This document contains a resume for Vasil Matarov. It includes his contact information, personal details, language skills, objective, key skills, work history as a bar supervisor, senior bartender, head bartender, and bartender in Oman and Bulgaria. His responsibilities in each role involved ensuring quality beverage service, monitoring supplies, cash handling procedures, training staff, and maintaining good customer relations. He is seeking a responsible position that allows professional growth using his administrative, customer service, and beverage service experience.
An outgoing personality
Communication skills
The ability to work well in a team
Tact and diplomacy for dealing with difficult situations
Numeracy
Physical fitness and stamina
A good memory
Reliability
Responsibility
Calmness under pressure
Flexibility
A smart appearance
An outgoing personality
Communication skills
The ability to work well in a team
Tact and diplomacy for dealing with difficult situations
Numeracy
Physical fitness and stamina
A good memory
Reliability
Responsibility
Calmness under pressure
Flexibility
A smart appearance
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I am a Highly motivated Tunisian F&B Outlets & Operations Manager, Catering Manager, Executive Supervisor, Customer service specialist with more than 20 years of experience in the field, Eager to demonstrate the necessary
attitude to achieve an employer's goals. Cited by past employers for good-natured, cooperative approach, ( Experience in Middle East / Europe / Africa)
willingness to work hard and strengths in contributing to the effectiveness of multi-disciplinary teams
1. Vasil Matarov
Address: Al Jabal Akhdar-Oman
Telephone:
Mobile: +968 94962494
Email: vasilmatarov1@gmail.com
Date of Birth: 15th
Feb 1979 (Age 37Yrs)
Nationality: Bulgarian
Passport: Bulgarian
Marital Status: Single
Language Skills: Fluent
Visas: Oman Resident Visa; Valid till 2018
Skype ID:
Profile
To work at a responsible and challenging position with an opportunity for professional advancement
and growth utilizing my abilities to support and enhance company's goal and objectives.
Key Skills
• Possess administrative skill to handle General Administration
• Customer Focused
• Problem Solving
• Health Safety
• Experienced in serving beverages in bars and hotels
• Creative Thinker
• Excellent Communicator-written, verbal
Career History
Bar Supervisor
Pre-Opening Team
Anantara Al Jabal Akhdar Resort & Spa, Nizwa, Oman http://jabal-akhdar.anantara.com/
June 2015- Present Day
A 5 star resort, a rare jewel in the rocky contours of the Saiq Plateau on Oman’s fabled Green
Mountain, our unique retreat perches 2,000 meters above sea level on the curving rim of a great
canyon. Elevated in both location and authentic luxury. The highest five star resort in the Middle East
and amongst the highest in the world.
Responsibilities:
• Assist Outlet Manager and Beverage Manager to maintain the budgeted beverage cost of sales
maximize sales and profit by providing excellent value and service and utilizing suggestive and
up-selling techniques.
• Ensure that care is taken in the handling of all operating equipment so as to minimize
breakage/damage.
• Ensure all bills are checked for accuracy prior to presentation.
• Adhere to all Jumeirah International cashiering and cash handling procedures at all times.
• Responsible for the overall quality of served beverages
• Encourage continual development of the cocktails we offer in the bar.
• Developing colleagues via on job training, plus conducting training sessions.
• Mix Drinks with other bar colleagues, not limited to own outlet only
2. Senior Bartender
Hilton Doha http://www.hiltonworldwide.com/
Jan2015-
Responsibilities:
• Answer guest questions or concerns regarding the origin, vintage, and style of various liquor
• Check quality and quantity of all stock and supplies.
• Requisition all supplies.
• Perform bottle-for-bottle liquor restock.
• Communicate last call at designated closing time.
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off
receipts, and secure bank. Obtain change required for expected business level, and keeping bank
secure at all times.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a
team.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and
motivating and coaching employees; and serve as a role model.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of
proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address
guests' service needs, and thank guests with genuine appreciation.
• Ensure adherence to quality expectations and standards
Head Bartender, Bartender, Bar Waiter
Hotel Barcelo Sunny Beach
May 2014-Sep 2015
Responsibilities:
• To prepare and serve beverage orders according to recipes and service standards.
• To be fully knowledgeable about all bar products and cocktail recipes.
• To be able to up sell each time with each customer.
• To provide high standard of quality and efficient / friendly service.
• To prepare mise en place and perform side duties.
• To collect all general requisitions and food and beverage requisitions.
• To strictly adhere to opening and closing procedures established for the outlet and check
beverage stock.
• To have a thorough understanding and knowledge of all beverage items and prepare garnishes
for each cocktail accordingly
• To ensure that the bar counter and surrounding area is kept clean and organized at all times.
• To monitor operating supplies and reduce spoilage and wastage.
• To handle guest enquiries in a courteous and efficient manner.
• To establish a rapport with guests maintaining good customer relationship.
• To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly
adhered to.
• To ensure proper presentation display of premium liquors on every shelves with proper defined
quantities are followed
• To have ready garnishes for all cocktails upon opening of the bar
• To coach and train new recruits through on the job training.
3. • To perform any assigned duties in the Banqueting Department or others.
• To assist in the training of the employees ensuring that they have the necessary skills to
perform their duties with the maximum efficiency.
• To assist in carrying out monthly, quarterly, bi yearly, yearly inventory of operating equipment’s.
Head Bartender
Club JJ Murphis -Sofia
Sep 2010 – April 2014
Responsibilities:
• To ensure that the outlet is managed efficiently according to the established concept statements.
• To ensure that all operating standards are adhered to in order to achieve the level of service
established in the Departmental Operations Manual.
• To assign responsibilities to subordinates and to check their performance periodically.
• To be on the floor at all times.
• To assist in the operations during busy periods.
• To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and
that the outlet is adequately equipped.
• To assist in conducting monthly inventory checks on all operating equipment and supplies.
• To assist in controlling the requisitioning, storage and careful use of all operating equipment and
supplies
• To attend Daily Operations Meeting in the absence of the Outlet Manager or Assistant Outlet
Manager
• To attend all meetings as required by Executive Management.
• To ensure that the outlet is kept clean and organized, both at the front as well as the back of house.
• To liaise and organize with Housekeeping and Stewarding Departments that the established
cleaning schedules are strictly adhered to.
• To conduct daily pre shift briefings to employees on preparation, service and menu.
• To liaise with the Kitchen and Beverage department on daily operation and quality.
• To handle all guest complaints, requests and enquiries on food, beverage and service.
• To establish a rapport with guests maintaining good customer relationship.
• To ensure that the outlet cashiering procedures are strictly adhered to.
EDUCATION
Hobbies
• Basketball
• Servicing Windows system
• Football
• Swimming
References
To be furnished upon request