This document contains the resume of Jurice Ann Maloco. She is seeking a customer service position and has over 10 years of experience working as a waitress and receptionist in Malaysia, Manila, and Dubai. Her resume lists her contact information, career objective, personal details, work history including responsibilities at various food service and hospitality jobs, education background, and references. She declares that the information provided is truthful and complete.
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service provided. I have assisted all types of customers in all types of settings. I realized that acquiring and maintaining loyal repeat business as well as spreading the word of such business through these loyal patrons is of the utmost importance in every company.
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service provided. I have assisted all types of customers in all types of settings. I realized that acquiring and maintaining loyal repeat business as well as spreading the word of such business through these loyal patrons is of the utmost importance in every company.
My responsibility is to Oversees office transaction (from admin department, project department as well as accts. dept and purchasing department). Attending client’s complain and query.
1. Jurice Ann Maloco
Mobile No# 0557733607
E-mail add:aguiotwins@yahoo.com
Address: discovery garden
CAREER OBJECTIVE:
To obtain customer services position at top-notch company and utilized the skills I have
obtained through previous work experience.
Personal Data:
Civil Status : Single
Citizenship : Filipino
Language spoken : Filipino, English
Visa status : resident visa
PASSPORT NO: EB3714373
WORK EXPERIENCE:
Jan. 2015 – Present - Waitress/Hostess: AQUARA BAR AND RESTAURANT, DUBAI MARINA YACHT CLUB
2012 - 2015 - WAITRESS/BANQUETE DEPARTMENT: AL RAZZI COMPANY,WEDDING CONTRUCTING
SERVICES (HYATT REGENCY HOTEL,JW MARRIOT HOTEL,MADINAT JUMEIRA.JUMEIRA BEACH
HOTEL,ATLANTIS HOTEL,DUBAI WORLD TRADE CENTER,MEYDAN,JUMIERA CREEKSIDE HOTEL)
Company : Café Imperial
Position : Waitress
Address : Malaysia
Year : 2009 - 2011
Company : Chinese Bar & Restaurant
Position : Waitress
Address : Manila
Year : 2007 – 2008
Duties & Responsibilities:
Greetings customer politely
Offering and Serving Beverages and Appetizer
Taking and Serving Meal Orders
Delivering the Check and Accepting Payment
Remove dishes and glasses from tables or counters, and take them to kitchen for
cleaning.
2. Present menus to patrons and answer questions about menu items, making
recommendations upon request.
Inform customers of daily specials.
Clean tables and/or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Prepare tables for meals, including setting up items such as linens, silverware, and
glassware.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes,
portioning desserts, and brewing coffee.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Garnish and decorate dishes in preparation for serving.
Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Escort customers to their tables.
Describe and recommend wines to customers.
Company : Maalikaya Health Club
Position : Receptionist
Address : Manila
Year : 2006 - 2007
Duties & Responsibilities:
Accepts room reservations, especially the acceptance of reservations for the day and
confirmation of reservations.
Assigns rooms and preparation of the weekly room forecast.
Sells guest rooms to walk-in guests.
Receipts of advance deposits (acceptance of coupons, hotel orders, etc.)
Assists guests in filling in the Registration Card.
Confirms the checking forms for commission payment to travel agents.
Prepares and distributes name slips. Prepares guest folios and follow-up with no-show
guests.
Prepares guest history.
Prepares various business reports. Comparison of budgets and analysis of revenues.
Company : SM Manila
Position : Sales Lady
Address : Manila
Year : 2005 – 2006
Duties & Responsibilities:
Responsible for assisting customers to locate and selecting merchandise.
3. Set ups advertising display, mark or tag price on merchandiser.
Ensuring a safe and clean working environment.
Ensuring that merchandise displays are full, complete and properly maintained.
Ensuring that the area of responsibility has sufficient supplies to complete assigned
duties.
EDUCATIONAL BACKGROUND:
TERIARY:
School : National College of Business and Arts, Hotel restaurant management
Address : Fairview Quezon City
Year : 2007
SECONDARY:
School : Kalayaan National High School,Bagong Silang Caloocan City
Address : Kalayaan Elementary School,Bagong Silang Caloocan City
Year : 2002 – 2005
CHARACTER REFERENCES
>S.RAMACHANDRAN-banquet service manager of Dubai World Trade Center
Email:chandrann24@gmail.com,sramachandran@dwtc.com
P.O.Box 9292
DWTC Dubai
0529224125
>Florindamacalino@yahoo.com
Banquet service manager of Madinat Jumeirah
I hereby declare that the information given is correct to the best of my knowledge and that I have not with held
any information which my effect my suitability for employment.
JURICE ANN MALOCO
Applicant