This LiveMeeting presentation introduces Application Performance Monitoring (APM) in System Center Operations Manager 2012. APM allows monitoring of .NET and WCF applications to identify performance issues. It requires SCOM 2012 or later with the IIS management pack installed. APM bridges the gap between development and operations teams by integrating with Team Foundation Server and collecting traces in an IntelliTrace format. It provides various tools for client-side monitoring, server-side monitoring, and analyzing application diagnostics and advisors to help answer common support questions about application slowdowns and errors.

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LiveMeeting:
Jumpstart APM in SCOM
2012
Dieter Wijckmans

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About me
• Dieter Wijckmans
• Member of SCUG Belgium (http://www.scug.be)
• System Center Technical consultant for Inovativ
Belgium
• Focus on System Center Operations Manager and
System Center Service Manager
• Mail: Dieter.Wijckmans@inovativ.be
• Twitter: @DieterWijckmans

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Motto
Don’t overthink…
It’s doing common things uncommonly well
that brings success.

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Topics
Scope
• What to expect from this LiveMeeting
What is APM
• Introduction
• Requirements
• What is possible
Why APM
• What can APM do for me
• Connect dev and ops team

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Scope (what to expect)
Answer to the questions:
• What is APM?
• What can it do for me?
• What do I need to use APM?
Configuring APM and understanding the
scenarios

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WHAT IS APM EXACTLY?

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What is APM?
Application Performance Monitoring
Installed with SCOM 2012 but disabled by default
Monitoring .Net apps
Monitoring WCF services

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APM Lifecycle
History of APM
Avicode
Acquired
Rebrand
Avicode to
APM Scom
2012
Additional
functionality
SCOM 2012
SP1

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Requirements
Scom 2012 or above
Agent deployed to IIS server
Following management packs:
• IIS 7 Management Pack
• Microsoft.SystemCenter.Apm.Web.IIS7.mp
(located on the scom install media

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Bridge between dev and ops (devops)
Integration with Team foundation Server
Data collected can be converted in
Intellitrace format
Collecting Historical Traces Using
IntelliTrace Profiling Management Pack

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Configure the APM application

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WHAT CAN APM
DO FOR ME?

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Typical questions
Why is my app slow?
What happened last night with my
app?
Can you give me some perf data to troubleshoot?
My code is perfect, where is the problem?
Check with infrastructure! Our app is working fine!

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Monitoring application performance in SCOM
• Using specific management packs for the applications
• Have variety of specific monitoring
• Build for specific application
Monitoring
management packs
• Use specific action sequence to provide application
performance metrics from watcher node
• Specific scenario NOT flexible
Synthetic Transactions
• Monitoring from within the application
• Real user experience of Real users visiting sites
• Slow load times detected
Application
Performance
Monitoring

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Different tools included in APM
Client Side monitoring
Server Side monitoring
App diagnostics console
App advisor console

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Client Side monitoring
• Monitoring from a client
• Real user experience
• Metrics on load time and
experience

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Server Side monitoring
• Monitoring from the server
• Using scom monitoring
template
• Data gathered from scom
server of the iis server

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App Advisor console
AppAdvisor Console
Summary Failure
Analysis
• Graphical view of event
count over time for APM
monitored applications
• Allows for quick
identification of the most
problematic applications
over a time period
• Drill down to the top 5
events
• Drill down even further to
find the problem

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App Advisor console
AppAdvisor Console
– Application Status
• Quick review of app
health over time
• Compares current,
previous, average events
and performance
• Highlights top 10
problems with trending

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App Diagnostics console
• Provides the trace errors to dev team
• Web hosted so easily distributable
• Holds performance and errors
Gives additional input per event to
facilitate the troubleshooting

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Console

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Key takeaways
•get insight in your apps
•Close the gap between
dev and ops
•Quickly give answers to
common support
questions
Use
APM
to

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Links
• Scug blog: http://scug.be/dieter/
• Special thanks to Kevin Greene.
• SCOM 2012 link overview blog (APM): SCOM
2012 overview link blog

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Scugbe Windows 8 app
Want to stay current on the latest Sysctr news +
events of Scugbe?
Download our Win8 app!
Get it here

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Thanks for attending
Feedback: Twitter #scugbe
Mail: Dieter.Wijckmans@inovativ.be
Twitter: @DieterWijckmans