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Karma
A leap forward
What is Karma?
Wikipedia:
Karma in Indian religions is the concept of
"action" or "deed", understood as that which
causes the entire cycle of cause and effect

Digicorp:
An ingenious appraisal system
Why?
An ideal appraisal system should be tightly linked to
company’s performance
It should not be too much dependant on the projects
you worked on in last one year (or last couple of
months!). Especially for the service company like
ours.
Better negotiators should not get better deal

The month of appraisal should not be the most
stressful time of the year for everybody
An unsatisfied soul should not wait for a year to get
next increment
Digicorp’s Goals
To become the best place
to work
To become the best, you
have to be transparent and
honest

Profit!

Best
Working
Conditions

Best
Software

Best
People

People should stop
thinking about their
salaries and focus on work

Do the job for the love of it
and not for the money
Karma is one significant
leap in this direction
Karma
So how does it work?
Assumptions
You have performed well
You have performed very well
People are inherently good
Step 1
Calculate average year on year profit per month
of Digicorp for last 7 years

Take the maximum profit number (ideally we
should consider last year’s profit but since it was
less we took the max figure)
Let’s call it PROFITX per month
Step 2
80% of PROFITX will be distributed in giving
raise

10% of PROFITX is reserved for people who
have performed very well
10% of PROFITX is reserved for company
NOTE: Only 10% reserve is not ideal to maintain
a strong company so it will be increased in
future. It should be around 30% or 40% but that’s
for later.
Step 3
Define parameters for calculating distribution
Total experience in years
Experience in years with Digicorp
Current salary
Role
Review Months
Step 4
Define weightage and
weighted average of
the parameters

Remember Fibonacci
Series!
This is defined as per
market research and
priorities of company
It may change as and
when required

Parameters
Bucket
A
B
C
D
E
F

Start
10000
15001
20001
30001
50001
80001

End

Weightage
32
15000 13
20000 8
30000 5
50000 3
80000 2
130000 1

Role
Manager
Programmer
Designer
QA
BA
System Admin
Admin

Weighted Avg.
0.41
0.25
0.16
0.09
0.06
0.03

5.80
1
1
1
0.8
1
0.5
0.5

0.17
0.17
0.17
0.14
0.17
0.09
0.09

Years of Experience
A
B
C
D
E

0
1
2
3
5

0.99
1.99
2.99
4.99
7.99

12
1
1
2
3
5

0.08
0.08
0.17
0.25
0.42

Years @DIGICORP
A
B
C
D
E

0
1
2
3
5

0.99
1.99
2.99
4.99
7.99

12
1
1
2
3
5

0.08
0.08
0.17
0.25
0.42
Step 5
Define weightage of each parameter as a whole
for e.g.
Total Experience : W
Exp at Digicorp: X
Role: Y
Current Salary: Z

W + X + Y + Z = 1 (i.e. 100%)
Again the weightage of each parameter is
defined as per priorities of company and may
change as and when required
Step 6
Karma (Score) = ( Total Experience Weighted Average * W
+
Exp at Digicorp Weighted Average * X
+
Role Weighted Average * Y
+
Current Salary Bucket Weighted Average * Z )
*
Review Months
Step 7
Calculate Raise /month
=

(Karma / Total Karma) *
PROFITX
Example
Name: James Bond
Total experience in years – 5
Bucket (5 – 8): 0.42
Experience with Digicorp – 3
Bucket (3 – 5): 0.25
Current salary – 35000
Bucket (30k – 50k): 0.09
Role – Programmer
Weightage: 0.17
Review Months – 12
Karma: (0.42 * 0.20 + 0.25 *
0.31 + 0.09 * 0.29 + 0.17 * 0.20
) * 12

= 2.6592
Raise: (2.6592 / 150) * 475000
(PROFITX)

= 8420

Parameters
Bucket
A
B
C
D
E
F

Start
10000
15001
20001
30001
50001
80001

End

Weightage
32
15000 13
20000 8
30000 5
50000 3
80000 2
130000 1

Role
Manager
Programmer
Designer
QA
BA
System Admin
Admin

Weighted Avg.

Param Weight
1.00

Param Weight Avg.
0.29

0.70

0.20

0.70

0.20

1.10

0.31

0.41
0.25
0.16
0.09
0.06
0.03

5.80
1
1
1
0.8
1
0.5
0.5

0.17
0.17
0.17
0.14
0.17
0.09
0.09

Years of Experience
A
B
C
D
E

0
1
2
3
5

0.99
1.99
2.99
4.99
7.99

12
1
1
2
3
5

0.08
0.08
0.17
0.25
0.42

Years @DIGICORP
A
B
C
D
E

0
1
2
3
5

0.99
1.99
2.99
4.99
7.99

12
1
1
2
3
5

0.08
0.08
0.17
0.25
0.42
Are we becoming socialist?
We hope not. 10% is reserved for people who
have performed really well.

This time we have identified such people with the
help of their leaders, in future we may just vote.
The percentage may also change in future

The distribution of this amount will be done using
the same logic with same or different parameters
Wait it’s not over…
So we have abolished the annual face to face
meetings, drudgery, despair, negotiations etc., but
there is more to it…
Every quarter you will be given bonus using the same
logic on the profit company has made during 3
months
Yes, bonus on top of your current raise every quarter
The parameters and values may change
Your base salary will increase only once in October

We don’t want to go bankrupt after all!
Still it’s not over…
Alright the money part is set now, let’s talk about the
other side of the coin i.e. Quality and Time
“Karma” can only succeed if we keep giving quality
work in time to our clients every day
How do we measure quality of work and improve
from here?
We can’t afford to have people for whom quality and
timely delivery is not a priority
How do we find and improve such people?
Pratikriya (

)

A real-time feedback system
“Don’t talk about what you did wrong?”, instead
ask “What can you do differently going forward?”
This will be the basis of the system to be
defined…

We will have to take some tough calls as well in
this week for few people, who we think can do
better in some other organization
It is just a start!
This idea is radical as far as we know and it is
not perfect yet

We, directors have not taken any raise this time
We may refine it multiple times before we
achieve nirvana!
Justifying “Karma”
Karma in Indian religions is the concept of "action" or "deed", understood as
that which causes the entire cycle of cause and effect

More Raise

Better
Karma

More
Distribution
Amount

More Profit
What next?
You will be emailed your raise in this week along with the
formula
You can verify the numbers with our accountant if you want
to
You are still not allowed to discuss your salary or raise with
colleagues
You are not allowed to disclose whether you got a
performance bonus
You are not allowed to disclose profit figure outside the
company
Sorry but we can’t be transparent about above things as of
now
Any


?

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Karma - An ingenious appraisal system designed at Digicorp

  • 2. What is Karma? Wikipedia: Karma in Indian religions is the concept of "action" or "deed", understood as that which causes the entire cycle of cause and effect Digicorp: An ingenious appraisal system
  • 3. Why? An ideal appraisal system should be tightly linked to company’s performance It should not be too much dependant on the projects you worked on in last one year (or last couple of months!). Especially for the service company like ours. Better negotiators should not get better deal The month of appraisal should not be the most stressful time of the year for everybody An unsatisfied soul should not wait for a year to get next increment
  • 4. Digicorp’s Goals To become the best place to work To become the best, you have to be transparent and honest Profit! Best Working Conditions Best Software Best People People should stop thinking about their salaries and focus on work Do the job for the love of it and not for the money Karma is one significant leap in this direction
  • 5. Karma So how does it work?
  • 6. Assumptions You have performed well You have performed very well People are inherently good
  • 7. Step 1 Calculate average year on year profit per month of Digicorp for last 7 years Take the maximum profit number (ideally we should consider last year’s profit but since it was less we took the max figure) Let’s call it PROFITX per month
  • 8. Step 2 80% of PROFITX will be distributed in giving raise 10% of PROFITX is reserved for people who have performed very well 10% of PROFITX is reserved for company NOTE: Only 10% reserve is not ideal to maintain a strong company so it will be increased in future. It should be around 30% or 40% but that’s for later.
  • 9. Step 3 Define parameters for calculating distribution Total experience in years Experience in years with Digicorp Current salary Role Review Months
  • 10. Step 4 Define weightage and weighted average of the parameters Remember Fibonacci Series! This is defined as per market research and priorities of company It may change as and when required Parameters Bucket A B C D E F Start 10000 15001 20001 30001 50001 80001 End Weightage 32 15000 13 20000 8 30000 5 50000 3 80000 2 130000 1 Role Manager Programmer Designer QA BA System Admin Admin Weighted Avg. 0.41 0.25 0.16 0.09 0.06 0.03 5.80 1 1 1 0.8 1 0.5 0.5 0.17 0.17 0.17 0.14 0.17 0.09 0.09 Years of Experience A B C D E 0 1 2 3 5 0.99 1.99 2.99 4.99 7.99 12 1 1 2 3 5 0.08 0.08 0.17 0.25 0.42 Years @DIGICORP A B C D E 0 1 2 3 5 0.99 1.99 2.99 4.99 7.99 12 1 1 2 3 5 0.08 0.08 0.17 0.25 0.42
  • 11. Step 5 Define weightage of each parameter as a whole for e.g. Total Experience : W Exp at Digicorp: X Role: Y Current Salary: Z W + X + Y + Z = 1 (i.e. 100%) Again the weightage of each parameter is defined as per priorities of company and may change as and when required
  • 12. Step 6 Karma (Score) = ( Total Experience Weighted Average * W + Exp at Digicorp Weighted Average * X + Role Weighted Average * Y + Current Salary Bucket Weighted Average * Z ) * Review Months
  • 13. Step 7 Calculate Raise /month = (Karma / Total Karma) * PROFITX
  • 14. Example Name: James Bond Total experience in years – 5 Bucket (5 – 8): 0.42 Experience with Digicorp – 3 Bucket (3 – 5): 0.25 Current salary – 35000 Bucket (30k – 50k): 0.09 Role – Programmer Weightage: 0.17 Review Months – 12 Karma: (0.42 * 0.20 + 0.25 * 0.31 + 0.09 * 0.29 + 0.17 * 0.20 ) * 12 = 2.6592 Raise: (2.6592 / 150) * 475000 (PROFITX) = 8420 Parameters Bucket A B C D E F Start 10000 15001 20001 30001 50001 80001 End Weightage 32 15000 13 20000 8 30000 5 50000 3 80000 2 130000 1 Role Manager Programmer Designer QA BA System Admin Admin Weighted Avg. Param Weight 1.00 Param Weight Avg. 0.29 0.70 0.20 0.70 0.20 1.10 0.31 0.41 0.25 0.16 0.09 0.06 0.03 5.80 1 1 1 0.8 1 0.5 0.5 0.17 0.17 0.17 0.14 0.17 0.09 0.09 Years of Experience A B C D E 0 1 2 3 5 0.99 1.99 2.99 4.99 7.99 12 1 1 2 3 5 0.08 0.08 0.17 0.25 0.42 Years @DIGICORP A B C D E 0 1 2 3 5 0.99 1.99 2.99 4.99 7.99 12 1 1 2 3 5 0.08 0.08 0.17 0.25 0.42
  • 15. Are we becoming socialist? We hope not. 10% is reserved for people who have performed really well. This time we have identified such people with the help of their leaders, in future we may just vote. The percentage may also change in future The distribution of this amount will be done using the same logic with same or different parameters
  • 16. Wait it’s not over… So we have abolished the annual face to face meetings, drudgery, despair, negotiations etc., but there is more to it… Every quarter you will be given bonus using the same logic on the profit company has made during 3 months Yes, bonus on top of your current raise every quarter The parameters and values may change Your base salary will increase only once in October We don’t want to go bankrupt after all!
  • 17. Still it’s not over… Alright the money part is set now, let’s talk about the other side of the coin i.e. Quality and Time “Karma” can only succeed if we keep giving quality work in time to our clients every day How do we measure quality of work and improve from here? We can’t afford to have people for whom quality and timely delivery is not a priority How do we find and improve such people?
  • 18. Pratikriya ( ) A real-time feedback system “Don’t talk about what you did wrong?”, instead ask “What can you do differently going forward?” This will be the basis of the system to be defined… We will have to take some tough calls as well in this week for few people, who we think can do better in some other organization
  • 19. It is just a start! This idea is radical as far as we know and it is not perfect yet We, directors have not taken any raise this time We may refine it multiple times before we achieve nirvana!
  • 20. Justifying “Karma” Karma in Indian religions is the concept of "action" or "deed", understood as that which causes the entire cycle of cause and effect More Raise Better Karma More Distribution Amount More Profit
  • 21. What next? You will be emailed your raise in this week along with the formula You can verify the numbers with our accountant if you want to You are still not allowed to discuss your salary or raise with colleagues You are not allowed to disclose whether you got a performance bonus You are not allowed to disclose profit figure outside the company Sorry but we can’t be transparent about above things as of now

Editor's Notes

  1. Example Data