This paper surveys the landscape of knowledge management systems (KMS). It identifies four main conceptual frameworks for KMS: encouraging serendipity for problem recognition, knowledge creation for problem solving, knowledge acquisition for codification and storage, and mentoring/training for dissemination and sharing. The research finds gaps in knowledge creation and sharing require more work. Knowledge acquisition/storage is relatively strong, allowing practitioners to access knowledge to solve storage problems. The research also maps the limited range of studies on KMS.

1. papers about “ System Analysis and Design for Knowledge Management in Organization ” By Chuchart Munkrongthum

2. Topic name, author, year Topic Name “ Knowledge Management Systems: Surveying the Landscape ” Author R. Brent Gallupe Year 2000

5. Theory and conceptual framwork The research resulted in the identification of over 15 books, over 40 articles (both academic and practitioner) and many Websites that were related to knowledge management systems. It applies to be the KM Practices Framework as following :

14. Q & A 1. What are the main conceptual ideas ? 2. What are the results of this research ?