Khaled Al-hajj 
Sales Manager GU/Pharmacy – Pfizer Lebanon 
Beirut, Lebanon 
Email Address: khaledh777@yahoo.com 
Mobile Phone Number: +961.3534590 
Career Objective: Invest My Abilities & Qualifications in a Managerial Position at a 
Pharmaceutical company. 
Personal Information 
Birth Date: 26 June 1973 
Nationality: Lebanese 
Residence Location: Beirut, Lebanon 
Marital Status: Married 
Number of Dependants: 2 
Driving License: Lebanese 
Professional Experience (15 Years, 5 Months) Pfizer Lebanon Sales Department 
 July 2013 –July 2014 Private Business: Pharmaceutical sales Distribution. 
 December 2008 – 31 June 2013: Genito-Urinary & pharmacy Sales Manager Pfizer-Lebanon – 
Left pfizer in a Global redundancy of managers (downsizing- position closed). 
 January 2005 –November 2008: Senior Professional sales Representative Genito-Urinary 
/Anti-Infective & Smoking Cessation Pfizer-Lebanon. 
 January 2003-December 2004 : Professional sales Representative Genito-Urinary-COX2 
(Celebrex) &CNS (Zoloft-Aricept) Pfizer-Lebanon 
 January 1999-December 2002: Professional sales Representative Genito-Urinary – CV- Anti- 
Infective. 
 January 1998-December 1999: Military service. 
Education 
Master Degree in Pharmacy - Abler Szeint Georgy University – Szeged, Hungary /Degree /Good. 
Job Description: 
Sales Manager GU-Products ( Men’s Health –Women Health –Anti Infective Critical care Antifungal , 
and Pharmacy line products including smoking cessation program - Pfizer Lebanon: 
As a part of my responsibility motivating team members to deliver results by leading with example and 
makes tasks easier , demonstrating leader ship style for achieving target and self development, in 
addition Provide clear and timely direction on Pfizer’s broad business objectives and sales strategies to 
facilitate alignment of individual goals in : 
 Managing Private Business. 
 Managing governmental Business 
Total of 12 Million $ annual budget with 12 direct reports divided in 2 Lines, 2 territory managers each 
with 4 medical representatives and 2 product specialist on (Vefend ,Champix) . 
I report to senior sales manager (National sales manager). 
[Updated November 1th, 2014] Page 1
Detailed work experience: 
• Launching Viagra (ED) – Champix (Smoking cessation) –Vefend – Diflucan (systemic Antifungal), 
Dostinex (Hyperprolactinemic Disorders). 
• Responsible for the performance and development of the Genito urinary Sales Team. 
• Prepares action plans by individuals as well as by team for effective search of sales leads and 
prospects. 
• Initiates and coordinates development of action plans to penetrate new markets segments. 
• Assists in the development and implementation of marketing plans as needed. 
• Conducts one-on-one review with all Sales Team to build more effective communications, to 
understand training and development needs, and to provide insight for the improvement of Sales and 
activity performance. 
• Provides timely feedback to senior management regarding performance. 
• Responsible for - country importation of goods that matches with the In - market sales target of Genito 
urinary and anti infective line products. 
• Maintains accurate records of all pricing, sales, and activity reports submitted by Sales Team. 
• Creates and conducts proposal presentations. 
• Controls expenses to meet budget guidelines. . 
• Recruits, tests, and hires Sales Team based on criteria agreed upon by senior management. 
• Maintains high level of co - operation with local distributor to optimize all aspects of sales process. 
Achievements: 
Solid Performer Always Meeting Sales Objectives and Exceed. 
Projects: 
1- Smoking Cessation Program in collaboration with Lebanese M.O.H & WHO January 2010 
As a part of Pfizer launching activity of Champix (smoking cessation medication) coordination and 
alignments with Lebanese M.O.H and WHO . 
2- Pfizer Pharmacy Academy January 2008 
As a part of Pfizer continues medical education of Lebanese pharmacists, responsible for conduction 
and success of the events across Lebanon. 
3- Dostinex in AUB Indication January 2012 
Lead and Conduct market analysis survey on AUB Indication of Dostinex as a part of indication 
marketing expansion activity . 
4- Anti Fungal Prophylaxis Rational in Non Immune compromised Patients January 2006 
Lead the activities and conduction of awareness programs seminars among health care givers on 
Prophylaxis Rational in Non Immune compromised Patients . 
Training: 
Pfizer training department, January 1999 - June 2013. 
 Selling skills 
 Advanced selling skills 
 Advanced hospital selling skills 
 Core management (oz principle of accountability) 
 Strategic thinking and planning 
 Situational leader ship & business plane 
[Updated November 1th, 2014] Page 2
 Time management program. 
 Electronic territory management by Pfizer IT department 
 The process of change by Hr department. 
 Advanced communication & influencing skills by ICTN (international consulting & TRAINING 
network, SARL). 
 8 Habits of highly effective people signature program (STAR- MAN SHIP). 
 Creating advocates. 
 Eight steps coaching. 
 Body language. 
 Navigating your way to agreement. 
 Corner Stone of Management: I (Deliver results), II (Engage &Build Talent), III (shape the future) 
 Build effective team 
 Team IDP (Individual Development Plan) 
 self studies courses-Management – Pfizer online portal 
Languages 
Arabic: Mother language 
English: Good 
Statements 
I consider my self-professional being able to perform well in the tasks I do. I can adapt easily in any 
working environment. 
Through my dedication and hard work, I am determined to succeed. 
I am a highly motivated person and I enjoy working as an individual or as a part of a team. 
I have 15 years of experience in pharmaceutical field, covering the following: 
- Lebanese Market : Sales Management, People management, Tender Management, Project 
Management, strategic planning. 
- Diversified therapeutic areas as Internal Medicine, Dermatology, Neurology, Oncology OBS/GYN, ID 
and Urology. 
True to the motto “The value of achievement lies in the achieving”, I enjoy mastering new challenges 
and tasks on both a professional and personal level. Colleagues who work close to me describe me as 
a pro-active self-starter, determined, loyal, passionate about team working and always ready to go the 
extra mile to achieve targets. 
I approach assignments with a “can-do” attitude, keep a focus on exploring new ideas and commit 
myself to the most varied projects. 
References: 
- Mr. Samer Ramadan Pfizer Lebanon National Sales Manager Samer.A.Ramadan@Pfizer.com 
Mobile: +96170779955 
-Mr. .Bashar Beik Pharma Business Unit Director at Food and Drug Corporation – Pfizer agent in 
Lebanon bbeik@fdc.com.lb Mobile: +9613702208 
-Mr. Toufic Bou Younes President of Bou Younes Pharmaceutical Group and Pfizer country manager 
1985-2009 touficbouyounes@hotmail.com Mobile: +9613335503 
[Updated November 1th, 2014] Page 3

khaled elhage cv document updated November 2014

  • 1.
    Khaled Al-hajj SalesManager GU/Pharmacy – Pfizer Lebanon Beirut, Lebanon Email Address: khaledh777@yahoo.com Mobile Phone Number: +961.3534590 Career Objective: Invest My Abilities & Qualifications in a Managerial Position at a Pharmaceutical company. Personal Information Birth Date: 26 June 1973 Nationality: Lebanese Residence Location: Beirut, Lebanon Marital Status: Married Number of Dependants: 2 Driving License: Lebanese Professional Experience (15 Years, 5 Months) Pfizer Lebanon Sales Department  July 2013 –July 2014 Private Business: Pharmaceutical sales Distribution.  December 2008 – 31 June 2013: Genito-Urinary & pharmacy Sales Manager Pfizer-Lebanon – Left pfizer in a Global redundancy of managers (downsizing- position closed).  January 2005 –November 2008: Senior Professional sales Representative Genito-Urinary /Anti-Infective & Smoking Cessation Pfizer-Lebanon.  January 2003-December 2004 : Professional sales Representative Genito-Urinary-COX2 (Celebrex) &CNS (Zoloft-Aricept) Pfizer-Lebanon  January 1999-December 2002: Professional sales Representative Genito-Urinary – CV- Anti- Infective.  January 1998-December 1999: Military service. Education Master Degree in Pharmacy - Abler Szeint Georgy University – Szeged, Hungary /Degree /Good. Job Description: Sales Manager GU-Products ( Men’s Health –Women Health –Anti Infective Critical care Antifungal , and Pharmacy line products including smoking cessation program - Pfizer Lebanon: As a part of my responsibility motivating team members to deliver results by leading with example and makes tasks easier , demonstrating leader ship style for achieving target and self development, in addition Provide clear and timely direction on Pfizer’s broad business objectives and sales strategies to facilitate alignment of individual goals in :  Managing Private Business.  Managing governmental Business Total of 12 Million $ annual budget with 12 direct reports divided in 2 Lines, 2 territory managers each with 4 medical representatives and 2 product specialist on (Vefend ,Champix) . I report to senior sales manager (National sales manager). [Updated November 1th, 2014] Page 1
  • 2.
    Detailed work experience: • Launching Viagra (ED) – Champix (Smoking cessation) –Vefend – Diflucan (systemic Antifungal), Dostinex (Hyperprolactinemic Disorders). • Responsible for the performance and development of the Genito urinary Sales Team. • Prepares action plans by individuals as well as by team for effective search of sales leads and prospects. • Initiates and coordinates development of action plans to penetrate new markets segments. • Assists in the development and implementation of marketing plans as needed. • Conducts one-on-one review with all Sales Team to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Sales and activity performance. • Provides timely feedback to senior management regarding performance. • Responsible for - country importation of goods that matches with the In - market sales target of Genito urinary and anti infective line products. • Maintains accurate records of all pricing, sales, and activity reports submitted by Sales Team. • Creates and conducts proposal presentations. • Controls expenses to meet budget guidelines. . • Recruits, tests, and hires Sales Team based on criteria agreed upon by senior management. • Maintains high level of co - operation with local distributor to optimize all aspects of sales process. Achievements: Solid Performer Always Meeting Sales Objectives and Exceed. Projects: 1- Smoking Cessation Program in collaboration with Lebanese M.O.H & WHO January 2010 As a part of Pfizer launching activity of Champix (smoking cessation medication) coordination and alignments with Lebanese M.O.H and WHO . 2- Pfizer Pharmacy Academy January 2008 As a part of Pfizer continues medical education of Lebanese pharmacists, responsible for conduction and success of the events across Lebanon. 3- Dostinex in AUB Indication January 2012 Lead and Conduct market analysis survey on AUB Indication of Dostinex as a part of indication marketing expansion activity . 4- Anti Fungal Prophylaxis Rational in Non Immune compromised Patients January 2006 Lead the activities and conduction of awareness programs seminars among health care givers on Prophylaxis Rational in Non Immune compromised Patients . Training: Pfizer training department, January 1999 - June 2013.  Selling skills  Advanced selling skills  Advanced hospital selling skills  Core management (oz principle of accountability)  Strategic thinking and planning  Situational leader ship & business plane [Updated November 1th, 2014] Page 2
  • 3.
     Time managementprogram.  Electronic territory management by Pfizer IT department  The process of change by Hr department.  Advanced communication & influencing skills by ICTN (international consulting & TRAINING network, SARL).  8 Habits of highly effective people signature program (STAR- MAN SHIP).  Creating advocates.  Eight steps coaching.  Body language.  Navigating your way to agreement.  Corner Stone of Management: I (Deliver results), II (Engage &Build Talent), III (shape the future)  Build effective team  Team IDP (Individual Development Plan)  self studies courses-Management – Pfizer online portal Languages Arabic: Mother language English: Good Statements I consider my self-professional being able to perform well in the tasks I do. I can adapt easily in any working environment. Through my dedication and hard work, I am determined to succeed. I am a highly motivated person and I enjoy working as an individual or as a part of a team. I have 15 years of experience in pharmaceutical field, covering the following: - Lebanese Market : Sales Management, People management, Tender Management, Project Management, strategic planning. - Diversified therapeutic areas as Internal Medicine, Dermatology, Neurology, Oncology OBS/GYN, ID and Urology. True to the motto “The value of achievement lies in the achieving”, I enjoy mastering new challenges and tasks on both a professional and personal level. Colleagues who work close to me describe me as a pro-active self-starter, determined, loyal, passionate about team working and always ready to go the extra mile to achieve targets. I approach assignments with a “can-do” attitude, keep a focus on exploring new ideas and commit myself to the most varied projects. References: - Mr. Samer Ramadan Pfizer Lebanon National Sales Manager Samer.A.Ramadan@Pfizer.com Mobile: +96170779955 -Mr. .Bashar Beik Pharma Business Unit Director at Food and Drug Corporation – Pfizer agent in Lebanon bbeik@fdc.com.lb Mobile: +9613702208 -Mr. Toufic Bou Younes President of Bou Younes Pharmaceutical Group and Pfizer country manager 1985-2009 touficbouyounes@hotmail.com Mobile: +9613335503 [Updated November 1th, 2014] Page 3