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Keeping the Passion Alive
Avon & Breakthrough’s 21 year partnership
James Kirkland
Corporate Partnerships Manager
Brief Résumé
Breakthrough Breast Cancer
• Created in 1991 to develop the
world’s first dedicated breast cancer
research centre
• Committed to developing cures for
primary and secondary breast cancer
• Finances 270 scientists and clinicians
across the UK
• Funds the world’s largest study into
the inter-generational causes of
breast cancer
• Fundraising income of £18m in
2011/12
Avon Cosmetics
• 1 in 3 British women have an Avon
Representative in their social circle
• 170,000 Representatives in the UK
• Established the Avon Breast Cancer
Crusade in 1992, starting in the UK
with Breakthrough
• Has donated £510 million across 58
countries to breast cancer research
and care
• Four Avon lipsticks are sold every
second worldwide
How We Fundraise
• ‘In One Day’ fundraising efforts
• CRM Products (2-3 per year)
• PoS Pins (design changes each year)
• Head Office Fundraising
(concentrated on BCAM)
• Pink Pamper Party (all year round)
– At Avon sales events
– At third party venues
– Fundraising by Avon Customers
• Fundmatching/philanthropy
• Up-sell/Cross-sell: moving supporters
to new challenges and fundraising
opportunities
Lesson 1: Shared interests
• Avon prides itself on being “the
company for women” - empowering
women through self-employment,
flexibility and earning power
• Supports causes that can act as the
next step in that empowerment and
fit with its business model
– Truly global women’s issues
– Has a broad prevalence across
society
– Affects people at the heart for
their family
– A common link for a dispersed
workforce
– Under-reported due to cultural
issues
Lesson 1: Shared interests
0
100
200
300
400
500
600
700
800
20-29 30-39 40-49 50-59 60-69
Incidenceper100,000Pop
Breast Cancer Incidence by Age
Group
£-
£200
£400
£600
£800
£1,000
£1,200
£1,400
£1,600
20-29 30-39 40-49 50-59 60-69
Average Total Gift Amounts by Age
Group by Avon Supporters
Source: Cancer Research UK: Breast cancer incidence statistics 2010Source: Breakthrough FRV Analysis Jan 2013
Lesson 2: Think big, get bigger
• The Breast Cancer Crusade
– Begins with a challenge for Avon Reps
to raise £1m for the research centre
through PoS pin sold in aid of
Breakthrough
– Crusade fundraising for Breakthrough
extends to CRM products
– Campaign is adopted in the US in 1995
and then in 50+ other markets
• Kiss Goodbye to Breast Cancer
– Breakthrough and Avon develop a
petition to Downing Street
– KGBTBC taken global for 10th
anniversary of the Crusade: raised
£1.6m for Breakthrough in 1 day
– Raised over $250m worldwide
Lesson 3: Create together
• Dr Avons
– 2-4 Clinical Fellows based at the Research Centre on 3 year
PhDs
– Funded directly by Avon
– Key to humanising and connecting research to supporters
and fundraisers
• Target Discovery Team & Avon Academy (coming soon!)
– Direct funding of a whole research team
– Starts in 2013 for two years
– Spread across UK to give local relevance
• Talk Touch, Look, Check
– Breast cancer awareness campaign launched in 2006
– Avon talked to 1m women in 1 day about TLC
– Features in all Avon campaign literature to reach millions of
women in the UK
– Key information channel: offers Avon reps the chance to
offer advice at events with a trustworthy resource
Lesson 4: Get everyone involved
• Engagement with the Crusade runs
from top to bottom of Avon
• £1m day driven by a key (senior)
individual
• Engagement centred on the CRM
Marketing Unit
• Direct connection with Avon
Representatives through Pink
Pamper Party
• Continuous messaging through the
Avon catalogue
• Online and social network contact –
Avon Connects community Avon Representatives
MD Avon UK
CRM
Marketing
Unit
Product
design
Sales
Leaders
HQ
Fundraising
Avon
Catalogue
Lesson 5: Commitment and
Challenges
Commitment
• Continuity of:
– Shared interests
– Of personnel (on both sides)
– Of message
• Include partners in your strategy
decisions and consultations
• Make the partner known throughout
the charity at all levels and to all your
supporters
• Be clear that they are more
important to you than other partners
Challenges
• Engaging new representatives takes
time
• Maintaining fundraising relationships
with ex-Avon representatives
• The move to online selling
• Science of breast cancer has changed
dramatically since 1991
• Getting the ‘pulse’ of fundraising
right
• The Economy
Thank You
James Kirkland
Corporate Partnerships Manager
Breakthrough Breast Cancer
jamesk@breakthrough.org.uk
020 7025 2456

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Keeping the passion alive: Avon and Breakthrough's 21 year partnership

  • 1. Keeping the Passion Alive Avon & Breakthrough’s 21 year partnership James Kirkland Corporate Partnerships Manager
  • 2. Brief Résumé Breakthrough Breast Cancer • Created in 1991 to develop the world’s first dedicated breast cancer research centre • Committed to developing cures for primary and secondary breast cancer • Finances 270 scientists and clinicians across the UK • Funds the world’s largest study into the inter-generational causes of breast cancer • Fundraising income of £18m in 2011/12 Avon Cosmetics • 1 in 3 British women have an Avon Representative in their social circle • 170,000 Representatives in the UK • Established the Avon Breast Cancer Crusade in 1992, starting in the UK with Breakthrough • Has donated £510 million across 58 countries to breast cancer research and care • Four Avon lipsticks are sold every second worldwide
  • 3. How We Fundraise • ‘In One Day’ fundraising efforts • CRM Products (2-3 per year) • PoS Pins (design changes each year) • Head Office Fundraising (concentrated on BCAM) • Pink Pamper Party (all year round) – At Avon sales events – At third party venues – Fundraising by Avon Customers • Fundmatching/philanthropy • Up-sell/Cross-sell: moving supporters to new challenges and fundraising opportunities
  • 4. Lesson 1: Shared interests • Avon prides itself on being “the company for women” - empowering women through self-employment, flexibility and earning power • Supports causes that can act as the next step in that empowerment and fit with its business model – Truly global women’s issues – Has a broad prevalence across society – Affects people at the heart for their family – A common link for a dispersed workforce – Under-reported due to cultural issues
  • 5. Lesson 1: Shared interests 0 100 200 300 400 500 600 700 800 20-29 30-39 40-49 50-59 60-69 Incidenceper100,000Pop Breast Cancer Incidence by Age Group £- £200 £400 £600 £800 £1,000 £1,200 £1,400 £1,600 20-29 30-39 40-49 50-59 60-69 Average Total Gift Amounts by Age Group by Avon Supporters Source: Cancer Research UK: Breast cancer incidence statistics 2010Source: Breakthrough FRV Analysis Jan 2013
  • 6. Lesson 2: Think big, get bigger • The Breast Cancer Crusade – Begins with a challenge for Avon Reps to raise £1m for the research centre through PoS pin sold in aid of Breakthrough – Crusade fundraising for Breakthrough extends to CRM products – Campaign is adopted in the US in 1995 and then in 50+ other markets • Kiss Goodbye to Breast Cancer – Breakthrough and Avon develop a petition to Downing Street – KGBTBC taken global for 10th anniversary of the Crusade: raised £1.6m for Breakthrough in 1 day – Raised over $250m worldwide
  • 7. Lesson 3: Create together • Dr Avons – 2-4 Clinical Fellows based at the Research Centre on 3 year PhDs – Funded directly by Avon – Key to humanising and connecting research to supporters and fundraisers • Target Discovery Team & Avon Academy (coming soon!) – Direct funding of a whole research team – Starts in 2013 for two years – Spread across UK to give local relevance • Talk Touch, Look, Check – Breast cancer awareness campaign launched in 2006 – Avon talked to 1m women in 1 day about TLC – Features in all Avon campaign literature to reach millions of women in the UK – Key information channel: offers Avon reps the chance to offer advice at events with a trustworthy resource
  • 8. Lesson 4: Get everyone involved • Engagement with the Crusade runs from top to bottom of Avon • £1m day driven by a key (senior) individual • Engagement centred on the CRM Marketing Unit • Direct connection with Avon Representatives through Pink Pamper Party • Continuous messaging through the Avon catalogue • Online and social network contact – Avon Connects community Avon Representatives MD Avon UK CRM Marketing Unit Product design Sales Leaders HQ Fundraising Avon Catalogue
  • 9. Lesson 5: Commitment and Challenges Commitment • Continuity of: – Shared interests – Of personnel (on both sides) – Of message • Include partners in your strategy decisions and consultations • Make the partner known throughout the charity at all levels and to all your supporters • Be clear that they are more important to you than other partners Challenges • Engaging new representatives takes time • Maintaining fundraising relationships with ex-Avon representatives • The move to online selling • Science of breast cancer has changed dramatically since 1991 • Getting the ‘pulse’ of fundraising right • The Economy
  • 10. Thank You James Kirkland Corporate Partnerships Manager Breakthrough Breast Cancer jamesk@breakthrough.org.uk 020 7025 2456