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Flagship Appeals:
Flash in the pan, slow burners or
quick death?
Emma Segal
Head of High Value Partnerships
Russell Benson
Community and Events Fundraising Coordinator
• International development agency
• Supporting vulnerable communities around
the world
• Responding to international
disasters
• Raise £4.2m annually
What is WJR?
St Mungo’s
• National Homeless Charity
• Provide support towards recovery and
help to prevent rough sleeping
• Help thousands of homeless people make
life changes every year
• Raises £5.2m annually
Marie Curie Cancer Care
• Great Daffodil Appeal
• Walk Ten
• Blooming Great Tea Party
• Daffodil Runs
Outline
• Definition
• What is out there and what can we learn?
• Product life cycle of a flagship appeal?
• So why do it?
• Conclusions
• Discussion
Definition
Wikipedia:
• A flagship is a vessel used by the commanding officer of a group
of naval ships, reflecting the custom of its commander
• Used more loosely, it is the lead ship in a fleet of vessels, typically the
first, largest, fastest, most heavily armed, or best known.
• It has also come to be an adjective describing the most prominent or
highly touted product, brand, location, or service among those offered
by a company.
Definition
Fundraising:
• Income generator
• Direct
• Indirect
• Resources
• Time
• Materials
• Largest profile
• Staff
• Media
• Supporters
Examples
• WJR Annual Dinner;
• Woolly Hat Day;
• Memory Walks;
• World’s Biggest Coffee Morning;
• Movember;
• Dryathlon;
• Christmas Jumper Day;
• White Tie and Tiara Ball;
• Poppy Appeal;
• Great Daffodil Appeal;
• Race For Life;
• Wear Pink; Red; Blue; Yellow etc…
Woolly Hat Day
WJR Annual Dinner
The Big Bagel
Poppy Appeal
• 1920 – first appeal with 1 million poppies
• Raised £106,000 (£30m today)
• 1974 – 27 million poppies made
• 2012 - Over 35 million poppies made
• Raised £32m so far this year
Also…
• Created in Australia 10 years ago
• 2007 – broke 100,000 participants
• 2012 – 1,000,000 participants
•
0
20
40
60
80
100
2004 2006 2008 2010 2012
£Millions
Global Income
What can we learn?
• One simple ask
• Early investment
• Resources, advertising, agency, consultancy
• Know your supporters & listen to them!
• Cherry pick supporters who will ask others
• Co-ordinate across the charity
Or….
• Go to Australian pubs and listen!
Product Life Cycle
• Where is my profit?
• Where are we now?
• Can we stop/slow decline?
Before the start
• Strategy
• Why are we doing this?
• Who is our target audience?
• What are we asking?
• Where will it be?
• How will it be done?
• Fit in with wider strategy?
• Financial
• Resources
• Research (internal/external)
• SWOT analysis
Launch
• Soft / Hard
• Media
• Event
• Promotion
• Recruitment
• Toolkit / Materials
• Website / Social Media
• Testing!
Make the ask!!
Momentum?
• Continuous evaluation
• ROI
• Acquisition
• Supporter Journey
• New audiences
• New products/events
• Refresh concepts / materials
Make the ask!!
Snowball effect?
Decline
• What are signs?
• Falling income
• Falling participation
• External factors
• Options
• Wind down
• Exit strategy
• Retention
• Carry on
• Extension Strategy
Safe landing?
Extension Strategy
• New products / ideas
• Create new partnerships
• Investment in marketing
• Celebrity Endorsement
So why do it?
• Raise money
• Attract new donors
• Exciting engagement mechanism
• Raise profile
• Involve all stakeholders
• Aspiration to be ‘next big thing’
• Innovative sector
• Increased competition
• New trends
Conclusions
• Don’t be afraid to start
• Don’t be afraid to change
• Don’t be afraid to finish
• Feedback from everyone and at each stage
• Learn from successes and mistakes
• ‘Seize the moment’
Q & A
Thanks for listening! Any questions???

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Flagship Appeals: Flash in the Pan or Slow Burners

  • 1. Flagship Appeals: Flash in the pan, slow burners or quick death?
  • 2. Emma Segal Head of High Value Partnerships
  • 3. Russell Benson Community and Events Fundraising Coordinator
  • 4. • International development agency • Supporting vulnerable communities around the world • Responding to international disasters • Raise £4.2m annually What is WJR?
  • 5. St Mungo’s • National Homeless Charity • Provide support towards recovery and help to prevent rough sleeping • Help thousands of homeless people make life changes every year • Raises £5.2m annually
  • 6. Marie Curie Cancer Care • Great Daffodil Appeal • Walk Ten • Blooming Great Tea Party • Daffodil Runs
  • 7. Outline • Definition • What is out there and what can we learn? • Product life cycle of a flagship appeal? • So why do it? • Conclusions • Discussion
  • 8. Definition Wikipedia: • A flagship is a vessel used by the commanding officer of a group of naval ships, reflecting the custom of its commander • Used more loosely, it is the lead ship in a fleet of vessels, typically the first, largest, fastest, most heavily armed, or best known. • It has also come to be an adjective describing the most prominent or highly touted product, brand, location, or service among those offered by a company.
  • 9. Definition Fundraising: • Income generator • Direct • Indirect • Resources • Time • Materials • Largest profile • Staff • Media • Supporters
  • 10. Examples • WJR Annual Dinner; • Woolly Hat Day; • Memory Walks; • World’s Biggest Coffee Morning; • Movember; • Dryathlon; • Christmas Jumper Day; • White Tie and Tiara Ball; • Poppy Appeal; • Great Daffodil Appeal; • Race For Life; • Wear Pink; Red; Blue; Yellow etc…
  • 14. Poppy Appeal • 1920 – first appeal with 1 million poppies • Raised £106,000 (£30m today) • 1974 – 27 million poppies made • 2012 - Over 35 million poppies made • Raised £32m so far this year
  • 15. Also… • Created in Australia 10 years ago • 2007 – broke 100,000 participants • 2012 – 1,000,000 participants • 0 20 40 60 80 100 2004 2006 2008 2010 2012 £Millions Global Income
  • 16. What can we learn? • One simple ask • Early investment • Resources, advertising, agency, consultancy • Know your supporters & listen to them! • Cherry pick supporters who will ask others • Co-ordinate across the charity Or…. • Go to Australian pubs and listen!
  • 17. Product Life Cycle • Where is my profit? • Where are we now? • Can we stop/slow decline?
  • 18. Before the start • Strategy • Why are we doing this? • Who is our target audience? • What are we asking? • Where will it be? • How will it be done? • Fit in with wider strategy? • Financial • Resources • Research (internal/external) • SWOT analysis
  • 19. Launch • Soft / Hard • Media • Event • Promotion • Recruitment • Toolkit / Materials • Website / Social Media • Testing! Make the ask!!
  • 20. Momentum? • Continuous evaluation • ROI • Acquisition • Supporter Journey • New audiences • New products/events • Refresh concepts / materials Make the ask!! Snowball effect?
  • 21. Decline • What are signs? • Falling income • Falling participation • External factors • Options • Wind down • Exit strategy • Retention • Carry on • Extension Strategy Safe landing?
  • 22. Extension Strategy • New products / ideas • Create new partnerships • Investment in marketing • Celebrity Endorsement
  • 23. So why do it? • Raise money • Attract new donors • Exciting engagement mechanism • Raise profile • Involve all stakeholders • Aspiration to be ‘next big thing’ • Innovative sector • Increased competition • New trends
  • 24. Conclusions • Don’t be afraid to start • Don’t be afraid to change • Don’t be afraid to finish • Feedback from everyone and at each stage • Learn from successes and mistakes • ‘Seize the moment’
  • 25. Q & A Thanks for listening! Any questions???