This document provides a summary of John William Silvester's qualifications and experience as a project manager. It outlines his Prince 2 certification and SC security clearance. It then details his 19+ years of experience delivering various IT projects for companies like Capita, Nationwide Building Society, and Sun Microsystems. Key skills listed include communication, project management, team leadership, and on-time delivery. The document provides an employment history and highlights successful projects managing infrastructure changes, migrations, and implementations for clients in various industries.

1. John William Silvester
Prince 2 Accredited
SC Clearance
Email johnsilvester5@googlemail.com
Mobile 07396368740
Home 01367 850 339
Profile
Project Manager with 19+ years’ experience working for a large number of blue chip IT companies, with a
track record in various commercial projects, delivering hardware, software, migration and relocation projects
in both the private sector such as the bank of America and the retail sector for Marks and Spencer and the
Co Op. I have also delivered projects for government agencies such as county councils and the DVSA..
Extensive customer facing experiences gained during the pre and post sales project phases. Having full
project management delivery responsibility including the financial accountability to deliver solutions to an
agreed budget and timescale to achieve and sometimes exceed customer expectations.
Key Skills
 An excellent communicator written and verbal, capable of communication at any level within the
customer’s organisation.
 Proven track record of Professional Services Project management consultancy for blue chip
companies
 Excellent P&L project management skills, meeting and exceeding revenue and margin targets.
 Proven track record of project leadership, team coaching at all levels within a project team.
 Successfully delivered several complex implementation projects efficiently on time, targeted at
improving customer savings and operational performance.
 Excellent track record of delivering projects through accurate forecasting budgeting and financial
control.
 Prince2 Practitioner accreditation (2008)
 SC Clearance (2014 and 2016)
 Proven track record of Professional Services Project management consultancy for blue chip
companies
 Prince 2 Foundation (2017) accreditation. Examination passed in 2018
Key Technologies
 Cloud storage servers
 Sun/Oracle servers
 Desktop OS Windows 7.0 and windows 10
 Active directory (AD)
 EPO Antivirus configuration
 Network switches
 EMC storage devices
 Server infrastructure
 LANDESK and SCCM servers
 Branch in a Box Servers(BIAB)
 Storage Area Network/s
 Local Area Networks
 Data centre re-cabling management for banking sector clients.
 MS Lync implementation
 Firewall management and Firewall exception management
 Backup and recovery infrastructure
 Cloud Websense services
 Server implementation planning
 Global VPN(Global protect) implementation planning
 Customer managed workplace(CMW)
 Desk top implementation and planning
 Microsoft surface Hubs
 O365 implementation
 Meraki WiFi installation management

2. John William Silvester
Prince 2 Accredited
SC Clearance
Email johnsilvester5@googlemail.com
Mobile 07396368740
Home 01367 850 339
Employment Summary
Project Manager – CAPITA (September 2012 – Present)
ITS EUS Project Manager, with full responsibility for the internal and third party supplier’s infrastructure project
teams, key responsibilities included the Project definition, scoping and delivery to meet internal customer
requirements and expectations.
Capita Project Achievements
2012 - BAE Regional Aircraft
The scope of the projects is to implement a full set of security products and infrastructure based on Windows
for BAE (regional aircraft) located in Prestwick Scotland.
As the project manager I have full accountability for the technical delivery teams and technical architects
Capita Citrix ITS Poland
Full responsibility as the assigned project manager, to migrate the Poland ITS team from using a shared
Citrix platform in West Malling, to having discreet desktop applications. This project was completed within the
authorised budget, and the objective to migrate from the Capita West Malling infrastructure was met.
The customer objective to save support costs was also fully met.
Project reporting was managed via PACE.
BAE Submarines – Weymouth
Full responsibility as the assigned project manager, to manage the implementation of a new WAN and ISDN
circuits for the customer and to implement a LYNC phone system. Part of the project is to manage the
termination of current cabling between buildings and to decommission redundant kit.
Full responsibility for managing the require Capita ITS staff to complete the works
Project reporting was managed via PACE. .Work is scheduled to complete at the end of November.
The work was completed and met fully the customer expectations and requirements.
BAE Submarines – Broad Oak
Full responsibility as the assigned project manager, to manage the implementation of a new WAN and ISDN
circuits for the customer and to implement a new LYNC phone system. A significant piece of this project was
to relocate the BAE Waterlooville IT infrastructure to a new office location in BAE Broad Oak.
The IT relocation included servers, switches and secret IT assets.
Full responsibility for managing the require Capita ITS staff to complete the works and associated third
parties such as BT global services and BT Openreach
Project reporting was managed via PACE. .The relocation, reconfiguration and testing completed on
schedule and within the approved budget. I was assigned to this account on the recommendation of the
Capita TDA
Capita Customer Management (CCM)
Original assigned to work with the Programme director to set up a PMO for the CCM account to manage the
changes being generated by the customer. The PMO was required to track and report on the changes and to
ensure that the requirements were triaged and assigned to a project manager for action. This was a
temporary assignment until a PMO manager was assigned.
The CCM Programme director Michael Durkin requested that I was assigned to work on this account.
Once the PO had been assigned I became the assigned project manager to complete the outstanding project
Miami remediation works. This work includes managing technical firewall changes, changes to current CCM
telephony circuits, Implementation of Service management to ensure BAU activities such as WAN monitoring
and software upgrades are in place and functioning. The current role requires regular management reporting
and working closely with the Project Programme director to ensure the work is managed, scoped and costed
appropriately.

3. John William Silvester
Prince 2 Accredited
SC Clearance
Email johnsilvester5@googlemail.com
Mobile 07396368740
Home 01367 850 339
NHS Eastbourne infrastructure Project Manager
Infrastructure Project Manager, with full responsibility for the internal and third party supplier’s infrastructure
project teams, key responsibilities included the Project definition, scoping and delivery to meet internal
customer requirements and expectations. Infrastructure responsibilities include the definition of the required
technical hardware infrastructure and Network connectivity to support the NHS business within the Capita
dynamic hosting environment and the proposed CPC (cloud) offering.
BAE Submarines – Frimley
Full responsibility as the assigned project manager, to manage the implementation of the IT relocation, which
included servers, switches and secret IT assets and desktop assets.
Full responsibility for managing the require Capita ITS staff to complete the works and associated third
parties such as BT global services and BT Openreach
Project reporting was managed via PACE. .The relocation, reconfiguration and testing completed on schedule
and within the approved budget. I was assigned to this account on the recommendation of the Capita BAE
Programme manager. This project was delivered on time and budget.
Capita Internal project – Capita Private Cloud
Working directly with the Capita Programme director responsible for moving all current Capita businesses from
bespoke individual server environments to the corporate cloud based solution.
My role is client liaison at the Capita business director level to enable the capita business to migrate to the
cloud platform. I am a member of a two person team responsible directly to the programme director.
I have been in this role for five months. This role is now coming to a close as I am being reassigned to another
Capita project.
Capita partner project – Capita Managed Work Place – Co-op Bank 2015 – 2016
Assigned project manager to a specific Co-op Bank delivery work stream within the programme, fully
responsible for the implementation and configuration of software and devices (Laptops and Desktops).
The Day2a Phase of the project is now coming towards a close with a single item to complete.
All Assigned deliverables were completed as requested by the client project manager.
Capita partner project – Capita Managed Work Place – Entrust Stafford County Council (joint Venture)
- 2015
Capita assigned interim programme manager to assist in the pre-sales and final contract sign off.
Responsible for setting up the required work streams to enable the project to start when the contact was
signed. Once the required project work stream project managers were fully assigned my role and
responsibilities ended.
Capita partner project manager – Data Communications Company (Joint Venture) – 2016
I was assigned as the project manager to create exit plans for three specific work streams. Requirement to
complete the exit plans in a short time to enable the contract to be signed and to meet specific payment
milestones. To create the exit plans I had to work closely with the work stream leads and Capita legal
department. The exit plans were delivered on time and to the required quality.
Capita project manager assigned to Updata – Capita Group Internet project – March 2016 – Present
Group Work stream 1 – Capita Group Internet migration
I was assigned as the project manager to work with Updata to plan, manage and implement the significant and
complex change to the group’s internet connectivity. This phase was successfully implemented in August.
Phase 2 of this project involves communication the change to all the Capita business units. This phase is in
progress.
As the project manager I am responsible for working with the business units to migrate from the current
internet infrastructure to use the new cloud based solution supplied by a third party Forcepoint.
I am also responsible to communicate the change requirements to the Business unit CIO and there
nominated technical specialists.
The project team has successfully implemented the cloud based solution for Capita Group users.
The project is now stress testing the environment before we can allow the Business units to start testing
Group Work stream 2 - New DNS Server implementation
I am currently assigned as the Project manager to create the plans actions to enable the new servers to be
built and commissioned in the communications Tele hotels. The project is its early discovery and design
stages. Work in progress

4. John William Silvester
Prince 2 Accredited
SC Clearance
Email johnsilvester5@googlemail.com
Mobile 07396368740
Home 01367 850 339
Group Work stream 3 – Global VPN (Global protect)
I am currently assigned as the Project manager to create the plans and actions to enable the implementation
of the new third party service Global Protect to be implemented and pilot tested before engaging with all the
Capita Business units to plan each migration to use the new service e which is a replacement for Cisco
Anyconnect. Work in progress
The next stage I am responsible for is the production roll out of the Global Protect service to all Capita users
who work remotely. I am also responsible for managing the third-party Palo Alto to ensure it is implemented
as required.
I am also responsible for managing the communications to the Business unit CIO’s and nominated technical
contacts.
2017 - 5 Councils – O365 implementation (Shared tenancy)
I am currently assigned as the Project manager to create the plans and actions to enable the implementation
of a shared O365 tenancy environment for five councils..
I am responsible for the production roll out of the shared O365 Microsoft tenancy I am also responsible for
managing various third parties such as CloudMigrator and TrustMarque.
I am also responsible for managing the communications to the Business unit CIO’s and nominated technical
contacts. I am also fully responsible for budget management and reporting.
2017 – DVSA Account (Various projects) ongoing
Project manager assigned to install, configure and commission 20 WiFi installation at various DVSA checksite
locations nationwide.
Responsible for the delivery roll out and testing at each site location. Responsible for managing all resources
required to install the hardware and WiFi connectivity. Fully accountable for project delivery and budget
management.
Major Achievement
Delivery and roll out completed on time and within the budget. The client is now requesting Capita to manage
the delivery of a further 10 Checksite WiFi sites and has asked that I am the assigned project manager
Project manager assigned to work with the DVSA development team in assessing the use of Global Protect
Responsible for the delivery roll out and testing of 30 devices as a proof of concept. Responsible for managing
all resources required to install the hardware and WiFi connectivity. Fully accountable for project delivery and
budget management.
Major Achievement
The rapid Proof of concept analysis and preparation enabled the DVSA client to discount using Global Protect
as it was viewed as not suitable.
Project manager assigned to install, configure and commission 11 interactive surface hubs at various DVSA
locations nationwide.
Responsible for the delivery roll out and testing at each site location. Responsible for managing all resources
required to install the hardware and network connectivity. Fully accountable for project delivery and budget
management.
Major Achievement
Delivery and roll out completed on time and within the budget
Project manager assigned to install, configure and commission 15 WIFI connections at various DVSA locations
nationwide.
Responsible for the delivery roll out and testing at each site location. Responsible for managing all resources
required to install the hardware and network connectivity. Fully accountable for project delivery and budget
management.
Major Achievement
Delivery and roll out – work in progress
Project Manager – Nationwide Building Society (September 2010 – September 2012)
Infrastructure Project Manager, with full responsibility for the internal and third party supplier’s infrastructure
project teams, key responsibilities included the Project definition, scoping and delivery to meet internal

5. John William Silvester
Prince 2 Accredited
SC Clearance
Email johnsilvester5@googlemail.com
Mobile 07396368740
Home 01367 850 339
customer requirements and expectations. The scope of this project is to re cable the entire fibre LAN, WAN
and SAN cable infrastructure to the required data centre standard. The Data centre requiring the re cabling is
the live disaster recovery site and contains the online banking service and internet presence. Liaison with key
operational service managers and operational stakeholders is an essential part of the work to ensure that
production services are not impacted and the project delivery team is made up of internal technical resources,
Computacenter, British Telecom and EMC.
Senior Project Manager – VocaLink (April 2010 – July 2010)
Infrastructure Project manager, leading the internal infrastructure project teams, key responsibilities included
Project definition, scoping and delivery to meet internal customer requirements and expectations. Also
responsible for managing the budget, P&L lines, resource management for third party and internal teams as
well as reporting project progress directly to the project board.
Senior Project Manager - Sun Microsystems (January 2004 – April 2010)
Accountable for the Professional services project definition, scoping and delivery to meet commercial customer
requirements and expectations.
Senior infrastructure and operational software Project manager for enterprise class customers such as Lloyd's,
Barclays, and Bank of America. Key responsibilities included budget, P&L, managing Third party and internal
resource, reporting to the project board on a regular basis on a variety of complex projects.
Major Achievements
 Migration of a major utilities company tape media from StorageTek 9310 to Sun/STK SL8500. This
migration generating a customer saving in the region of £100k per year.
 Delivered major hardware components on time and on budget, for a major US bank to complete costs
savings and IT restructuring. Estimated costs savings of £1 million per annum.
 Major data migration for a UK telecommunications provider to the N.H.S that generated IT cost savings
in excess of £600K per annum.
 Implemented three (3) Sun/StorageTek SL8500 10,000 slot tape libraries and associated software
(mainframe and open systems).The hardware budget totalled in excess of £3 million.
 Provided Project management support to the sales team enabling them to quote for a major data centre
technology refresh. I was also the responsible project manager responsible for the delivery of the
project. Project hardware budget management of £2.5million. Project professional services budget of
£150k. Resource management of a team of 5 Sun professionals
 Managed project delivery to customer detailed and specific contract with key milestones and contract
penalties. Project delivery managed to avoid the contractual penalties. Fully met customer expectations
and contract penalties avoided.
 Developed issue/problem management plan working with customers to resolve technical issues that
were preventing the customer moving into production phases of the project. Provided customer with
action plans to resolve and monitor the issues until resolved by Sun engineering team.
Senior Project Manager - StorageTek (2001 – 2004)
Professional services project definition, scoping and delivery of Enterprise class Storage projects to Blue Chip
companies.
Major Achievements
 Delivered major Storage hardware refresh to a major UK building society which enabled the customer
to save approx. £750K per annum.
 Customer data centre relocation which enabled the customer to relocate to a new data centre without
any system down time. Estimated customer savings £1 Million.
 Provided project management tender and quote support to a major relocation of a blue chip company.
Once delivered saved the customer (SITA) £2.5 million per annum
 Project managed the data migration from HDS and EMC enterprise storage arrays to use Sun open
SAN attached storage
Senior Project Manager - IBM UK (1998 – 2001)
Delivery of project / programme components to enable the customer to outsource its IT infrastructure to IBM
generate significant IT costs based on hardware and people costs.

6. John William Silvester
Prince 2 Accredited
SC Clearance
Email johnsilvester5@googlemail.com
Mobile 07396368740
Home 01367 850 339
Major Achievements
 Delivered the relocation of a major building societies entire IT infrastructure to IBM’s North Harbour
facility as part of an IBM relocation team, saving the Building Society in excess of £5 million.
 Managed a team of six technical storage management technicians who provided 24/7 technical support
to out sourced customer
 Data centre relocation project to a new data centre without any system down time. Estimated customer
savings £1 Million.
 Delivered the Storage relocation phase of the Bradford and Bingley relocation project effectively and
to the project timetables
Mainframe Storage Management Team leader - Eagle Star Insurance (1989 – 1998)
Day to day management and maintenance of the Mainframe disk and tape storage environment and a
technical team of five analysts.
Mainframe Technical Analyst - Burton Group Financial Services (1985 – 1989)
Day to day running of the company’s batch routines and on call problem resolution
Senior Mainframe Computer Operator - McEvoy Oil field Equipment (1982 – 1985)
Day to day running of the company’s Mainframe computer
Senior Mainframe Computer Operator - ITT/IDEC Communications (1974 – 1982)
Day to day running of the company’s Mainframe computer
Geophysical draughtsman - G.S.I Geophysics International (1972 – 1974)
Compilation of Geophysical maps for the oil exploration industry
Professional Training
ESI Masters Accreditation – ESI Training – course of seven modules
Microsoft Project Management – IBM
WPM – Prince2 Foundation Accreditation – WPM Training – 2008
WPM – Prince2 Practitioner – WPM Training – 2009
Cleared to SC level - 2014 to 2018
AXELOS – Prince2 Foundation Accreditation - AXELOS training – 2018
2017 Version
Interests
I have some key outside of work interests. I am a keen motorbike enthusiast in terms of using the machine and
its maintenance. I regularly travel to Europe using the bike. I am a keen amateur historian focussing on the two
major world wars in Europe. I am also involved in the local village drama productions as a player and the set
painter.