Kathleen A. Knight has over 20 years of experience in medical billing and accounts receivable. She is proficient in Microsoft Office programs and medical billing software. Her experience includes working as an Accounts Receivable Specialist for PRORehab, pc, where she was responsible for over 700 patient accounts. She also has experience as a Business Office Clerk and Patient Account Representative at HealthSouth Regional Business Office. She graduated with honors with a Certificate in Accounting Technology from Jefferson College.
Assisting with patient registration, Schedules, confirms payments, and verifies patient appointments and insurance information. Receives and directs phone calls, patients, and other visitors.
Manage concierge as well as the PBX Operators. Guest Relation Coordinator is responsible for Daily admission reports, new and existing patients, discharge reports, referrals, Doctors Orders, Emergency Codes, scheduling and coordinates appointments, employee scheduling, payroll, medical records (ICD-9) work very closely with case management
Assisting with patient registration, Schedules, confirms payments, and verifies patient appointments and insurance information. Receives and directs phone calls, patients, and other visitors.
Manage concierge as well as the PBX Operators. Guest Relation Coordinator is responsible for Daily admission reports, new and existing patients, discharge reports, referrals, Doctors Orders, Emergency Codes, scheduling and coordinates appointments, employee scheduling, payroll, medical records (ICD-9) work very closely with case management
1. 7013 Carriage Hills Meadows (636) 274-9913 Cell#: (636)288-1494 Email: pebsluvsme2@gmail.com
Cedar Hill, MO 63016
Kathleen A. Knight
Vocational Skills Ability to work independently without supervision. Strong written and oral communication skills.
Proficient with word processing-Microsoft Works, Peachtree, Excel, Quicken, Practice
Management Systems: Centricity, Raintree and NextGen, fax machine, copy
machine, 10 key calculator, eight to ten in-coming line switchboard. Type 40 to 50 WPM.
Customer oriented.
Experience 2000 to Present PRORehab, pc Ballwin, MO
Accounts Receivable Specialist
Responsible for over 700 patient accounts at all times. 10% work comp, 90% commercial and or
HMO/PPO. Billing, heavy collections, insurance compilation and processing. Excellent
communication skills, acting as liaison between patients, commercial insurance carriers, other
medical providers and administrative staff. Work aging reports daily, with extra attention to
accounts over 120 days old and large balance accounts ($10,000.00 and above) daily. Payment
posting when needed, new employee training, and any other duties asked of me.
1995 to 2000 HealthSouth Regional Business Office St. Louis, MO
Business Office Clerk
Responsible for posting checks on a daily basis. Insurance verification, follow up on patient
accounts with balance due letters and phone calls and calls to insurance companies for status of
claims. Kept mail up to date daily and did all billing bi-weekly. Wrote up courtesy discount logs
monthly.
Promoted to Patient Account Representative October 1995
Responsible for over 700 patient accounts at all times. 50% work comp, 50% commercial and or
HMO/PPO. Billing, heavy collections, insurance compilation and processing. Excellent
communication skills, acting as liaison between patients, commercial insurance carriers, other
medical providers and administrative staff. Work trial balance daily, credit reports monthly, extra
attention to accounts over 120 days old and large balance accounts ($10,000.00 and above) daily.
1988 to 1994 Richmond Center OB/GYN St. Louis, MO
Medical Assistant
Responsible for assisting Doctor in all aspects of caring for patients. Vitals, patient history,
injections, assisted in minor surgeries, did several kinds of tests and drew blood. Responsible for
ordering supplies and keeping exam rooms stocked at all times. Responsible for sterilization of all
instruments.
Responsibilities increased to include Billing and Receptionist in September 1990.
Posted charges and checks daily, billing bi-weekly, insurance verification, precertification for
surgeries/deliveries and follow up on accounts. Scheduled appointments and surgeries, answered
Phones, entered new patient information into computer and responsible for the organization and the
completion of medical records. Responsible for accounts payable, deposits and end of day reports.
Education 1999-2004 Jefferson College Hillsboro, MO
Certificate of Accounting Technology
Graduated with honors
1985-1986 Missouri School for Doctor’s Assistants St. Louis, MO
Certificate of Doctor’s Assistant
1983-1985 Fox Senior High Arnold, MO
Interests Baseball, numbers, reading, gardening, motorcycle riding, fishing, swimming, being in the outdoors
and watching the wildlife and spending time with my family.