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Radiology Departments
Management
RAD 413
Health System and Review of
Hospital and Radiology
Organization
Objectives
• Main objectives
1. Describe how the medical imaging department fits
into the hospital world.
2. Explain and discuss the basic functions of
management.
3. Describe and discuss the skills of an effective
administrator.
4. Describe the components of health care environment
and discuss their impact on manger's job.
• Cont.
1. Demonstrate an understanding of the principles of
human resources management.
2. Compare the components and methods of developing
and managing a departmental budget.
3. Demonstrate an understanding of the principles of
operations management at a medical imaging
department.
4. Discuss the essential aspects of quality assurance
program in medical imaging department.
Course Contents
• Introduction
Review of health care delivery systems
Review of hospital organization
Review of radiology organization
• Principles of Administration
Kind of mangers
Basic functions (planning, organizing, leading, and
controlling
Managerial skills
Environment and Mangers
Course Contents
• Human Resources Management
Strategic recruitment
Employee relations
Laws and regulations
Departmental Budget
Operational budget
Course Contents
Operations Management
Department operation overview
Exam room determination
Workflow/ Staffing/Teamwork
Policies and procedures
Information management
Course Contents
Quality Management
Definitions
Concepts and principles
Benefits (patient, department)
Collection and analysis of quality assurance data
Quality assurance program in Medical Imaging Department
Assessment tools
Course
No.
Course Title Continues Assessment
Final Examination
RAD 413
Radiology Departments
Management
Assignment
Periodic
Examination
Attendance
30% 70%
Lecture Objectives
• Definition of management , and manger
• Definition of hospital organization
• Identify radiology department
• Understand the health system
• Describe A health care system
• Identify the components of A health care system
• Differentiate between the types of health care and health
care prevention
• Identify the challenges facing the current sudan health
system
• Know the future changes in the sudan health system
strategy
What is Management?
Management:
The planning, organizing, leading and controlling of human
and other resources to achieve organizational goals
efficiently and effectively.
Definition of Managers
Manager
Someone who coordinates and oversees the work of other
people so that organizational goals can be accomplished.
Introduction to Health Care system
• Hospital organization
Hospitals are the central part of one of nation's largest industries,
the health care industry, offering abroad range of services
increasing expensive personnel, equipment and technology.
As the citizens are the central of the city the patients are the
central of the hospital.
14
Mission Statement or Charter
Is the driving and guiding force that outlines the organization's
reason for existence and defines what should be done and how.
It is summarizes the hospital intent to provide services in terms of
the intended recipients of service, the type of care or services and
level of quality and cost expected.
What are the organizational chart of hospital:
It is the chart demonstrates how employees carry out the
function within the institution in organized and logical
manner.
16
The board of director or governing board which
authorized by law to operate a hospital, the board
employs a chief executive officer (CEO) or president and
defines how the operation is maintained and conduct.
Who is organization interact with the medical staff to
ensure coordination and quality of patient care services.
17
1. The medical staff is physicians, dentists, podiatrists and other
individuals licensed by the state, who are permitted by law and
who have been authorized by the governing body to provide
patient care services within the facility.
2. The radiology or medical imaging department plays an
important role in the patient care.
3. The quality of care provided to the patient by radiology is
directly related to the quality of coordination and cooperation
that exists between all department.
18
4. Human resources (HR) department Is responsible for the
recruitment, retention and compensation of all employees
who work in the hospital.
5. Business officer handle the finance function of the hospital
example. Including billing, insurance, paying equipment
and supplies, and maintaining strict accounting practices.
19
Organizational Transition in the 1990s
In early 1990s have caused vast changes in healthcare
organization, there are two factors forcing to reorganization
structures :
• Economic hardships
• Total quality management.
20
Organizational Structure
An organizational structure is a system that outlines how
certain activities are directed in order to achieve the
goals of an organization.
Types of organizational structures:
1. Vertical
2. Horizontal
Vertical Structures
Vertical structures have clearly defined roles with specific
responsibilities for each person, reducing the level of
employee autonomy.
Vertical Structures
Radiology Vertical Structures
Horizontal Structures
Horizontal structures have less structure, often providing
employees with equal opportunities.
Horizontal Structures
Radiology Horizontal Structures
Matrix Organization
A matrix organization is a company structure where
teams report to multiple leaders. The matrix design
keeps open communication between teams and can help
companies create more innovative products and services.
The matrix structure picture in fig below has been useful
in some hospital, as well as other industries, attempting
to mange strategically the products and service that cross
department boundaries.
29
30
Radiology Organization
• Similar to the organization of hospital.
• The formal structure radiology department is subset of
large organization.
• The has the same focus on hospital mission to service
patient.
31
Administrative Director
• Administrative Director or "administrator" means the person
designated by the governing body of an agency who is
responsible for the management and administration of the
agency.
• A director of administration oversees the organizational
aspects of a business or organization, giving them authority
over the organization's administration managers, who are
responsible for the administrative functions within individual
departments.
Administrative Director of Radiology
• Radiology administrators plan, direct, and coordinate
administrative activities for imaging departments in a variety
of settings, including hospitals, medical centers, imaging
centers, and multi-specialty physician offices or clinics
Administrative Director of Radiology
• The organization of the rad. dep. begins with (ADR)
• He is reporting to the senior hospital admin.
• He has direct responsibility for operation and organization ,
which include; staffing, planning, educating, supervising,
coordinating, communicating, maintaining safety and
minimizing hazards in workplace.
34
Many changes facing the health care industry of the 1990s have
brought new specifically into the radiology new challenges and
skills and responsibilities, including the following:
– Managing limited resources
– Leading
– Coaching
– Managing and directing change
35
– Analyzing opportunities
– Developing market plans
– Analyzing administrative data
– Negotiating and managing contracts for purchase of equipment and
supplies and maintaining equipment.
– Justifying budgets
36
– Recognizing and managing legal risks.
– Managing customer relations.
– Specifying and managing information system and picture archiving and
commendation system(pacs)
– Understanding organizational politics
37
Thank you
References & Teaching Materials
1. Umiker W.: Management Skills for New Health Care Supervisor,
Jones and Bartlett Publishers; ISBN-lO: 0763736228.
2. Stevens A.: Quality Management for Radiographic Imaging,
McGraw- HilVAppleton & Lange; ISBN-lO: 0838582494.
3. Lawrence K., Eutsey D. E.: Radiology Administration: Forms,
Checklists & Guidelines, Aspen Publishers; ISBN-lO: 0834205467.

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L1-Radiology Departments Management.ppsx

  • 2. Health System and Review of Hospital and Radiology Organization
  • 3. Objectives • Main objectives 1. Describe how the medical imaging department fits into the hospital world. 2. Explain and discuss the basic functions of management. 3. Describe and discuss the skills of an effective administrator. 4. Describe the components of health care environment and discuss their impact on manger's job.
  • 4. • Cont. 1. Demonstrate an understanding of the principles of human resources management. 2. Compare the components and methods of developing and managing a departmental budget. 3. Demonstrate an understanding of the principles of operations management at a medical imaging department. 4. Discuss the essential aspects of quality assurance program in medical imaging department.
  • 5. Course Contents • Introduction Review of health care delivery systems Review of hospital organization Review of radiology organization • Principles of Administration Kind of mangers Basic functions (planning, organizing, leading, and controlling Managerial skills Environment and Mangers
  • 6. Course Contents • Human Resources Management Strategic recruitment Employee relations Laws and regulations Departmental Budget Operational budget
  • 7. Course Contents Operations Management Department operation overview Exam room determination Workflow/ Staffing/Teamwork Policies and procedures Information management
  • 8. Course Contents Quality Management Definitions Concepts and principles Benefits (patient, department) Collection and analysis of quality assurance data Quality assurance program in Medical Imaging Department
  • 9. Assessment tools Course No. Course Title Continues Assessment Final Examination RAD 413 Radiology Departments Management Assignment Periodic Examination Attendance 30% 70%
  • 10. Lecture Objectives • Definition of management , and manger • Definition of hospital organization • Identify radiology department • Understand the health system • Describe A health care system • Identify the components of A health care system
  • 11. • Differentiate between the types of health care and health care prevention • Identify the challenges facing the current sudan health system • Know the future changes in the sudan health system strategy
  • 12. What is Management? Management: The planning, organizing, leading and controlling of human and other resources to achieve organizational goals efficiently and effectively.
  • 13. Definition of Managers Manager Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.
  • 14. Introduction to Health Care system • Hospital organization Hospitals are the central part of one of nation's largest industries, the health care industry, offering abroad range of services increasing expensive personnel, equipment and technology. As the citizens are the central of the city the patients are the central of the hospital. 14
  • 15. Mission Statement or Charter Is the driving and guiding force that outlines the organization's reason for existence and defines what should be done and how. It is summarizes the hospital intent to provide services in terms of the intended recipients of service, the type of care or services and level of quality and cost expected.
  • 16. What are the organizational chart of hospital: It is the chart demonstrates how employees carry out the function within the institution in organized and logical manner. 16
  • 17. The board of director or governing board which authorized by law to operate a hospital, the board employs a chief executive officer (CEO) or president and defines how the operation is maintained and conduct. Who is organization interact with the medical staff to ensure coordination and quality of patient care services. 17
  • 18. 1. The medical staff is physicians, dentists, podiatrists and other individuals licensed by the state, who are permitted by law and who have been authorized by the governing body to provide patient care services within the facility. 2. The radiology or medical imaging department plays an important role in the patient care. 3. The quality of care provided to the patient by radiology is directly related to the quality of coordination and cooperation that exists between all department. 18
  • 19. 4. Human resources (HR) department Is responsible for the recruitment, retention and compensation of all employees who work in the hospital. 5. Business officer handle the finance function of the hospital example. Including billing, insurance, paying equipment and supplies, and maintaining strict accounting practices. 19
  • 20. Organizational Transition in the 1990s In early 1990s have caused vast changes in healthcare organization, there are two factors forcing to reorganization structures : • Economic hardships • Total quality management. 20
  • 21. Organizational Structure An organizational structure is a system that outlines how certain activities are directed in order to achieve the goals of an organization. Types of organizational structures: 1. Vertical 2. Horizontal
  • 22. Vertical Structures Vertical structures have clearly defined roles with specific responsibilities for each person, reducing the level of employee autonomy.
  • 25. Horizontal Structures Horizontal structures have less structure, often providing employees with equal opportunities.
  • 28. Matrix Organization A matrix organization is a company structure where teams report to multiple leaders. The matrix design keeps open communication between teams and can help companies create more innovative products and services.
  • 29. The matrix structure picture in fig below has been useful in some hospital, as well as other industries, attempting to mange strategically the products and service that cross department boundaries. 29
  • 30. 30
  • 31. Radiology Organization • Similar to the organization of hospital. • The formal structure radiology department is subset of large organization. • The has the same focus on hospital mission to service patient. 31
  • 32. Administrative Director • Administrative Director or "administrator" means the person designated by the governing body of an agency who is responsible for the management and administration of the agency. • A director of administration oversees the organizational aspects of a business or organization, giving them authority over the organization's administration managers, who are responsible for the administrative functions within individual departments.
  • 33. Administrative Director of Radiology • Radiology administrators plan, direct, and coordinate administrative activities for imaging departments in a variety of settings, including hospitals, medical centers, imaging centers, and multi-specialty physician offices or clinics
  • 34. Administrative Director of Radiology • The organization of the rad. dep. begins with (ADR) • He is reporting to the senior hospital admin. • He has direct responsibility for operation and organization , which include; staffing, planning, educating, supervising, coordinating, communicating, maintaining safety and minimizing hazards in workplace. 34
  • 35. Many changes facing the health care industry of the 1990s have brought new specifically into the radiology new challenges and skills and responsibilities, including the following: – Managing limited resources – Leading – Coaching – Managing and directing change 35
  • 36. – Analyzing opportunities – Developing market plans – Analyzing administrative data – Negotiating and managing contracts for purchase of equipment and supplies and maintaining equipment. – Justifying budgets 36
  • 37. – Recognizing and managing legal risks. – Managing customer relations. – Specifying and managing information system and picture archiving and commendation system(pacs) – Understanding organizational politics 37
  • 39. References & Teaching Materials 1. Umiker W.: Management Skills for New Health Care Supervisor, Jones and Bartlett Publishers; ISBN-lO: 0763736228. 2. Stevens A.: Quality Management for Radiographic Imaging, McGraw- HilVAppleton & Lange; ISBN-lO: 0838582494. 3. Lawrence K., Eutsey D. E.: Radiology Administration: Forms, Checklists & Guidelines, Aspen Publishers; ISBN-lO: 0834205467.

Editor's Notes

  1. Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. إدارة العمليات هي مجال إدارة يهتم بتصميم ومراقبة عملية الإنتاج وإعادة تصميم العمليات التجارية في إنتاج السلع أو الخدمات. "Quality Assurance Program" means an organized entity designed to provide quality assurance for Radiology facility. "Quality Control Techniques" are those techniques used in the monitoring, testing, and maintenance of the components of radiology equipment.
  2. Human resources is the set of people who make up the workforce of an organization, business sector, industry, or economy.  Function of HR In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle