This document summarizes the qualifications of an IT support company in Orange County, California. It outlines 16 years of networking experience, expertise in technologies like Cisco, Windows, and Novell, and certifications like MCSE, CNE, and CNA. It distinguishes the company by only employing top network engineers and administrators with relevant certifications. Unlike other firms run by non-technical people, this company is owned and managed by a network engineer with 13 years of hands-on experience. It promises greater efficiency over firms that may employ inexperienced "geeks" for complex business network work. Clients are advised to check certifications, references, guarantees, and the Better Business Bureau before hiring an IT support company.

1. Qualifications
tech support orange county
Highlights of Qualifications
Sixteen Years of Network Engineering experience, with a demonstrated ability to
quickly learn and integrate new technology in the telecommunications industry.
Proven Expertise in various network technologies, detailed below.
Certified in both Novell Netware and Microsoft Windows networks.
Proven Success in implementing management, operations, technical and
interpersonal skills to increase productivity, reliability and teamwork to benefit the
company.
Team Lead for security, repair, installation, migration, and maintenance of
large-scale Windows and Novell networks of over 7000 end users.
Technical Skills
Hardware : Cisco 2600/3600/4000/7200/7500 series routers, Cisco Catalyst
1900/2900/5000/5500 series switch, Cisco 3550 Multilayer Switch, Cisco PIX Firewall,
Cisco IDS 515E, CAD/CAM Systems, Netopia Routers, IBM Workstations and Servers,
Printers.
Software O/S : Microsoft Windows (all versions), Novell 3.1-5.1, UNIX, Microsoft
Exchange, Microsoft Office, Word Perfect, AutoCAD, MAPICS, Rhumba Reflections, ISA
Server.
Programming : Visual Basic, Basic, COBOL, FORTRAN, SQL, HTML, Oracle and DBASE.
Certification : MCSE, CNA, CNE, DOD Secret Clearance.
How are we different and what does a qualified Network Engineer or Network
Administrator look like?
1/3

2. We are asked frequently about the difference between the average high school “geek”
that most computer consulting companies use and a professional IT person that Masley
And Associates uses. While it is true there are some very basic PC issues which both
types of IT people could easily fix, there is a vast difference when it comes to support
and more complex issues.
We only use the top Network Engineers and Network Administrators yet we offer them to
our clients for the same low cost. We know how to find and retain the top IT personnel
because we are the top IT personnel. Most other computer consulting companies are
owned and run by non-technical people with sales, marketing or business backgrounds
while Masley And Associates is owned by a network engineer and administrator with
multiple certifications and thirteen years hands-on experience in the field. Who would
you rather have managing your IT Department; an experienced IT Professional or a Sales
and Marketing guy?
We have thirteen years of experience in IT, Management and multiple Certifications in
networking including Microsoft and Novell, CNE, CNA, MCSE. We have five accredited,
professional, certified computer technicians on our staff ready to serve you.
What all of this means to our clients is greater efficiency. While it would be no problem to
use a high school “geek” to add memory to your home computer, most businesses
would not want a high school “geek” working on their business network yet sometimes
that is exactly what happens to some unfortunate businesses.
So how does an unknowing business find true IT professionals who are competent and
capable of working on their systems and network?
Ask exactly which ceritifications they have and make sure they are certified in the ‘Top
Three’? Microsoft, Novell and Cisco (they take years of study and practice to obtain).
Most computer consulting companies find high school “geeks” willing to work for $20
per hour or less, get them their A+ certification (a one-day, basic PC knowledge test) and
charge you more than $75 per hour for them! The truth is most other computer
consulting companies are only qualified to replace memory or adapter cards in a PC.
Ask for references.
Ask for a guarantee.
Check BBB.com The Better Business Bureau for the company’s rating.
Ask how long they have been working in the IT industry and a description of some of the
larger, more complex projects they have worked on.
The bottom line is your network is critical to your business and belongs in the hands of
the professionals in order to save you time, money and effort. We are the professionals.
Think of us as your outsourced IT department. Contact us today we are always available
for hire.
IT support orange county
2/3

3. computer repair service orange county Qualifications
3/3
Powered by TCPDF (www.tcpdf.org)