@JASONLITTLE	|	LEANCHANGE.ORG
Rethinking	Transformation
JASON	LITTLE	
LEANCHANGE.ORG	
@JASONLITTLE	
#AGILENOVA
@JASONLITTLE	|	LEANCHANGE.ORG
The	Age	of	Transformation
@JASONLITTLE	|	LEANCHANGE.ORG
Watch	Out!!
@JASONLITTLE	|	LEANCHANGE.ORG
Creative	Destruction
@JASONLITTLE	|	LEANCHANGE.ORG
Avoiding	Destruction
CREATE OPERATE TRADE
http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2015.pdf
“disrupt
yourself
before
someone
else does”
“have world-
class
operations”
“purge! Get
rid of
products or
services”
@JASONLITTLE	|	LEANCHANGE.ORG
Avoiding	Destruction
CREATE OPERATE TRADE
http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2015.pdf
“disrupt
yourself
before
someone
else does”
“have world-
class
operations”
“purge! Get
rid of
products or
services”
Put Agile Here
@JASONLITTLE	|	LEANCHANGE.ORG
Avoiding	Destruction
CREATE OPERATE TRADE
http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2015.pdf
“disrupt
yourself
before
someone
else does”
“have world-
class
operations”
“purge! Get
rid of
products or
services”
Put Agile Here
@JASONLITTLE	|	LEANCHANGE.ORG
Let’s	Go	Agile!
Hire	consultant
train	everyone	on	Agile
create	rollout	plan
hit	wall
fire	consultant
hire	VP	of	Agile
go	to	step	2
@JASONLITTLE	|	LEANCHANGE.ORG
It	takes	a	while…
@JASONLITTLE	|	LEANCHANGE.ORG
And	when	it	doesn’t	work…
You	shoulda	used	
kanban	you	fool!
@JASONLITTLE	|	LEANCHANGE.ORG
How	could	you	get	there?
continuous	
change,	that	is	
feedback-driven,	
not	plan-driven
@JASONLITTLE	|	LEANCHANGE.ORG
How	could	you	get	there?
This one’s the
best though…
@JASONLITTLE	|	LEANCHANGE.ORG
oh	relax…
{this	slide	is	specifically	for	the	people	reading	it		
on	slideshare.	You	wouldn’t	have	heard	during	the	
presentation	that	I	WAS	KIDDING!}
@JASONLITTLE	|	LEANCHANGE.ORG
How	Change	Happens
Influencers Doers
Inspirers
skeptics
Protesters
Passives
@JASONLITTLE	|	LEANCHANGE.ORG
Social	Movements
Social	Ferment
Popular	
Excitement
Formalization Institutionalization
https://www.ebscohost.com/uploads/imported/thisTopic-dbTopic-1248.pdf
Herbert	Blumer	-	Movements	happen	through	the		
interactions	of	people	exchanging	their	own	versions	of	reality.
@JASONLITTLE	|	LEANCHANGE.ORG
Social	Movements
Emergence Coalescence Bureaucratization Decline
https://www.ebscohost.com/uploads/imported/thisTopic-dbTopic-1248.pdf
Modern	take	on	social	movements
@JASONLITTLE	|	LEANCHANGE.ORG
Stages	of	a	Movement
Emergence	
Dis-satisfaction	with	the	
status	quo	
little	to	no	organization	
Doers	take	action,	
Inspirers	spread	
propaganda	,	Skeptics	
and	Protesters	leave	the	
organization
Coalescence	
Small	successes,	Doers	
and	Inspirers	become	
known	as	‘agile	people’,	
teams	start	bumping	up	
against	organizational	
boundaries
Bureaucratization		
Someone	with	power	
notices,	hires	a	VP	of	
Agile	or	centralizes	Agile	
to	‘get	it	under	control’,	
centralized	processes	get	
created,	Doers	and	
Inspirers	leave	the	
organization.
@JASONLITTLE	|	LEANCHANGE.ORG
How	Movements	Die
Repression
Co-
Optation
Failure	
Success
Centralization	of	
control	goes	too	far	
Momentum	of	
successes	is	forgotten	
Change	agents	
conform	to	the	old	
values	of	the	
organization
The	desire	to	‘be	more	
Agile’	gets	in	the	way	
of	the	purpose	of	
‘going	Agile’	in	the	
first	place
A	smattering	of	Agile	
practices	make	
getting	work	done	
easier
@JASONLITTLE	|	LEANCHANGE.ORG
Rethinking	Transformation
EMERGENCE	|	COALESCENCE	|	BUREAUCRATISATION	|	DECLINE
Visit other organizations, connect Influencers and Doers, have Inspirers spread
propaganda, invite guest speakers, look for opportunities to move to Coalescence
#NoPPT, Centralized Change Team, Pilot projects, Voluntelling people to be Agile,
‘agile mindset’ beatings, en masse training
@JASONLITTLE	|	LEANCHANGE.ORG
Rethinking	Transformation
EMERGENCE	|	COALESCENCE	|	BUREAUCRATISATION	|	DECLINE
Enlist someone with clout to bash through organizational boundaries, read my book
(kidding!), support ‘un-official’ pockets of Agile
#NoPPT, Centralized Change Team, hire VP of Agile, Standardize practices, create
‘official’ Agile COP/COE etc
@JASONLITTLE	|	LEANCHANGE.ORG
Rethinking	Transformation
EMERGENCE	|	COALESCENCE	|	BUREAUCRATISATION	|	DECLINE
Reach past organizational boundaries, consider dual operating systems, reduce
emphasis on roles (this is where the infamous culture shift starts to happen)
#NoPPT, Centralized Change Team, hire VP of Agile, Standardize practices, create
‘official’ Agile COP/COE etc
seeing a
pattern here?
@JASONLITTLE	|	LEANCHANGE.ORG
Rethinking	Transformation
EMERGENCE	|	COALESCENCE	|	BUREAUCRATISATION	|	DECLINE
YOU MIGHT HAVE WON!!! CELEBRATE!!! Start the next Movement, leave the
organization
#NoPPT, Centralized Change Team, hire VP of Agile, Standardize practices, create
‘official’ Agile COP/COE etc
seeing a
pattern here?
@JASONLITTLE	|	LEANCHANGE.ORG
But	What	Can	I	Do?
Do, Don’t Tell
Do, Don’t Complain
Tell the Kind Truth
Find out what’s important to others
Be Purposefully disruptive
Build Bridges Between People who Disagree
Yes,	it	can	be	that	simple.	Remember,	you’re	in	it	for	the	long-haul.	
Your	consultant’s	urgency	is	dictated	by	their	contract.

Rethinking Transformational Change

Editor's Notes

  • #3 Society is in transformation. Technology has allowed for the destruction of entire industries, consolidation of large organizations and the shift for some organizations to attack other markets.
  • #4 we’ve all seen this…it’s sorta like the boogyman for consultants. Some estimate 75% of the S&P will disappear by 2027
  • #5 The creation of multiple digital camera companies was better for the economy than the impact the destruction of Kodak had. Joseph Schumpeter coined the term
  • #6 Richard Foster, Creative Destruction 2001
  • #7 Agile focuses on faster, better, cheaper
  • #8 whoops, forgot about those…but consider your industry, how susceptible it is to disruption, what the pace of change is etc.
  • #9 A typical pattern for moving towards agile
  • #10 you can’t know what havoc Agile will reek on your organization until you’ve lived with it for a year…
  • #11 Agile coaches argue about nonsense…
  • #12 There are 40+ change methods and countless re-inventions of PDCA…there are no new ideas, only rehashed ideas that might make more sense for some people at a particular point in time.
  • #13 Except for mine…it’s CLEARLY the best!!!
  • #15 We usually focus on hierarchy…which title or department is responsible? But some leaders suck at inspiring people. Some team level people are great at it.