Knowledge Management (KM) involves identifying, creating, distributing, and enabling the adoption of insights and experiences within an organization. KM strategies typically focus on improving performance, competitive advantage, innovation, and continuous organizational improvement. Knowledge can be tacit, embodied in individuals, or explicit, easily communicated. Key KM strategies include codifying knowledge into shared repositories, and connecting knowledge seekers with subject experts on an ad hoc basis. A Knowledge Management System provides a means to create, store, and disseminate organizational knowledge to support effective decision making and reduce redundant work.

1. Knowledge Management