an English trainer in Mauritius.
Patrick Daigneault is seeking a new position utilizing his hospitality and management skills. He has over 5 years of experience in hospitality management roles, including as a manager at Bondi Pizza and front of house supervisor at other restaurants. He possesses strong customer service, communication, and computer skills. Patrick holds certifications in food safety and RSA and has a diploma in police foundations from St. Lawrence College.
Frank M. Brazill has over 15 years of experience in retail management, customer service, and hospitality. He currently works as a dual rate table games supervisor at Mohegan Sun Inc. in Wilkes-Barre, Pennsylvania, where he supervises games, staff, and ensures all guests have an enjoyable experience. Previously, he held roles as a para-mutual teller and ambassador providing security and information. Brazill also has experience as a retail manager, bartender, and freelance photographer. He holds an Associate's Degree in Commercial Art/Photography from Luzerne County Community College.
Functional Areas of the Hotel
Inter-departmental Relationship
Front Office
Housekeeping
Food & Beverage Service
Food Production
Engineering
Maintenance
Information Techonology
Accounts
Finance
Security
Human Resources
Sales & Marketing
Gilbert C. Vergara is a 23 year old Filipino citizen currently residing in Dubai on a visit visa. He has over 3 years of experience in hospitality and customer service roles in the Philippines and UAE. His objective is to contribute to company growth while further developing his skills. He has a background in food preparation, customer service, and administrative duties.
Ahmed Omar is an Egyptian national with over 15 years of experience in bar and restaurant management. He has a diploma in art and design from Cairo, Egypt. His experience includes roles as head bartender, bartender, supervisor, and bar manager at establishments in Dubai, Egypt, and the UAE. He has strong customer service, communication, and management skills and experience ensuring compliance with health and safety standards.
Ahmed Omar is an experienced bartender and hospitality professional from Egypt. He has over 15 years of experience working in bars and restaurants in Egypt and the UAE. He is skilled in customer service, inventory management, and leading and motivating bar staff. His most recent role was as Head Bartender at Reform Social & Grill in Dubai, where he was responsible for smooth bar operations and maximizing business performance.
This document contains a resume for Vasil Matarov. It includes his contact information, personal details, language skills, objective, key skills, work history as a bar supervisor, senior bartender, head bartender, and bartender in Oman and Bulgaria. His responsibilities in each role involved ensuring quality beverage service, monitoring supplies, cash handling procedures, training staff, and maintaining good customer relations. He is seeking a responsible position that allows professional growth using his administrative, customer service, and beverage service experience.
Darko Milovanovic has over 16 years of experience in hotel management, primarily at The Lincolnshire Arms Hotel in Essendon. He has extensive skills in gaming operations, food and beverage, financial management, and staff training. His most recent roles were Assistant Manager at Yarraville Club from October 2016 to January 2017, and Assistant Manager/Admin at Castellos Daiseys in February 2016, where he oversaw operations, stock management, rostering, and finances. He holds relevant licenses and certifications.
Dana Flick has over 10 years of experience in property management and restaurant services management. She has directly managed 45 residential and commercial properties, handling lease administration, rent collection, maintenance, and compliance with applicable laws. Flick has also managed multiple restaurants, creating promotional events to increase sales and developing training programs for new employees. She holds a bachelor's degree from West Chester University and a Pennsylvania Salesperson's License.
Nicolette Terrell-Beasley has over 10 years of experience in hospitality and customer service roles. She currently works as a front desk agent but is seeking a managerial position. She has a strong background in people management, marketing, event planning, and guest relations. Her experience includes roles at Comfort Suites, Hilton Hotels, Sexton Properties, Ruby Tuesday, Morty's Comedy Joint, Kroger, and Walmart where she gained skills in areas such as training, operations, and financial controls. She has an Associate of Science degree in Business Management from Brown Mackie College.
Bryan Larson has over 8 years of experience in customer service roles, including front desk work at the Hyatt Place Downtown Minneapolis where he handles guest issues and ensures a quality experience. He has also worked in food service at Subway, Chipotle, and Holiday Station Stores, maintaining cleanliness and high customer satisfaction. Larson seeks to utilize his skills in hospitality operations, customer service, and maintenance learned over years of work experience.
Nitesh Singh is seeking a position in hospitality management where he can utilize his skills and contribute to team and professional development. He has over 9 years of experience in housekeeping and operations roles at luxury hotels like Taj Safaris & Beyond Pashan Garh and The Grand New Delhi. His experience includes supervising housekeeping operations, maintaining standards, and ensuring guest satisfaction. He holds an MBA in Hospitality Management and Bachelor's in Hospitality Management.
CONFIDENTIAL RESUME - Anne Agius12 Complete DocsTRENTESTA
Anne Agius has over 25 years of experience in customer service, sales, and management. She has worked in various industries including banking, retail, hospitality, and graphic design. Her career objective is to excel in customer service and exceed expectations through hard work. She has a diploma in graphic design and certificates in financial services, social work, and children's services. Agius is skilled in software such as Microsoft Office and MYOB. She is seeking a management role where she can work directly with people and utilize her initiative, interpersonal skills, and ability to perform well under pressure.
The document is a resume for Lee Longin Hakizimana detailing his work experience in the hospitality industry over the past 7 years. It outlines his roles as a butler at Madinat Jumeirah in Dubai and previous positions as a waiter and restaurant worker at various hotels in Dubai and Rwanda. It also lists his skills and qualifications including excellent communication skills in multiple languages and strong customer service abilities.
Greta Deans is a marketing and advertising student at Leeds Becket University with extensive experience in customer service roles in the retail, hospitality, and fashion industries. She has worked as a waitress, bartender, sales assistant, and fashion model. Greta has strong communication, organizational, and problem-solving skills and is proficient in Microsoft Office, Mac OS, and several languages including English, Russian, and Lithuanian.
Burke Summer is seeking a customer service position where she can utilize her experience as a server and bartender. She has over 7 years of experience in food service roles, including at Luckies Tavern, Joes Squared, AllStars Sports Bar, and Bubba Gump Shrimp Co. She is ServSafe certified and has a high school diploma. Her resume emphasizes strong customer service skills, cash handling experience, and a commitment to cleanliness and safety standards.
This document contains the resume of Mohammad Nazim uddin(Hannan). It outlines his personal details and work experience in housekeeping roles of increasing responsibility over 15 years in Bangladesh and UAE hotels. His most recent role was as Assistant Manager of Housekeeping at Royal Tulip Sea Pearl Beach Resort & Spa in Cox's Bazar, Bangladesh since 2015 where he was responsible for day-to-day operations, training staff, and serving on various committees. He has extensive experience supervising housekeeping teams and aims to utilize his hospitality experience.
This individual is seeking part-time employment as a bartender and has over 11 years of experience bartending at various venues including restaurants, nightclubs, weddings, and sporting events. They are knowledgeable about drink mixing and have excellent customer service skills. They are educated, hardworking, and able to work well under pressure in fast-paced environments.
Nitesh Singh is seeking a position in hospitality management where he can utilize his skills and contribute to a team. He has over 8 years of experience in housekeeping management roles at various Taj hotels in India. Most recently, he has been the Assistant Manager of Housekeeping at Taj Safaris & Beyond Pashan Garh since 2014, where he manages the logistics and maintains high standards for the 200 acre luxury property. Prior to that, he held supervisory and team leader roles at other Taj hotels. Nitesh Singh has an MBA in Hospitality Management and relevant diplomas. He is proficient in English and Hindi and enjoys listening to music and surfing the net.
This document provides personal and employment details of Serena Duttoo. It includes her name, contact information, education history, qualifications earned which include a vocational graduate diploma in hospitality management. It also outlines her extensive work experience in hospitality roles such as guest services, reservations, and event coordination for various hotels. Her computer skills and character motivation are mentioned, along with two reference letters praising her work ethic and potential as a leader.
Monica Rodriguez is seeking a position in a five star hotel where she can utilize her customer service, networking, and organizational skills. She has several years of experience as a cocktail server and manager at various hotels and nightclubs in Las Vegas, including Bellagio, MGM Pool, and XS Nightclub. Her experience also includes sales and management roles at Sprint and administrative work. She is proficient in greeting guests, following service protocols, handling payments, and ensuring a positive customer experience.
Ritesh Sharma is a 25-year-old Mauritian citizen seeking a personal or professional opportunity. He has qualifications and experience in hospitality and customer service, including an ACCA in accounting and certifications in food hygiene and first aid. His past roles include positions as an assistant night manager, restaurant and bar supervisor, and food and beverage host and shift leader. Currently, he works as an English trainer in Mauritius.
Patrick Daigneault is seeking a new position utilizing his hospitality and management skills. He has over 5 years of experience in hospitality management roles, including as a manager at Bondi Pizza and front of house supervisor at other restaurants. He possesses strong customer service, communication, and computer skills. Patrick holds certifications in food safety and RSA and has a diploma in police foundations from St. Lawrence College.
Frank M. Brazill has over 15 years of experience in retail management, customer service, and hospitality. He currently works as a dual rate table games supervisor at Mohegan Sun Inc. in Wilkes-Barre, Pennsylvania, where he supervises games, staff, and ensures all guests have an enjoyable experience. Previously, he held roles as a para-mutual teller and ambassador providing security and information. Brazill also has experience as a retail manager, bartender, and freelance photographer. He holds an Associate's Degree in Commercial Art/Photography from Luzerne County Community College.
Functional Areas of the Hotel
Inter-departmental Relationship
Front Office
Housekeeping
Food & Beverage Service
Food Production
Engineering
Maintenance
Information Techonology
Accounts
Finance
Security
Human Resources
Sales & Marketing
Gilbert C. Vergara is a 23 year old Filipino citizen currently residing in Dubai on a visit visa. He has over 3 years of experience in hospitality and customer service roles in the Philippines and UAE. His objective is to contribute to company growth while further developing his skills. He has a background in food preparation, customer service, and administrative duties.
Ahmed Omar is an Egyptian national with over 15 years of experience in bar and restaurant management. He has a diploma in art and design from Cairo, Egypt. His experience includes roles as head bartender, bartender, supervisor, and bar manager at establishments in Dubai, Egypt, and the UAE. He has strong customer service, communication, and management skills and experience ensuring compliance with health and safety standards.
Ahmed Omar is an experienced bartender and hospitality professional from Egypt. He has over 15 years of experience working in bars and restaurants in Egypt and the UAE. He is skilled in customer service, inventory management, and leading and motivating bar staff. His most recent role was as Head Bartender at Reform Social & Grill in Dubai, where he was responsible for smooth bar operations and maximizing business performance.
This document contains a resume for Vasil Matarov. It includes his contact information, personal details, language skills, objective, key skills, work history as a bar supervisor, senior bartender, head bartender, and bartender in Oman and Bulgaria. His responsibilities in each role involved ensuring quality beverage service, monitoring supplies, cash handling procedures, training staff, and maintaining good customer relations. He is seeking a responsible position that allows professional growth using his administrative, customer service, and beverage service experience.
A hotel management trainee works closely with various hotel departments to understand overall operations and specialize in one or two areas. Duties may include front desk tasks like guest registration and inquiries; food and beverage tasks like taking orders and coordinating events; housekeeping tasks like maintaining guest rooms; food production tasks like preparing simple items; and sales tasks like selling room rights. The goal is to learn from different departments and assist them in daily operations.
Ramadhan Kassim Omumbwa is a Kenyan national seeking a position in hospitality. He has over 10 years of experience in customer service roles in hotels in Dubai and Kenya. His experience includes serving as a senior room service waiter and bartender. He has received several certifications including in food hygiene and safety. He aims to offer quality service through hard work, integrity, and teamwork.
Ramadhan Kassim Omumbwa is a Kenyan national seeking a position in hospitality. He has over 10 years of experience in customer service roles in hotels in Dubai and Kenya. His experience includes serving as a senior private dining waiter and minibar attendant at the Crowne Plaza Dubai Deira as well as serving as a waiter at Madinat Jumeirah. He has a diploma in business administration and food and beverage and is certified in food hygiene and safety training.
The applicant is applying for an open position and provides a summary of his qualifications and experience. He has over 12 years of experience in hotel front office management, currently serving as Assistant Front Office Manager at a luxury hotel in Egypt. He has a bachelor's degree in tourism and hotels and lists strong communication, problem-solving, and organizational skills.
The applicant, Mohammad Ibrahimi, is applying for the position of Assistant Outlet Manager - Food & Beverage. He has over 7 years of experience in roles such as Acting Assistant Outlet Manager, Senior Restaurant Supervisor, Restaurant Team Leader, and Senior Waiter at luxury hotels like Kempinski, Jumeirah, and Leela Palace. Ibrahimi is pursuing an MBA in sales and marketing and holds qualifications in wine and spirits, food safety supervision, and hotel management. He provides his resume detailing his skills, achievements, and professional references.
Shaibaaz Godme has over 10 years of experience in hotel concierge and front desk management in Dubai and Saudi Arabia. He is currently the Assistant Concierge Manager at Casablanca Grand Jeddah KSA, where he supervises daily operations, sets objectives and policies, monitors staff performance, and ensures high guest satisfaction. Prior to this role, he held several concierge and front desk management positions at Sofitel hotels in Dubai.
Shaibaaz Godme has over 10 years of experience in hotel concierge and front desk management roles in Dubai and Saudi Arabia. He is currently the Assistant Concierge Manager at Casablanca Grand Jeddah KSA, where he supervises daily operations, sets objectives and policies, monitors staff performance, and ensures high guest satisfaction. Prior to this role, he held several concierge and front desk positions at Sofitel hotels in Dubai, including Assistant Concierge Manager and Concierge Supervisor.
Sherif Samir Mahmoud is an Egyptian national currently working as an Assistant Banquet Manager at Marriott Renaissance Cairo Mirage City. He has over 15 years of experience in banquet and catering management positions. He speaks Arabic and English and holds a degree from the Institute for Hotels and Tourism.
Islam Mohamed is seeking a career in the guest service industry that offers professional growth opportunities. He has 4 years of experience in customer service and knowledge of hospitality software and principles. He holds a Bachelor's degree in Tourism and Hotel Management. His work history includes roles as a Guest Relations Officer and Front Desk Agent where he welcomed guests, handled reservations and requests, and ensured great customer service. He is proficient in English and Arabic.
Doaa Samy Omr Elkeblawy is seeking a position as a retail coordinator or salesperson. She has over 10 years of experience in hotel front desk roles and 3 years of experience as an assistant manager and coordinator at a retail store in Dubai. She has a bachelor's degree in Islamic Studies and speaks Arabic and English. Her skills include customer service, Microsoft Office, cash handling, and product knowledge.
Robert Mungai Mburu is seeking a career opportunity that utilizes his technical experience and professional skills. He has over 10 years of experience in hospitality roles including serving, banquet work, and airport lounge attendant. His experience includes positions at Amiri Diwan Airport lounge in Qatar and Innscor in Kenya. He has a diploma in hospitality management and certificates in computer studies and secondary education. His skills include customer service, food preparation, and event set up.
Jorge Alemany Villodres is a trilingual professional with extensive experience in luxury hospitality, including luxury villa rentals management, international hotels, and cruises. He has a bachelor's degree in English studies and certificates in reception and concierge management. His resume highlights his strong skills in guest relations, sales, marketing, and property management, with a focus on high-end and luxury accommodations. He is looking for new opportunities where he can apply his passion for travel, languages, and providing excellent customer service.
Tuan Halik Mohamed is a highly skilled senior night auditor with 15 years of experience in hospitality management. He has extensive experience overseeing hotel operations, evaluating guest satisfaction, and delivering superior customer service. His skills include hotel operations, service orientation, event planning, and conflict resolution. Currently he is a senior night auditor at the Double Tree by Hilton Hotel London Excel where he manages all departments during the night shift.
This job description is for a Senior Maitre d’Hotel position at The Wolseley restaurant. The key responsibilities include supervising and managing the junior reception team, allocating tables, and ensuring excellent customer service. Duties involve maintaining regular customer relationships, training and managing staff, and overseeing all front-of-house restaurant operations to provide a seamless dining experience for customers. The ideal candidate will have strong customer service, communication, and leadership skills to motivate their team and resolve any issues that may arise.
Rajendra Singh Chundawat has over 10 years of experience in hospitality roles including as an Executive Butler at Burj Al Arab Dubai and in Butler and front office roles at Taj Lake Palace Udaipur. He holds a Bachelor's Degree in Hotel Management and has experience in food and beverage service, front office operations, and butler service across several hotels in India and Dubai. His resume outlines his responsibilities and achievements in roles with increasing responsibility.
This resume summarizes the skills and experience of a real estate professional. In 3 sentences:
The professional has over 5 years of experience in real estate consulting and sales roles in the UAE and Morocco. Their skills include communicating with clients from diverse backgrounds, using industry software, and managing property transactions from initial consultations through closing. They currently work as a property consultant in Abu Dhabi, where their responsibilities involve assisting clients, conducting open houses, and preparing legal documents.
Mohamed Ismail is a highly motivated sales professional with over 14 years of experience in diamond jewelry. He has held roles such as Store Manager, Showroom Manager, and Operations Manager. Ismail has skills in design, production, quality control, sourcing, negotiation, training, and inventory management. He is proficient in English, Hindi, Urdu, Tamil, Malayalam, Kannada, and reads/writes Arabic.
2. PERSONAL DETAILS
• Gender : Male
• Date of Birth : 3rd
June 1989
• Nationality : Sri Lankan
• Address : No. 71B, 01st
Lane, Medawelikada Road Rajagiriya. Sri Lanka
• E-mail : lakindu89@yahoo.com
• Contact No : 0094 – 778735167/ 0094 - 112885077
PROFILE
A bright, talented and hard working individual with a cheerful, friendly personality and the
ability to work as part of a team. Possessing excellent communication & hospitality skills and a
proven ability to ensure that all customer expectations are met during the working experience
and providing amazing hospitality to guests.
CAREER OBJECTIVE
To Become a General Manager in a world chain hotel.
PRESENT POSITION
Assistant Guest Service Manager at the Cinnamon Grand Colombo (Sri Lanka)
WORKING EXPERIENCE
Cinnamon Grand Colombo
A place where senses are delighted and desires indulged. A place of colours, sounds and
unexpected pleasures. A place where the guest can pick the pace and choose the mood. If a guest
are looking to explore the city or escape it, consider a stay at one of the Colombo hotels such as
Cinnamon Grand Colombo that creates perfect haven for them. Cinnamon Grand is in the heart
of Colombo's business, shopping and entertainment centre, just 35 kms from the airport.
Senior Executive Management Trainee (October 2013 – March 2014)
Duties and Responsibilities
I have worked in various departments of the hotel to learn about the daily operations of each
department where I have covered all the departments within the hotel. And I have experience in
all aspects of managing the hospitality business, including the knowledge of seasonal traffic,
competition, marketing, sales and budgeting. I have gained experience in the company policies,
preparation and submission of status reports, customer feedback analysis and based upon these
analysis suggestions were often submitted to the relevant managers who will forward them to the
appropriate departments.
3. Victory Service Club
The Victory Services Club (VSC) is a prestigious one hundred year old Private Members Club
for retired and serving members of the Armed Forces, with over 190 bedrooms, restaurant, bars
and hospitality and extensive conference and banqueting facilities and accredited to the European
Standard for Service & Business excellence, Hospitality Assured, and has been voted Services
Club of the Year on two occasions, located at Marble Arch, in the very heart of London’s West
End
Night Manager (June 2013 – August 2013)
Duties and Responsibilities
• Delivering excellent customer service and maintain a high standard of customer
management, at all times
• Fulfilling all reasonable requests from guests and to ensure their comforts, satisfaction and
safety
• Ensuring that the club is operated safely, at all times
• Undertaking overnight responsibility for reception, checking guests in and out, taking
reservations and dealing with all telephone enquiries
• Maintaining knowledge of all promotions and club pricing, to provide information to
guests, on request
• Being responsible for evacuation, in cases of emergency, acting as first point of contact for
guests and the emergency services; be accountable for guests’ safety and comfort
• Completing security checks at hourly intervals throughout the night
• Handling customer complaints in an effective manner
• Completing duty manager’s log book and maintain accurate records of all fire safety checks
carried out during the shift
• Adhering to company policy for reporting accidents and incidents
• Maintaining personal knowledge by completing in-house training, attending courses and
completing workbooks
• Adhering to all company policies and procedures and licensing laws
• Getting involved and contributing at team meetings
• Carrying out the night auditing
Reception Supervisor (July 2012 – June 2013)
Duties and Responsibilities
• Maintaining of guest information
4. • Maintaining of information about local event
• Compiling occupancy statistics
• Supervising group bookings
• Assisting with serious complaints
• Cash handing and banking procedure
• Dealing with irregular payments
• Instructing staff in credit policies and facilities
• Instructing staff in cash security procedures
• Carrying out debtor control
• Supervising the cashiering system
• Conducting on the job training in accordance with the departmental standards and
procedures and maintains a record of progress for each staff member
• Ensuring the new staff attendance in Corporate Orientation within first month of hire
• Coaching, counseling and disciplining staff in breach of the club policies and departmental
procedures, providing constructive feedback to enhance performance
• Recycling where-ever possible and enforces cost saving measures to staff
• Be aware of duty of care and adherence to occupational, health and safety legislation,
policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate
equipment safely and sensibly
• Initiating actions to correct a hazardous situation and notify supervisors of potential
dangers
Carlton Club
The Carlton Club was founded in 1832 and continues today in a beautiful Georgian clubhouse in
the exclusive St James's area of London which serves as the official club house for the members
of the Conservative party
Cellar-men & The Restaurant Wine Waiter (July 2011 – July 2012)
Duties and Responsibilities
Cellar-men
• Looking after the wine cellar and the beverage side of the organization
• In charge of the beverage & wine purchasing
• Updating the wine list and the beverage menu for the bars and for the restaurants
• Updating the wine prices and the beverage prices in the system
• Do the beverage requisition for the bars and for the restaurants
5. • Attending for the wine committee to discuss about the new wines and give
recommendation to improve the beverage side of the club
• Attending for wine tasting to choose new wines for the club
The Restaurant Wine Waiter
• Recommending wines to guests that are suitable for the food they have ordered, the
occasion and their budget
• To ensure the wine is served at the correct temperature, in the correct glasses and with
suitable ceremony (some wines have to be decanted)
• In charge of selling and serving liqueurs, brandies and other after-dinner drinks
• Liaising closely with other restaurant staff, to ensure on hand to take drink orders and serve
guests at the appropriate times
• Briefing restaurant colleagues on the wine list, to ensure due promotions of particular
wines among customers
• Passing wine checks to the restaurant cashier un timely manner to prepare customer bills
without delay
• Being responsible for the supervision of the restaurant in the absence of the permanent
Supervisor
Part Time Worker (Banqueting wine waiter/Receptionist) (May 2010 – July 2011)
Duties and Responsibilities
Banqueting Wine Waiter
• Supervising small functions
• Serving wines for the customers
• Briefing the food waiters about the function
• Training new casual staff who comes to work in the banqueting
• Cash handing and banking procedure
• Supervising the staff to setup the function room
Receptionist
• Delivering excellent customer service, at all times
• Assist in keeping the club reception area clean and tidy, at all times
• Dealing with all enquiries in a professional and courteous manner, in person, on the
telephone or via e-mail
• Administering all reservations, cancellations and no-shows, in line with the club policy
6. • Keeping up to date with current promotions and the club pricing, to provide information to
guests, on request, while maximizing bedroom sales opportunities
• Fulfilling all reasonable requests from guests to ensure their comfort, satisfaction and
safety
• Conducting regular security checks throughout the day and report any security issues to
line manager
• Reporting any maintenance issues immediately to line manager, including all furniture,
fittings and equipment
• Providing reports, as required, for housekeepers and management
• Being responsible for evacuation, in cases of emergency, acting as first point of contact
for guests and the emergency services
• Maintaining personal knowledge by completing in-house training and workbooks
• Adhering to all company policies and procedures and licensing laws
• Getting involved and contribute at team meetings
• Carrying out instructions given by the management team
The Goring Hotel
The Goring is the London’s quintessentially English hotel (Five Star Hotel) located in
London Victoria.
Internship Trainee (Night Porter / Food and Beverage Assistant) (May 2009 – May 2010)
Duties and Responsibilities
Night Porter
• Guest’s needs are anticipated and requests are followed up
• Building relationships with guests to ensuring their return to The Goring Hotel
• Maintaining good communications with all departments throughout the hotel
• Ensuring all regular and VIP guests are known and cared for accordingly
• Handling, following up and communicating any comments or complaints and passing on
to relevant HODs or Managers if unable to handle
• Being familiar with and promoting hotel facilities and attractions to assist guests with any
requests including not limited to information, making bookings, directions
• Ensuring the well founded understanding of all Hotel regulations
• Performing any related security duties as required overnight
• Completing all incident reports and distribute to relevant departments
• Record any unusual occurrences or problems arising to the Duty Manager and take
appropriate action
7. • Communicating, working with and building a good working relationship with Front Office
day team to ensure a consistent level of service is offered throughout the hotel 24 hours a
day
• As a team, ensuring that guest areas and offices are clean and tidy at all times
• In conjunction with the Head Housekeeper, clean public area carpets on a fortnightly
basis, with additional cleaning as and when required
• Ensuring that wake up calls is made promptly
• Ordering and delivering newspapers
• Taking room service orders, prepare the food and drinks and deliver to guests
• Providing service in the Bar after the late shift team members have finished their shift
Food and Beverage Assistant
• Providing efficient, prompt, trouble free and courteous service by bussing, serving and
setting tables
• Accurate recordings, pre-checks and picks up all food and beverage orders
• Serving guests promptly and courteously
• Setting tables as needed prior to guest arrival
• Ensuring that the working area and station are stocked with “mise-en-place” and kept
clean and tidy at all times
• Ensuring the smooth operations of the assigned station at all times
• Maintaining a thorough working knowledge of food and beverage menus, to advise
guests on selection and promoting additional sales accordingly
• Promoting additional sales by taking opportunities to up-sell, in a professional and
courteous manner
• Fair knowledge on all equipments relating to the Restaurant
• Making clear orders to kitchen production and bar regarding beverages, registers orders
according to hotel procedures
• Conferring with the Restaurant Supervisor concerning set-ups and last minute changes
• Checking the restaurant reservations list frequently during the shift
Carlton Club
Part Time Worker (Banqueting wine waiter) (July 2011 – July 2012)
During the first spell at the Carlton Club, I worked as a part time wine waiter in the banqueting
department for a period of one year.
8. Shangri-La's Rasa Sentosa Resort
Shangri-La's Rasa Sentosa Resort is Singapore's only beachfront five star hotel located in
the western tip of Sentosa.
Internship Trainee (Bar Assistant / Restaurant Food Waiter/ Room Service Waiter)
(March 2007 – December 2008)
Duties and Responsibilities
Bar Assistant (Pool Bar and The Lounge Bar)
• Operating the till and taking cash
• Serving customers from behind the bar, offering advice on drinks
• Responsible for keeping the bar clean and tidy, collecting empty plates & glasses
• Mixing cocktails for customers
• Preparing the bar for service, restocking wines and spirits
• Providing a professional, friendly and courteous service to all customers
• Taking food orders from customers in the seated restaurant area
• Delivering food and also drinks to customers at tables. Occasionally working at
weddings, private parties & conferences
• Dealing with guest complaints in a friendly and efficient manner
• Ensuring all cash, charge, float and till procedures are carried out in accordance with
company policy
Restaurant Food Waiter
• Suggesting food and beverages ~ to be well versed with the menu, method of preparation
and accompaniments
• Cleaning and polishing Glassware, China ware, hollowware and flatware
• Maintaining cleanliness and mise-en-place level at working station and service pantry for
smooth operation
• Replenishing supply of linen and other Operating equipment
• Obtaining requested items from the storeroom
• Keeping general appearance and maintenance of Restaurant working areas
• Following correct sequence of service outlined in the Standard Operating Manual
9. • Setting up tables in accordance with Restaurant policy
• Cleaning and removing dishes from the table after service is completed
• Transporting soiled dishes from dining room to kitchen and depositing them in proper
places at the Steward area
• Cleaning all spillage during mealtime and at closing
Room Service Waiter
• Carrying out food, silverware, or linen on trays or use carts to carry trays
• Placing food servings on plates or trays according to orders or instructions
• Cleaning or sterilizing dishes, kitchen utensils, equipment, or facilities
• Examining trays to ensure that they contain required items
• Loading trays with accessories such as eating utensils, napkins, or condiments
• Preparing food items, such as sandwiches, salads, soups, or beverages
• Removing trays and stack dishes for return to kitchen after meals are finished
• Stock servicing stations with items such as ice, napkins, or straws
• Monitoring food distribution and ensuring that meals are delivered to the correct
recipients and guidelines; such as those for special diets are followed
• Taking food orders and relaying orders to kitchens or serving counters
• Determining where the guest would like to eat their meals and help them get situated
• Monitoring food preparation or serving techniques to ensure that proper procedures are
followed
• Recording amounts and types of special food items served to customers
• Carrying out total checks, present them to customers, and accept payment for services
I was responsible for supervising the pool bar, in the absence of the Permanent Bar Manager at
the Pool Bar.
Certificates I have received during the work experience attachment.
Shangri-La Care program – A commitment to customer service in the Shangri-la way
Shangri-la Care III program – Recover to gain loyalty
Shangri-la Care IV program – Taking ownership.
MANAGERIAL & PERSONAL SKILLS
• Good knowledge of the hotel, hospitality, leisure and service sector
• Able to resolve guest disputes tactfully
• Dealing calmly and professionally with challenging situations
• Able to identify, understand and give priority to urgent issues
• Good customer facing experience
10. • Working long hours, under pressure and to tight deadlines
• Good influencing & communication skills
• Quickly picking up new skills & knowledge
ACADEMIC QUALIFICATION
S/N Name of School/
College/University
Qualification Year
Obtained
1 University of Derby, United
Kingdom
Bachelor of Arts (Honours) in
Hospitality Management, Second
Class Honours (2nd
Div)
2011
2 London Hotel School,
London, United Kingdom
Higher National Diploma in
International Hospitality
Management
2010
3 Nanyang Institute of
Management, Singapore
Diploma in Tourism & Hospitality
Management
2007
4 British College of Applied
Studies, Sri Lanka
1st
part of Diploma in Tourism &
Hospitality Management
2006
5 British College of Applied
Studies, Sri Lanka
Management Entrance Course-
(Foundation Program for Advance
Management studies)
2006
6 Ananda College, Colombo 10,
Sri Lanka
G.C.E Ordinary Level
Examination
2005
PROFESSIONAL TRAININGS/COURSES
• Wine & Spirit Education Trust Level 1 Award in Wines
• Fire Warden Training Course
RELEVANT SKILLS
• Computer Skills
Fidelio Accommodation Systems - 2007
Amadeus Airfare Ticketing - 2007
International Computer Driving License Holder – 2006
E-Citizen Certificate Holder – 2006
AWARDS / ACHIEVEMENTS
11. • Employee of the Month of May 2013 at The Victory Services Club – London
• Below Stairs at Carlton Club in 2012
• Sports
Cricket
• Represent Ananda College in Under 13 Division 1 Cricket Tournament
organized by the Sri Lanka Cricket Association in 2002, the team became
the all island under 13 cricket champions.
• Represented under 13 Western Province cricket team (Sri Lanka) (2002).
Squash
• Represented Ananda College, Colombo, Squash Team at the Junior
Nationals (2004)
• College Junior Prefect
REFERENCES
Jonathan Orr-Ewing (Secretary)
The Carlton Club
69, St. James’s Street
London
Greater London
SW1A 1PJ
Tele:00442074931164
E-mail – clubsecretary@carltonclub.co.uk
Mark Field (Operation Manager)
Victory Services Club
63-79, Seymour Street
London.
W2 2HF
Tele: 00442076168300
Email- fieldm@vsc.co.uk