1. Connie Wisesan
1566 Eastwoodbury Lane
Marinez, Ca 94553
510-557-4981
conniewisesan@sbcglobal.net
OBJECTIVE
To finda positionwhere Icanmake a positive contributionthatutilizesthe skillsIhave tooffer. My
strengthsandinterestshave alwaysbeeninthe areaof people managementandhumanresources. I
love creatingandsupportingworkingteamsof individuals;unitingtheminacommongoal to achieve
positive outcomes. Iofferahighlevel of experience workingwithpeople inall levelsinasensitive,
directway.My greatestinterestisinfindingwaystocreate win-winsituations. Ibelieveinpossibility
managementwhichsupportsenvironmentsof successandhighlevelsof achievement.
PROFILE
Motivated, personable business professional with college degree and teaching credential
and a successful 13-year track record of maintaining a profitable small business practice. Talent
for quickly assessing a situation and personal needs – In the last 3 years completed training in
ZEGG forum and Non-violent communication facilitation. Diplomatic and tactful with
professionals and nonprofessionals at all levels. Accustomed to handling sensitive, confidential
information. Ability to create, manage and execute special events of many sizes.
Flexible and versatile -- able to maintain a sense of humor under pressure. Poised and
competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-
driven environments. Excellent team-building skills.
SKILLS SUMMARY
Special Event Planner
Workshop leader
Excellent Written
Correspondence skills
Office Management
Computer Savvy
Customer Service
orientated
Comfortable managing
complex Scheduling
Marketing & Sales
Educator
Counselor
Life Coach
Professional
Presentations
2. PROFESSIONAL EXPERIENCE
Human Resources, People Management
Extensive experience in supporting individuals in a deeper sense of wellbeing.
Skilled in creating an environment of comfort and care for client and co-workers.
Conducted and created educational presentations and workshops in support of a deeper
experience of life purpose and clarity.
Conducted small-group sessions on meditation/relaxation techniques.
Communicated complex ideas in easy to understand terms.
Skilled at individual counseling sessions as well as couples therapy.
Excellent in managing staff and volunteers in a common goal and intention.
Trained and managed a large bank of people determining and coordinating individual,
talents needs and requests
Scouted talent, hired the very best and then trained them to exceed expectations.
Able to discuss sensitive matters with finesse and kindness.
Communication: Reports/Presentations/Technology
Prepare complex reports for managed-care organizations, ensuring full compliance with
agency requirements and tight deadlines.
Author professional correspondence to customers and vendors.
Design and deliver series of classes for local businesses and associations
Conduct small-group sessions on meditation/relaxation techniques.
Power point savvy.
Rapidly learn and master varied computer programs
Customer Service/Marketing/Problem Solving
Oversee front-office operations and provide impeccable customer service.:
--Built a clientele supported by 60% referral business.
Managed an office of support staff and volunteers
Develop and implement strategic marketing plan for business:
--Created and managed a revenue generating non-profit office exceeding corporate goals
by 52% (American Heart Association)
-- Create special promotions, write/design print and outdoor advertising and coordinate
all media buying.
Trained in interfacing with the media in company image representation
Skilled in creating win – win solutions to problems in complex situations
Able to coach and support non-violent communication in adversarial situations
3. EMPLOYMENT HISTORY
2003-Present SelfEmployed,PleasantHill,CA
Consultant,Non-traditional Counselor,Special EventsCoordinator and Facilitator. Life Coach
For 15 yearsI have had a private practice withclientsthoughoutthe US and Europe supportingpeople
intheirhighestlevelsof achievement. Ihave beentrainedinvarietyof modalitiesincludingbodywork,
cranial-sacral therapy,hands onhealing,remoteclearing,Life Coaching,ZeggForumfacilitation,non-
violentcommunication. Ihave had the honorand privilegetocreate special eventssupportingpeoplein
greaterawarenessandconsciousness. Ihave createdandfacilitateddaylongandweekendworkshops
for large groupsof people.
2003-1997 Educator, UnionCity, CA
Createdandmanagedan in-home behaviormodificationschool formyspecial needsson,Alex, scouting,
hiring,managing,maintainingandtrainingmultiple tutorsatanygiventime. Maintaineddecorumand
professionalisminaveryhighlycharged,emotional environment.
1998-1996 TECH FIVE Corporation, PaloAlto, CA
Marketing and SalesSpecialistresponsible fornew sales,publicrelations,clientcare,andacquisition
for a large constructioncompanyinthe bay area.Made cold calls,investigatedleads,createdsales
presentations,managedsalesshows,cultivatedclients.Secured2multi million dollarcontracts.
1996-1990 AMERICAN HEART ASSOCIATION,San Rafael,CA
Executive Director responsible forall revenue generationandthe overall managementandstaffingof
divisiondirectors,staff volunteersandoperationsof the fieldoffice.Skilledin marketingandsalesof
programsand fundraisingendeavorsinthe community.Personnel director: plannedandimplemented
ongoingtrainingforstaff andvolunteers.Responsible forthe identificationof potential new staff,
recruitment,hiring,performance reviews,employee developmentandstaff retention.Dutiesincluded
workinginpartnershipwithbusinessandcivicleaderstomanage multiple projectsinmarketing,media
relations,fundraising,educational programs,thirdpartyrelationsandpublicpolicy.Writingand
producingbrochures,pamphlets,andmarketingmaterials.Handsonexperience withdevelopmentand
administrationof humanresource policies.
1991-1996 ST. HELENA HOSPITAL, Angwin,CA
4. Program Support Staff responsible formanagingthe schedules,requests,concernsof residential
program patients.Heavyphone workbookingandschedulingclients,coordinatedstaff schedules,
managedproblemresolutions,createdworkable win-winsituations.Controlledandmanagedmany
continuouslyshiftingdetailswhile workingwithadetoxing,oftentimeschallenging,clientele.
1986-1991 PACIFICUNIONCOLLEGE, Angwin, CA
TelemarketingCoordinatorresponsibleforthe college studentsphonechargesandbills.Billcollection,
staff coordinationandschedulingof phone engineer.Phone workwithaccounting,billcollectionand
distribution.Assistedthe senioraccountingstaff incollege payrollandHRsituations.
EDUCATION
Pacific Union College, Angwin, CA
BA in English with Secondary education teaching credentials
Emphasis in Psychology and Business
COMPUTER SKILLS
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Google Documents
Face Book
1566 Eastwoodbury Lane | Martinez, CA 94553 | 510-557-4981 |
conniewisesan@sbcglobal.net