2. "Knowledge Management is the discipline of enabling
individuals, teams and entire organizations to collectively and
systematically create, share and apply knowledge, to better
achieve their objectives."
The purpose of Knowledge Management is to provide the
right information to the right people at the right time to
enable informed decision making which enables service
providers to be more efficient and improve the quality of
service delivered
Knowledge Management may be viewed in terms of:—
INTRODUCTION
People Processes
Technolog
y
Culture Structure
8. CONCLUSION
Knowledge is a very huge and important asset with each individual,
especially with the big businesses as well as the small and medium
enterprises. With the strong and clearly knowledge management
system, it also help the firm to minimize the unnecessary faults as well
as make lead to the better performance. Manager is the one who have
the importance task in the company. the manager should have the
influence with the employees and staffs in the company. When doing
so, it will boost the motivation of employees in the firm to update their
knowledge and learn the new things everyday to have the better
contribution in the future.