Steven Pugh is a PRINCE2 certified Project Manager with over 17 years of experience managing IT projects in various industries such as banking, retail, and telecommunications. He has a track record of successfully delivering complex projects on time and on budget while coordinating teams of 20-50 people. Currently he is working as a Project Manager at ASDA where he has delivered projects such as a new incident management system and server virtualization projects.

1. CV - STEVEN J AMES PU GH PAGE 1 OF 3
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Personal Information
Home Address: 2 Richbell Close,Manchester,M44 5DG.
Telephone: 0161 775 2470 / 07590913775
Email: stevenpughuk2@yahoo.co.uk
Marital status: Married
Dependants: Two Daughter’s (13) & (8) / Two Sons (12) & (6)
Date of Birth: 17th October 1974 Nationality: British Driving License: Full UK
I am a hands on, qualified (PRINCE2) ProjectManager with 17 years PM experience in structured project
environments and over 20 years IT knowledge. I have the ability to run multipleconcurrent complex projects in fast
paced environments in order to deliver the company’s goals to achievethe business key objectives to ensure
benefits is realised.I have a strong exposure to interfacingwith all levels of management and the ability to build
strong customer relationshipsfor both internal and external customers.I am a self starter and always enthusiastic
about the projects I am deliveringand I have the ability to help bridge the gap between the technical team and the
business to ensure that the projectis a success.
KEY SKILLS
Agile / Waterfall ProjectDelivery Project Management (Prince-2 / APMP) Quality Management
Supplier Management Stakeholder Management Co-ordination and planningskills
Team Management leadership skills Build high performance teams
Escalation management Effective communication & planning Business Changemanagement
Coaching Financial responsibility (OTOB) Risk & issues management
Off shore management 3rd party management Matrix Management
Requirements management Multi-Team Structured Delivery Business Transformation
PROJECT AREAS OF EXPERIENCE
ERP / BillingPlatforms & Software InfrastructureManagement & Delivery Banking/ Finance
Bespoke software development Systems Integration IT
Pre-Sales PC Hardware & software rollouts Nuclear
Manufacturing Ecommerce / Web development NHS / BUPA
Aviation Landline/ Mobile Transformation
Stocks / Shares / Lending 3rd party Software / HW Delivery Data & HardwareMigrations
Office/ Equipment Relocation Retail / Distribution –Store Systems Retail
Blue Chip
Employment Experience
ASDA – Leeds, Yorkshire (Contractor) June 13 – Present
Role: Project Manager – IT Software and Infrastructure projects
Delivery of a new incidentmanagement system for use by all ASDA colleagues,I also worked in
partnership with the US Wal-Martteams to integrate the UK into the global infrastructure
encompassingall international markets. Also duringthis roleI provided ProjectManagement skills
and services to successful deliver server virtualisation and OS upgradeprojects within ASDA’s store
distribution centres.
Key Responsibilities:
Project Planningand Documentation Accurate Budget control
Project delivery on time and on budget Project Estimating
Project Management Software Quality Assurance
Key Project Achievements:
Remedy Incident Management – Yearly budget 250k (Internal / External development – Working
with a team of 20-30 people)

2. CV STEVEN PU GH PAGE 2 OF 3
Distributions Centre Server Asset Refreshes 2013-2015 –Yearly budget up to 800k + (Infrastructure
& OS upgrades)
MDS / Martin Dawes Limited – Warrington, Cheshire May 08 – May 13
Role: Project Manager / Programme Management – IT Projects
ProvidingProjectManagement skillsand services to successful deliver projects for new and current
telecommunication business partners,delivering projects usingtheextensive ERP/billing product
portfolio.
Key Project Achievements:
Mobile Phone customer CRM & eSuite (Online) platform upgrades – Yearly budget 1-2Mil (Bespoke
in house software development – Managing 20-50 people)
Bespoke CRM product development – Yearly budget 900k + (In house software development
managing30-40+ people)
Lloyds TSB – Manchester, Lancashire Jan 04 – Apr 08
Role: Project Manager / Programme Management – IT Projects
To provideProject Management skillsand services to manage the successful delivery of business
focused internal project’s,enhancingthe systems and services provided to the Lloyds TSB customers.
Key Project Achievements:
Branch Antivirus (McAfee) – Budget Responsibility 2.5Mil (Bespoke in house software development &
Strategic Infrastructurehardwaredeployment – Managing30 staff Internal & external)
NT4 Eradication (NT4E) – Budget Responsibility 3 Mil (Bespoke in housesoftware development &
Strategic Infrastructure/ Desktop hardwaredeployment – Managing80 staff Internal & external)
Ongoing Know Your Customer (OKYC) – Budget Responsibility 1.5 Mil (Bespoke in house software
development – Managing15 staff Internal & external)
Ideal Revitalisation – Budget Responsibility 1.5 Mil (Bespoke in house software development &
Strategic Infrastructurehardwaredeployment – Managing15 staff Internal & external)
TD Waterhouse - Manchester, Lancashire Mar 02 – Dec 03
Role: Project Manager – Applications & Projects
To provideProject Management skillsand services to manage the successful delivery of business
focused internal project’s,enhancingthe e-commerce serviceoffering to TD Waterhouse clients.
Key Project Achievements:
Dynamic TradingSystem SterlingReserve Fund Supermarket
Corporate Actions & Contract Agency Centre – Singlepointcommunication
Computer Associates – Altrincham, Cheshire Jun 99 – Mar 02
Role: Project Manager
To provide Project Management skills and services to the Enterprise Management team of Computer
Associates. Overall responsibility to manage the delivery of Unicenter TNG, eTrust Security and
Brightstor Enterprise storage projects on behalf of Computer Associates corporate customers.
BUPA – Manchester, Lancashire Feb 99 – Jun 99
Role: Project Manager (Contract)
To Project Manage a large team of field service engineers to undertake critical system software and
hardware updates to prepare for the year 2000. The position consisted of the coordination of a
focused team of engineers working to ensure the required software and system bios upgrades were
completed throughout all BUPA hospitals within the United Kingdom.
Specialist Computer Centres (SCC) – Halifax, West Yorkshire Sept 97 – Jan 99

3. CV STEVEN PU GH PAGE 3 OF 3
Role: Project Manager – Infrastructure Deployment (Halifax PLC)
As a Project Manager for SCC located on site atthe Halifax Plchead office,my rolewas to manage a
team of 30+ members of staff to perform deployment activities required for large-scalecomputer
and software rollouts.
Wakebourne – Manchester, Lancashire Sept 93 – Sept 97
Role: Senior System Engineer/Project Manager (Halifax PLC)
Manchester based role but covering the UK as a whole primarily focused on the support and
installation of PC’s and networking equipment for numerous Wakebourne corporate clients. Within
the six months in this role of this role I was promoted to Senior System Engineer permanently based
at the Halifax PLC.
G.E.CAlstom/ Cytek EngineeringLimited. Manchester, Lancs Mar 92 – Sept 93
Role: PC Engineer
Component level workshop repair of various computers and subcomponents down to service
mounted modules. In addition I was actively involved in telesales for the purchaseof new products
and components.
E D U C A T I O N A N D T R A I N I N G
Prince 2 – Practitioner (2008) Programme Management – Foundation (2012)
Agile Project Management – Foundation (2011) PMP in ProjectManagement – Practitioner (2007)
ASDA
Remedy IncidentManagement ASDA ProjectTracker (APT) Financial Management Tracker (FMT)
Clarity ProjectTracker
MDS / Martin Dawes Limited
DiseMP / CareStream – Onlinereal time access to their accounts Planview
eSuite / Analyzer – Sophisticated E-Billingand AnalyticsApplication Agile Projectmanagement
Programme Management
Lloyds TSB
EstimatingModel PhaseContainment Financial Crime
Requirements Management Project Delivery Improvement Workshop
Harassmentin the workplace EstimatingModel and Planning& Tracking
Software Quality Assurance Business Management Engine (BEN)
Team Coaching BuildingHigh Performance Teams
Capability Maturity Model (CMM) Level 2 Career & Performance Framework
MicrosoftProjectMaster Class –pass Software Configuration Management
TD Waterhouse
Health & Safety Display Screen Equipment TrainingModule
FireSafety TrainingModule Manual HandlingTrainingModule
Management Development MicrosoftProject98 Training
PreparingOthers to Succeed Core Skills
Service Plus OfficeHealth and Safety TrainingModule
Computer Associates
Computer Associates ProjectManagement Certification Document WritingSkills
Best PracticeRisk Management Methodologies Unicenter TNG (UT210) – Basic Implementation
Unicenter TNG (UT220) – Advanced Implementation
I N T E R E S T S A N D A C T I V I T I E S
I enjoy spending time with my family,socialising with friends and goingto the gym. I keep abreastof business trends
through subscription to industry related magazines and web sites and I am chairman of my local Sunday leaguefootball
team.