‘Creating High Impact and Digital Initiative in India’8th to 10th Dec 2010Bangalore, IndiaA Digital Hall of Mirrors: Using social media to expand awareness and loyaltyBySanjuktaBasuSocial Communication  and Media EnthusiastFounder,  Samyukta Media.sanjukta.basu23@gmail.comhttp://sanjukta.wordpress.comhttp://samyuktamedia.comPlease excuse bad spellings and grammatical errors, am sure there will be many
For a moment, close your eyes and imagine ‘communications’What is that one thing…that you reallywant to say to the world…what are your chances?
Traditional medium of communication
My life, my voice, my blog My VideosMy PicturesMy writingsMy AudiosBLOG OR SOCIAL MEDIA?
So What is Social Media?Web languageWebsiteweb hosting, TechnologyDomain nameFlash / HTMLSOCIAL Anything friendly, belonging to a group formed on common thoughts and principles: Anything that has a sense of togetherness and inclusionAn agency that helps us to carry our voices, news, stories, products, businesses, ideas, feelings opinions etc from one group to anotherMEDIA
Traditional Media: Radio, TV, Newspaper -  Not socialTraditional media mostly create information for mass consumption
 It is not our friend, it is a powerful entity that sits at a position higher than the consumers
 There is a ladder that is needed to be climbed to be able to get to that position from where an ordinary person can create and disseminate information.
 That ladder is climbed by becoming a journalist, author etc.
 Publications therefore have always been a journalist's privilege. Bloggers have taken that away
With www.paper.li you can even have your own digital newspaper (almost)
The strange story of Lali, the lonely dogI was visiting my aunt's place in kolkata and came across this story. When this pup was born, a little boy had dropped it inside a walled compound. The pup grew up within that compound being fed by neighbors. It still lives there, never jumps over the wall. I found the story quite interesting and wanted to share it.  Used cell phone to take a video
 Edited video with Microsoft movie creator
 Uploaded video on Youtube
 Wrote a short story around video and published that on my blog
Linked the video now on youtube to the blog.If you go to Google and search for 'strange story of lali' you will find, in the first 3 search results, link to my blog post, the Youtube video, one fanRaghava, who tweeted about the story to his 500+ followers.
In no time a story so ordinary and perhaps so irrelevant managed to occupy digital space, and it is going to stay there for some good amount of time to come. Not all ordinary stories are irrelevant: There are stories in every nook and corner…So many lives, so many voices…poor and ordinary…but they talk about…Struggle, success & failureCaution and inspirationWhere are these stories? Who will tell them? And why? Who wants to hear them? Who decides what gets heard?So what if they are not told?
Social media and Indian ContextRapid increase in the number of bloggers mostly in the metro cities from the early 2003 onwards
Most people initially used blogs as personal journal but currently there are many political or lifestyle blogs most of them being collaborative blogs.
Blog aggregators and collaborative blogs following American examples: Insta  Pundit – Desi Pundit, Blog Critics – Desi Critics.
Tsunami help blogs and Mumbai help blogs: Two great initiatives but hardly any replication
Bloggers meet in the physical world became a common trend in the metros, at times cities competing with each other.
Celebrity bloggers, Blog Martyrs, Regional language bloggers and Published Bloggers – You have arrived if you could be one of these
Bloggers’ persistent war with and recognition from the mainstream media: Delhi Bloggers and BBC World RadioSocial Media and India (cont)Money making blogs: The most favourite topic in any given blogger’s meet or un-conference: AmitAgarwal’s Digital Inspiration
 Intellectual property, copyright violations and plagiarism: second most favourite topics
 More off line meets, Un-conferences and general socializing around common subjects, mostly technology and related entrepreneurship: Changed culture
Youtube entered India around the same time blogs did, it was and is still largely used to share film songs, TV series etc.
Flickr entered a bit later and with it we saw a sudden increase in  amateur photographers.
 Several young and amateur film makers, entrepreneurs, consultants including myself owe their self discovery to social media tools.
Facebookand Twitter currently the two key player in social media entered India about 3-4 years back and became much more popular than blogging in less time.
Growth of twitter perhaps fastest - the whole nation took to Twitter during the 26/11 terror attack in Mumbai6% of Indian population is on internet6% of 2 Billion makes us 4th largest country in the world in terms of internet usersNumber of 'effective' social media users amongst this 6% is low.
Who are NOT blogging?My Dad
Even after 10 years, blogging has remained a niche online activity in terms of number of users, subjects blogged about, regions to which the users belongWhy?Different groups have different perception of Social Media is:NGO staff think its too technical, mostly intimidated with it -  “I can barely use email” is commonly heard.Academics are dismissive about it – They love books, are slightly angry that ordinary people messed with their privilege of being publishers and writers. Are upset with low quality of most of the blogs written by ‘lay man’; Worried about their copyright infringement.Girls and women are biased against technology, it’s a gender construct they are trapped with.Senior citizens cannot see the fonts: Internet is not old age friendly and also not friendly to differently able people.Artist don’t get how can social media help their art. They too are worried about copyrights.And what does it mean?
Digital content created by men’s rights group ‘Save Indian Family’ occupies the first spot on search results when searched for “domestic violence case studies India.” The link will take you to a page that will claim, domestic violence is a non issue, real victims of DV are the men, section 498A of IPC should be banned.
Close your eyes and think of a farmer Think of Indian Farmer and Canadian Farmer

Indian Social Media trend: Why Nonprofits, Academics, Informal sectors don't use Social Media?

  • 1.
    ‘Creating High Impactand Digital Initiative in India’8th to 10th Dec 2010Bangalore, IndiaA Digital Hall of Mirrors: Using social media to expand awareness and loyaltyBySanjuktaBasuSocial Communication and Media EnthusiastFounder, Samyukta Media.sanjukta.basu23@gmail.comhttp://sanjukta.wordpress.comhttp://samyuktamedia.comPlease excuse bad spellings and grammatical errors, am sure there will be many
  • 2.
    For a moment,close your eyes and imagine ‘communications’What is that one thing…that you reallywant to say to the world…what are your chances?
  • 3.
  • 4.
    My life, myvoice, my blog My VideosMy PicturesMy writingsMy AudiosBLOG OR SOCIAL MEDIA?
  • 5.
    So What isSocial Media?Web languageWebsiteweb hosting, TechnologyDomain nameFlash / HTMLSOCIAL Anything friendly, belonging to a group formed on common thoughts and principles: Anything that has a sense of togetherness and inclusionAn agency that helps us to carry our voices, news, stories, products, businesses, ideas, feelings opinions etc from one group to anotherMEDIA
  • 6.
    Traditional Media: Radio,TV, Newspaper - Not socialTraditional media mostly create information for mass consumption
  • 7.
    It isnot our friend, it is a powerful entity that sits at a position higher than the consumers
  • 8.
    There isa ladder that is needed to be climbed to be able to get to that position from where an ordinary person can create and disseminate information.
  • 9.
    That ladderis climbed by becoming a journalist, author etc.
  • 10.
    Publications thereforehave always been a journalist's privilege. Bloggers have taken that away
  • 11.
    With www.paper.li youcan even have your own digital newspaper (almost)
  • 12.
    The strange storyof Lali, the lonely dogI was visiting my aunt's place in kolkata and came across this story. When this pup was born, a little boy had dropped it inside a walled compound. The pup grew up within that compound being fed by neighbors. It still lives there, never jumps over the wall. I found the story quite interesting and wanted to share it. Used cell phone to take a video
  • 13.
    Edited videowith Microsoft movie creator
  • 14.
    Uploaded videoon Youtube
  • 15.
    Wrote ashort story around video and published that on my blog
  • 16.
    Linked the videonow on youtube to the blog.If you go to Google and search for 'strange story of lali' you will find, in the first 3 search results, link to my blog post, the Youtube video, one fanRaghava, who tweeted about the story to his 500+ followers.
  • 17.
    In no timea story so ordinary and perhaps so irrelevant managed to occupy digital space, and it is going to stay there for some good amount of time to come. Not all ordinary stories are irrelevant: There are stories in every nook and corner…So many lives, so many voices…poor and ordinary…but they talk about…Struggle, success & failureCaution and inspirationWhere are these stories? Who will tell them? And why? Who wants to hear them? Who decides what gets heard?So what if they are not told?
  • 18.
    Social media andIndian ContextRapid increase in the number of bloggers mostly in the metro cities from the early 2003 onwards
  • 19.
    Most people initiallyused blogs as personal journal but currently there are many political or lifestyle blogs most of them being collaborative blogs.
  • 20.
    Blog aggregators andcollaborative blogs following American examples: Insta Pundit – Desi Pundit, Blog Critics – Desi Critics.
  • 21.
    Tsunami help blogsand Mumbai help blogs: Two great initiatives but hardly any replication
  • 22.
    Bloggers meet inthe physical world became a common trend in the metros, at times cities competing with each other.
  • 23.
    Celebrity bloggers, BlogMartyrs, Regional language bloggers and Published Bloggers – You have arrived if you could be one of these
  • 24.
    Bloggers’ persistent warwith and recognition from the mainstream media: Delhi Bloggers and BBC World RadioSocial Media and India (cont)Money making blogs: The most favourite topic in any given blogger’s meet or un-conference: AmitAgarwal’s Digital Inspiration
  • 25.
    Intellectual property,copyright violations and plagiarism: second most favourite topics
  • 26.
    More offline meets, Un-conferences and general socializing around common subjects, mostly technology and related entrepreneurship: Changed culture
  • 27.
    Youtube entered Indiaaround the same time blogs did, it was and is still largely used to share film songs, TV series etc.
  • 28.
    Flickr entered abit later and with it we saw a sudden increase in amateur photographers.
  • 29.
    Several youngand amateur film makers, entrepreneurs, consultants including myself owe their self discovery to social media tools.
  • 30.
    Facebookand Twitter currentlythe two key player in social media entered India about 3-4 years back and became much more popular than blogging in less time.
  • 31.
    Growth of twitterperhaps fastest - the whole nation took to Twitter during the 26/11 terror attack in Mumbai6% of Indian population is on internet6% of 2 Billion makes us 4th largest country in the world in terms of internet usersNumber of 'effective' social media users amongst this 6% is low.
  • 32.
    Who are NOTblogging?My Dad
  • 33.
    Even after 10years, blogging has remained a niche online activity in terms of number of users, subjects blogged about, regions to which the users belongWhy?Different groups have different perception of Social Media is:NGO staff think its too technical, mostly intimidated with it - “I can barely use email” is commonly heard.Academics are dismissive about it – They love books, are slightly angry that ordinary people messed with their privilege of being publishers and writers. Are upset with low quality of most of the blogs written by ‘lay man’; Worried about their copyright infringement.Girls and women are biased against technology, it’s a gender construct they are trapped with.Senior citizens cannot see the fonts: Internet is not old age friendly and also not friendly to differently able people.Artist don’t get how can social media help their art. They too are worried about copyrights.And what does it mean?
  • 34.
    Digital content createdby men’s rights group ‘Save Indian Family’ occupies the first spot on search results when searched for “domestic violence case studies India.” The link will take you to a page that will claim, domestic violence is a non issue, real victims of DV are the men, section 498A of IPC should be banned.
  • 35.
    Close your eyesand think of a farmer Think of Indian Farmer and Canadian Farmer
  • 36.
    That’s how coolis the Canadian farmerMy question, if there is any agriculturist here, while its true we have the farmer’s suicide but is there really no other image of our farmers?
  • 37.
    Beef and porkproducers in Perth County have teamed up for the first time to use social media as a way of telling their stories. They'll use a new website as well as Facebook and YouTube.
  • 38.
    What happens whenall those people don’t blog?Insufficient digital content Misrepresentation and non-representation of causes and issues. Uneven digital space allocationIndian digital activity not representing and not being inclusive of the massesWhat was supposed to be social is once again being captured by a handful of people focused on a money making modelDark areas earlier ignored by mainstream media continues to be ignored by social media – dark in terms of region and subjectRepresentation and imagery
  • 39.
    Who will blog?Takenfrom www.i4donline.net
  • 40.
    People who engagewith the source of information – each one of us will have to integrate social media with our core work
  • 41.
    Few essential stepsof creating content for Social Media platformsMaintain a simple wordpress.comor blogger.com – no need to book domain or buy hosting space, just get a free blog like you have a free email. Link that blog to either Facebook or Twitter or to both – there are pros and cons to this, needs a greater discussionStart writing about, lets say, your research work - write about the people you meet, issues you face, interesting anecdotes, trivia about the place. Use correct tags and categories.No need to give away vital details just share your experience with the world, just like you share it with your friends and family While travelling to a village for fact finding / data collection, quickly take a picture on your way and publish it on the blog – it takes 10 minutes and doesn’t cost you any extra
  • 42.
    Few essential stepsof creating content for Social Media platforms (cont)If you are in a conference or workshop cover it live on blog or twitter – or at least write a report / review on it at the end of the day. Don’t wait for 2-3 years to finish your research and then share the work – keep the blog updated with the process of your research. (Read about SamitBasu’sNovel Race)There is no doubt your research is invaluable but if it’s an academic work of 200 pages – many wouldn’t read it. So give brief notes about it on your blog to increase interest in the work.All social media tools come with both versions, paid and free. The free versions are good enough to help you create an impact – I for one have never spent any money on Social Media and it has got me this far
  • 43.
    Site created usingfree social media tools like free blog, twitter, Facebook etc.aamisamanyanoi.wordpress.comsanjukta.wordpress.com
  • 44.
    Web StrategyEach organisationor project has its own web strategy. The basic idea is that instead of traditional websites which were meant to be digital versions of a physical office the new age websites are meant to be digital representation of the whole organisation / campaign with all its objectives, mission statement, team etc. They are based upon the principles of social media: Social, inclusive, interactive, dynamic
  • 45.
  • 46.
    The Buck Stopsat YouSo Start today
  • 48.
    Selling a productas boring as OATMEALwww.goodmorningheart.com
  • 49.
    Even if itis business for you, make it sound like it’s a noble task, a great social cause.
  • 50.
    What is Bihardoing with Youtube? Turning it to YouBiharhttp://www.youbihar.com/
  • 51.
    ShubhaMudgal’s initiative underscorerecords http://www.underscorerecords.com/
  • 52.
    Visually impaired personusing social media - RaghavaPerri’s bloghttp://raghava.in/
  • 53.
    See what Mr.Mahabir Pun is doing to get on internetPhoto taken from Nepal Wireless website Nepal Wirelss - bringing internet to villages in Nepal where there is not even electricity, using home devices http://www.nepalwireless.net/
  • 54.
    Thank you foryour patienceI can be reached at 9953936006 My blog is: http://sanjukta.wordpress.comMy Twitter:http://twitter.com/sanjuktaMy Facebook:http://facebook.com/samyukta.basu