I was employed for CubedRoot1 contracted for Redefine Properties as a Service desk technician, my responsibilities remain the same, such as setting up laptops and desktops for users and providing service desk support. The only difference is that I conduct more active directory work, be creating users, adding permissions to security groups and creating email accounts in exchange. As well as checking quarantine mails and releasing them if safe to do so using Fortimail. Entire CubeRoot1 contract to Redefine ends on the 31st of August 2016 all of us were Retrenched. Currently looking for new employment.

1. Kieran McCarthy’s Curriculum Vitae
Personal Details
Sex: Male
Birth Date: 05/07/1989
Birthplace: Johannesburg, Gauteng, South
Africa
Citizenship: South African
ID-No: 8907055011082
Driver’s License no: 40630010G64S
Physical Address: 1534 Miradelle; 170 Bellairs
Drive; North Riding; Johannesburg; Gauteng;
South Africa.
Cell: 0822026915
Email: kieran.mccarthy2011@gmail.com
Postal Address: PO Box 502 Banbury Cross
2164, Gauteng, South Africa
Career Statement: A highly motivated and hardworking individual with experience in Information
technology. I have been working as a Service Desk Technician over the years and I have new
knowledge and experience with the systems and operations within the Construction, Banking, and
Property industry. I have Diploma in Networking Management and achieving admirable grades.
While working part time, for Kentz Engineers and Constructors as a Junior IT technician as a desktop
support technician and I did the same for UPIT as well. Worked as a service desk technician at Sasfin
Bank and Redefine Properties for CubeRoot1. I have excellent computing and network skills,
thorough knowledge in all Microsoft Operating Systems, Server Operating Systems, Microsoft Office
programs, hardware, software and networking components.
WORK EXPERIENCE
Kentz Engineers 2009- 2012 Part Time and Full Time (Contract)
At Kentz Engineers and Constructors I started as Junior IT technician where I learned the
fundamental of computing from installing desktops and laptops, including their operating systems
and various installing of applications and configuring programs. Identifying computer and operating
issues and establishing a resolution for them. I also assembled and repaired desktops machines that
were broken. I acquired my hard ware skill by opening old components and investigating the internal
parts of machines. Within the construction field. I worked at the Midrand office and a short while in
Secunda on the Sasol station Kentz project within IT.
U.P Information Technologies (UPIT) 2013-2014 Part Time (Temp)
As a desktop support technician, through the ticket generating system we had each technician was
assigned a ticket to resolve IT related issues that our clients encountered. Depending on the issue,

2. we would assist them remotely or physical travel to their location to resolve the issue. I acquire
some basic networking skill when we conducted a network project at their establishments. It was a
small IT company that provided IT and networking services.
Sasfin Bank 1st July 2015 to the 31st January 2016 (Contract)
At Sasfin Bank I acquired new and essential skills as a service desk technician within the banking
industry. I worked quite often with the Heat call logging system, one we received calls from the auto
ticket generator through email. Or logging the call manually when we receive telephonic
communication from the client. I identify the issue, troubleshoot then resolve it and finally close the
call. It is vitally important to provide updates on a call still pending. If the call is for a specialized
technician or group, such as developers, or infrastructure an assignment is created for them to
resolve. Logging change requests in which IT would develop and configure IT systems and
networking configurations for business. I have acquired the knowledge on how the rudimentary
aspects of Microsoft exchange, increasing storage quotes. Microsoft Active Directory, resetting of
password and unlocking accounts. Checking security groups, user accounts and making use of
remote desktop assistance to resolve issues that occurred. When it came to desktop support, we
used a windows image deployment system to set up computer machines. I acquired further skills in
computer machine setups and software configurations.
CubedRoot1 (Redefine Properties)
1st
of February to the 31th
of August 2016.
I am currently employed for CubedRoot1 working at Redefine Properties as a Service desk
technician, my responsibilities remain the same, such as setting up laptops and desktops for users
and providing service desk support. The only difference is that I conduct more active directory work,
be creating users, adding permissions to security groups and creating email accounts in exchange. As
well as checking quarantine mails and releasing them if safe to do so using Fortimail. Entire
CubeRoot1 contract to Redefine ends on the 31st
of August 2016 all of us were Retrenched.
Currently looking for new employment.
Service desk technician
Responsibilities:
 Networking essentials
 Security; Hardware and Software Administration
 Microsoft Windows Operating Systems
 End-user support
 Service Desk technician
 Desktop Support
 Basic Microsoft Windows Server Admin

3.  Microsoft Office Administration
EDUCATION
High School Educational Institution
De La Salle Holy Cross (Matriculated in 2007) Acquired an IEB Senior Certificate
Damelin College 2009-2010 Acquired a PC engineering Higher Certificate
Varsity College Sandton 2012-2014 Acquired a Diploma in Information Technology
Network Management
Work REFERENCES
UPIT
Name: Daniel Saquet or Jeffery Kilner
Address: Unit E, Block 5 Fancourt Office Park,
Cnr Northumberland Road,
North riding, Gauteng, South Africa
Telephone: +2711 704 4731
Email: daniel@upit.co.za
jeff@upit.co.za
Website: http://www.upit.co.za/
Kentz (Pty) Ltd
Name: Kubin Govindsamy
Address: 89 14th Road,
Erand Midrand, Gauteng
South Africa.
Telephone: +2711 203 9600
Email: kubin.govindsamy@kentz.co.za
Website: http://www.kentz.com
Sasfin Bank
Name:
Bilaal Nakooda Human Resource
Redefine Properties (CubeRoot1)
Name:
Nemicia Gabriel Service Desk Manager

4. Douw De Leeuw Head: Service Management
Louis De Waal Service Desk Manager
Physical Address: 29 Scott Street
Waverley
2090
Telephone: + 27 11 809 7500
Email: Bilaal.nakooda@sasfin.com
Douw.deleeuw@sasfin.com
Louis.dewaal@sasfin.com
Website: https://www.sasfin.com/
0714933748
Nellis Du Preez Director
082 572 6191
Lawrence Trent 0828806677
Physical Address:
Redefine Place, 2 Arnold Rd,
Johannesburg
Lawrence@cuberoot1.com
Nellis@cuberoot1.com
e d w a r d @ c y b e r v i n e . c o . z a
http://www.cuberoot1.com/
http://www.cybervine.co.za/contactus.html
http://www.redefine.co.za/