1. Judy K. Stewart jstewart75-work@sbcglobal.net
Detail-oriented, experienced IT professional specializing in project planning, training, change and
configuration management, and support. Diverse experience includes over 25 years in the industry,
including service management, analysis, development, EDI, metrics, and reporting. Strengths include
communication, organization and mentoring.
Experience:
Project Coordination/PMO Support
Hess Corporation
04/14 – 12/15
 ProjectOne – Release 2B/Release 2C
 PMO Support - Supported several process teams as PMO.
 Involved tracking of SDLC deliverables
 On-boarding/off-boarding of resources
 Updating trackers with process team progress
 Communication link between PMO and the process team to resolve issues and risks as well as
communicate any information appropriate.
 Testing Coordinator - Worked with testing team as administrator / testing support.
 Helped facilitate testing meetings with various process teams to track the testing progress
 Used JIRA to track open/closed defects and send daily reports.
 Maintained JIRA users and status tracking.
 Reported testing status to leadership regularly as well as creating presentations for leadership
weekly status meetings
 Loading test scripts into Certify
 Worked as admin in Certify (adding users, maintaining information, maintain folders, etc)
 Creating metrics for tracking testing progress.
 Gather test results from process teams and validated results with Functional Design Document
 Attended Functional Design reviews to give testing input to the process team.
 Consolidated test results for audit team and provided supporting documents that provided them
the information needed to perform their audit for ProjectOne.
 Acted as Liaison between Audit team and process teams
 Development PMO – Supported the Development team
 Maintained SharePoint list that contained all deliverable data used by Factory to track deliverables
through development and deployment. . Included dates, links to documentation, status, and
other necessary fields.
 Maintained an Excel metrics tracker with the downloaded data from the list that included multiple
pivots, graphs, and data.
 Archived all project documentation to Development SharePoint
 Created Graphs that show the progress of each release through the SDLC
 TSS
 Development PMO – Supported the Development team
 Involved in creation of new SharePoint list to use for tracking deliverables.
 Ultimately was responsible for maintaining this list (Tracker) that contained all deliverable data
used by Factory to track a deliverable through its development and deployment. The list included
dates, links to documentation, status, and other necessary fields (over 100 fields).
 Maintained the list by added new fields when requested.
 Created new views as requested by users
 Scheduled Knowledge Transfer sessions for each deliverable so that the developers could transfer
information to the Support teams.
 Coordinated with offshore developers.
 Followed up with the development/process team to gather status information for the Tracker to be
up-to-date.

2. Judy K. Stewart
 Updated ServiceNow Enhancements with status information as the deliverable progressed through
the SDLC.
 Assisted / assured that SDLC process was followed
 Reporting and Analytics –
 Maintained an Excel metrics tracker linked to the SharePoint list that included multiple pivots,
graphs, and data.
 Created Graphs that show the progress of each release through the SDLC
 Reported status to leadership regularly as well as creating presentations for leadership status
meetings.
 Testing Coordinator - Worked with testing team as administrator / testing support.
 Backed up testing lead by working with testers and uploading scripts when requested.
 Loading test scripts into Certify
 Worked as admin in Certify (adding users, maintaining information, maintain folders, etc)
 Assisted process teams in recording testing sessions and with Certify
 Archived all Certify testing results into Development SharePoint
Project Coordination/Management and System Administrator
Level Up Consulting
10/10 – 04/14
 Managed implementation of GRC systems upgrade. Duties included: coordinating upgrade activities,
communicating with management, testing data conversion, and creating/delivering training in PowerPoint.
 Facilitated multiple security projects related to a Smart Grid implementation for a major energy company. Duties
included: Documentation using Excel and MS word, project planning, updating shared MS Project plans, training
sessions, managing RFP process in coordination with Supply Chain, coordinating resources, and diagramming
process flows.
 Programming and System Administration of time-tracking software. Duties included: creating projects and tasks,
maintaining and assigning resources, and training. Worked as project manager/programmer to create an in-house
product to replace current product.
 Managed several client initiatives. Duties included: creating custom automated Excel spreadsheet, updating
company policy update, automating budget system upload, updating oil field equipment manual and diagrams.
Business Systems Analyst
Hewlett Packard Corporation
Houston, TX
8/96 – 12/09
 Project Planning – Worked with project managers to ensure that project plans were updated and ready for
presentation to upper management. Also responsible for booking resources within organization to projects where
resources were requested, ensuring bookings were timely.
 Metrics and Reporting – Created and maintained reporting data for upper management of performance and
financial information, maximizing effective decision making.
 Implementation of HPSC (an HP program used to track incident, problem, and change tickets) - Worked with team
moving data from old program to new one, resulting in configuration management work being set up
appropriately and in winning an E Award.
 ITSM (ITIL) Processes – Heavily involved with Configuration and Change Management, as well as Problem
Management, serving as Domain Change Supervisor for about 6 months.
 Asset Management Cleanup – Devised a process to pull data from 3 separate programs to seamlessly combine the
systems, creating a process that showed non-compliance, enabling users to maintain compliant data.
 Time Tracking Management –Maintained program that allowed resources to track time against a specific program
and task, later converting to another Project Management Software program.
 Megasite Program – Chosen as the EDI Lead for the implementation of Latin America and Canada, working with
project managers to maintain consistency with US standards.

3. Judy K. Stewart
 Quality lead for the US during subsequent release of Megasites, working closely with the testing team during all
phases of testing, resulting in receiving 3 E-Awards for being quality lead, one from IT and the other two from HP
business groups.
 HP / Compaq Integration – Integrated 4 groups during different EDI projects during the HP/Compaq merger,
resulting in seamless conversions from the customers' perspective.
 EDI Analyst - Worked with Commercial customer, Consumer customers, and Major accounts to convert from
OMAR to SAP, making the implementation as smooth as possible for them, with as few changes for them as
possible.
 Worked with new customers to implement orders, shipments, invoices, etc using EDI, including Walmart.com,
Target.com, Chrysler, Fry’s Electronics, Milliken, etc., enabling paperless transactions.
 Worked with existing customers to implement new EDI transactions, ensuring requirements were met. Resulted
in receiving Compaq Treasures Award – Outstanding Accomplishment for work implementing Target.com and
Walmart.com.
 Replenishment and Intercompany Billing Support - Worked with Brazil, Scotland, Singapore, and China
Manufacturing employees to determine problems involved in communication of orders and shipments between the
SAP Sales sites and the OMAR Manufacturing sites.
 Program Development (OMAR) - Application Programmer for Compaq Order Management System, also working on
communications between OMAR and the Manufacturing sites, communicating order and shipment information.
Computer Specialist
The Bibb Company
Fort Valley, GA
03/92 – 08/96
 Supported and maintained all computer hardware and software in the plant.
 Created new quilting patterns for comforter quilting machines that had computers built into them
 Trained users in how to use new software as needed.
System Analyst
Boeing Georgia, Inc.
Macon, GA
06/86 – 01/92
 Computer Programmer (Fortran, HP3000)
 PC Hardware / Software Analyst – assembled PCs, installed software, etc
 Trained users in Windows software such as Word, Excel, etc.
Education:
Georgia Institute of Technology
Atlanta, GA
BS - Textile Management
Completed numerous professional development courses including:
 Master Certificate in Project Management – George Mason University
 Studying to take PMP exam (accumulating project hours at this time).
 ITIL Fundamentals Certification (2011)

4. Judy K. Stewart
Job Skills:
o Knowledgeable in the following:
 MS Office (Word, Excel, PowerPoint, Outlook)
 WorkSoft Certify (Administrator)
 ServiceNow
 JIRA (Administrator)
 MS Access (App creation, database maintenance, and reporting)
 SharePoint (Administrator – maintaining lists)
 MS Visio
 Visual Basic for Applications
 PPM (Project Management/Time Tracking software)
 MS Project
 Autotask (Time Tracking Software)
 BWise (System Admin)
 Business Objects
 IT service Management
 EDI
 SAP
 HP Service Center (HPSC)
References (available upon request)