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FINDING YOUR INNER
HATCHET MAN
7 WAYS GREAT ENTREPRENEURS FIRE EMPLOYEES
Eric Tachibana
Professional Services,
Area Practice Manager
for Asia
QUICK SCOPE CHECK
FIRING CIRCUMSTANCE COVERED TODAY?
Performance Gaps YES
Contractual Breaches NO
Retrenchment NO
GUIDING PRINCIPLE OF FIRING
Everyone is a star in some role
As a manager, your responsibility
is to help them in their search for
that role
KICK-OFF QUESTION
What is the first step in firing
well?
01SOURCE WELL
01 SOURCE WELL
• What will they be doing in their role?
• How will success be measured
• What skills will they need in order to
succeed? What do they need coming in, and
what can be trained
• What personal qualities will help them excel?
• Make objectives SMART
• Select the right interviewers and pre-brief
them
02INVEST IN EVALUATION
02INVEST IN EVALUATION
• Be regular
• Be honest, explicit, fair, and listen
• Stay positive and future focused
• Document
Suggestion: I do mine quarterly
03INVEST IN DEVELOPMENT
03INVEST IN DEVELOPMENT
CATEGORY OF WORKER
STARS
POTENTIALS
WORK HORSES
UNDER ACHIEVERS
03INVEST IN DEVELOPMENT
CATEGORY OF
WORKER
% OF YOUR TEAM
IN THIS CATEGORY
STARS 10%
POTENTIALS 30%
WORK HORSES 50%
UNDER ACHIEVERS 10%
03INVEST IN DEVELOPMENT
CATEGORY OF
WORKER
% OF YOUR TEAM
IN THIS CATEGORY
YOUR
BUDGET
STARS 10% 50%
POTENTIALS 30% 30%
WORK HORSES 50% 20%
UNDER ACHIEVERS 10% 0%
03INVEST IN DEVELOPMENT
CATEGORY OF
WORKER
% OF YOUR TEAM
IN THIS CATEGORY
YOUR
BUDGET
YOUR
TIME
STARS 10% 50% 10%
POTENTIALS 30% 30% 50%
WORK HORSES 50% 20% 20%
UNDER ACHIEVERS 10% 0% 20%
Suggestion: I prune annually
CHECKPOINT ONE!
Scribble down one thing you can do
differently from tomorrow onwards
based on the first 3 rules
1. Source Well
2. Invest in Evaluation
3. Invest in Development
04PREPARE BEFORE YOU
SWING THE AXE
04PREPARE BEFORE YOU SWING
• Know the law
• Have your script, FAQ and other materials
(like tissue paper) ready
• Know the severance package details
• Choose the right environment & day
• Ensure security protocols and know walk-out
policy
• Rehearse
05BE HONEST & EMPATHETIC
05 BE CLEAR, HONEST &
EMPATHETIC
• Let the employee have air time, but don’t
apologize or back peddle
• Let the employee compose himself/herself
• Keep to the plot. Be clear, quick & firm,
it’s not a discussion or argument
CHECKPOINT TWO!
Scribble down one thing you can do
differently from tomorrow onwards
based on the last 2 rules
4. Prepare before you swing the axe
5. Be clear, honest and empathetic
06CLEAN UP THE BLOOD
06CLEAN UP THE BLOOD
• Exit interview
• Leavers processes
• Huh? What happened?
07SETTLE THE SURVIVORS
07SETTLE THE SURVIVORS
• Respect the privacy of individuals, but
debrief the team
• De-stress the firing team. Don’t go home
and kick your dog!
Even if you know it is coming and you know
it is right, it is still traumatic for absolutely
everyone
CHECKPOINT THREE!
Scribble down one thing you can do
differently from tomorrow onwards
based on the last 2 rules
6. Clean up the blood
7. Settle the survivors
GOOD LUCK!!!!
Eric Tachibana @ Linked-in
ERICTACH@AMAZON.COM

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