Judy Douglas is seeking an administrative assistant position. She has over 15 years of experience in administrative support, customer service, medical billing and coding, accounting, and medical records keeping. Her most recent role was as a Support Coordinator where she developed support plans, managed budgets, and coordinated client services. She is proficient in Microsoft Office, medical terminology, and has experience mentoring and training others.

1. Judy Douglas
1086 DeshonTrailLithonia GA.
678-857-0486• Judydouglas90@yahoo.com
JOB OBJECTIVE
Administrative Assistant
SUMMARYOF QUALIFICATIONS
 Skilledresearcher,writer,editorandproofreader.
 Easilymasteredmeaningandspellingof industryterminology.
 Proficientinwordprocessing
 ProficientinExcel, MicrosoftWordandPowerPoint
 Over15 yearsadministrative support
 Over15 yearsof qualitycustomerservice andproblemsolving
 Proficientinmedical terminology
 Proficientinmedical billingandcoding
 Over15 yearsof accountingexperience
 Over15 yearsof medical recordskeepingandreportingon
PROFESSIONAL EXPERIENCE
12/2005— PresentProfessional Case Management Services
Position — Support Coordinator
 Developedandsuccessfullywrote supportplansforclientservices
 Created,implementedandmanagedclientBudgetsupto80K
 Providescase managementservicesforMedicaidprogramclients
 Coordinateslinkageof neededservicesandadvocate forclientneeds
 Preparescase notes,reports,statistical reportsforquantitativereview
 Completes invoicingprocesstoassure timelypaymentforclientservices
 Transcribeddetailedmedical reports.Editedsentence structure toclarify
meaning
 Reviewsupportplans;performfollow-uptoensure quantityassurance
 Provide crisismanagementassistanceas necessary,EnsuredPrescriptionswere
up to date and appropriate Dr.follow-upandlabsoccurred.
 Verifyclient'seligibilityforMedicaidandcompletesMedicaidbilling

2.  MentoringandTrainingof new SupportCoordinators
WORK EXPERIENCE
02/2002 — 12/2005 Columbus Community Services
Position —Support Coordinator
 Developedandsuccessfullywrote supportplansforclientservices
 Created,implementedandmanagedclientBudgetsupto80K
 Provided case managementservicesforMedicaidprogramclients
 Coordinated linkageof neededservicesandadvocate forclientneeds
 Prepared case notes,reports,statistical reportsforquantitativereview
 Completed invoicingprocesstoassure timelypaymentforclientservices
 Transcribeddetailedmedical reports.Editedsentence structure toclarify
meaning.
 Reviewedsupportplans;performfollow-uptoensure quantityassurance
 Providedcrisismanagementassistance asnecessary,EnsuredPrescriptions was
up to date and appropriate Dr.follow-upandlabsoccurred.
 Verified client'seligibilityforMedicaidandcompletesMedicaidbillingand
follow-up.
 MentoredandTrained of new SupportCoordinators
1997-2002 Home Works Inc.
Position – Operations Manager
 Managed operationsof the Accounting,HumanResources andAdministration
Departments
 Preparedfinancial statement;financial reporting;accountreconciliation
 Performedall bankingtransactionsforthe company,includingdepositsand
withdrawals
 Trainedorderprocessingstaff onInvoice andPurchase orderprocessing
 Analyzed,resolved,andassistedpersonnel inhandlingworkproblems
 Preparedsummaryreportsonworkvolumes
 PerformedandManagedall payroll functionsforthe company
 Responsible foremployee’sreviewsanddiscipline reports
 Performedinterviews andexitinterviews
 Responsible fordirectsalesandprovidingsalestrainingforemployees
EDUCATION
B. A, Florida A & M University-Tallahassee,Fl