Sonia Romero is applying for an Access Service Representative position. She has over 10 years of experience in medical billing, coding, and customer service roles. Her qualifications include proficiency in medical terminology, billing procedures, coding, software, and compliance with HIPAA regulations. She is certified in CPR and first aid and is knowledgeable of various medical and insurance regulations. Her objective is to contribute her skills and knowledge to a fast-paced organization.

1. Sonia Romero
579 Casselman St Apt 4 (619) 616-4000 Cell
Chula Vista, CA 91910 soniaromero64@yahoo.com
OBJECTIVE: To obtain a position as an Access Service Representative, where I can contribute my
knowledge and skills to a fast-paced detailed oriented organization.
SUMMARY OF QUALIFICATIONS:
 Medical Terminology  Excellent Customer Service
Skills
 Efficient Record
Documentation
 CPR/First Aid Certified  Anatomy/Physiology  Detail oriented, Ability to
multi-task
 HIPPA/PHI Compliance  Medical Billing Procedures  Work well under pressure
 ICD-9/CPT-4/HCPCS Coding  Insurance Verification &
Billing
 Dependable & Punctual
 Medical Manager Software  Computer/Internet Proficiency  Filing/Faxing/Copying
 Care Point Centricity Frame
Work
 MPV Medicare/Medical/Tri
Care/Blue Cross
 MS Office
WORK EXPERIENCE:
Access Service Rep-PT Focus
2008-Current Sharp Chula Vista Chula Vista, CA
Strong customer service skills with experience in patient admissions, obtaining and verifying
insurance benefits, eligibility, and authorization for services. Knowledgeable of local, state, federal
regulations governing registration, billing activities, including JCAHO, Title XXII, Medicare, and Medic-
Cal regulations.
File Clerk
2006-2008 Mossy Nissan National City, CA
Answered incoming calls, appointment setting, data entry, and sorted and distributed correspondence.
Operated postage machine for daily outgoing mail. Managed all incoming and outgoing
documentation for DMV processing.
Receptionist
1999-2006 H & R Block Chula Vista, CA
Provided exceptional customer service for new and returning clients, answered multi-line phone
system, appointment scheduling, assisted clients with questions and concerns regarding taxes,
received and posted client payments. Gathered proper documentation for tax preparation.
Personal Assistant
2004-2006 West Coast Wheels San Diego, CA
Oversaw all aspects of the administrative office. Responsible for answering incoming calls,
appointment setting, data entry, handled Accounts payable, purchased supplies, sorted and
distributed incoming and outgoing mail. Collected proper documentation to create client file submit
loan applications to bank and forwarded documentation to DMV.

2. EDUCATION:
2016 Medical Billing and Coding Bright Wood College
2008 Medical Administrative and Front Office Comprehensive Training Systems