David has over 15 years of experience in business change and IT project management. He has managed large-scale infrastructure replacement projects, including complete data center migrations. David also has experience implementing enterprise systems like Salesforce.com and managing desktop transformation projects. He is skilled in areas like portfolio management, risk management, and governance.

1. Programme Management
Project Management
Team gement
ct Co-Ordination
Process Development
David Allwood
Business and IT Change and Transformation
CareerSummary
David’s career was initially in software development moving into infrastructure
design and then on to IT and business change. This has given him a broad base of
technical knowledge to draw on when delivering programmes & change portfolios for
clients.
Recent activities have been in the insurance industry and include the complete
replacement of IT infrastructure including line of business applications, with
particular emphasis on the delivery of an Enterprise Service Bus running all the
internal and external interfaces for the business. David also undertook a Finance
systems migration, moving the systems to a new data centre and upgrading them at
the same time.
David’s recent programmes have contributed to the step change in a clients IT
provision enabling them to achieve their overall business change objectives.
Other recent activities have included a Salesforce.com implementation, a complete
design and replacement of the recruitment and onboarding processes and large
scale desktop transitions.
David has worked in various sectors including government, finance, manufacturing
and agriculture and also for software producers using a range of methodologies
including PRINCE2 and PMI
David has also been a key member of the account team managing a global account
for HP EMEA with a value of $680m. This has enabled him to use his technical and
leadership skills to assist in delivering this complex global contract..
Delivery experience
● Business change and process design
● Enterprise Service Bus
● Infrastructure replacement and transition
● Business process redesign and associated IT support
● Salesforce.com and HR.net implementation
● Desktop Transformations
● Virtualisation Programmes
● Service Desk Transition and Transformation
● Portfolio Management
Specific Skills
● Business and IT Change and Transformation
● Programme Management
● Portfolio Management
● Project Management

2. ● Coaching and mentoring
● Governance
● Risk Management
● Resource Management
ProfessionalAccreditations
● MSP Certified
● PRINCE2 Certified
ITIL Certified

3. Summaryof experience
April 2015 to February 2016 - ARM
Project Manage delivery of HR Talent Management Suite (SuccessFactors). This included :
 Assistance with solutioning for each module (Performance and Succession,
Reward, and LMS)
 Assistance with onboarding Business Analyst candidate
 Liaise with middleware to deliver interfaces
 Participation in development sprints and regular team meetings
 Stakeholder management
 Delivery of phases into service
 Manage 3rd party suppliers and service providers
 Manage support process and correction of software faults
October 2012 to March 2015 - Equity Insurance (ERS)
Project Manage delivery of Infrastructure in new data centre to support application updates
to main line of business applications for claims handling and underwriting. This included :
 Solutioning for line of business applications
 Assistance with onboarding Business Analysis candidates
 Participation in agile development, sprints and daily stand ups
 Participate in steering committees
 Manage 3rd party suppliers and service providers
Project manage the development of all internal and external interfaces. This included :
● Benchmarking and selection of the Enterprise Service Bus including
negotiation of commercials
● Definition of Job Descriptions and subsequent hiring of development staff
● Cataloguing of all required interfaces with associated support and technical
documentation
● Managing development of interfaces to run on new ESB
● Specific design of replacement cheque printing service to outsourced printing
house
● Liaison with and guidance to the programme management teams
● Manage support process and correction of software faults
Project manage migration of Finance systems to new data centre. This included General
Ledger, Financial Modelling and Procurement systems
● Create and manage business case
● Design project phases
● Liaise with business stakeholders and technical subject matter experts
● Liaise with application suppliers and 3rd party technical resources
● Project manage technical provision of infrastructure and commissioning of
infrastructure and applications

4. April 2012 to September 2012 - Adecco
Project Manage delivery of application updates to various Adecco brands to support Agency
Workers Regulations compliance.
● Project manage 7 different software development streams to conclusion
including front office, middle office and back office applications
● Liaise with business stakeholders
● Manage software development, testing and delivery processes
● Manage training and communications to system users
● Manage early life support process and correction of system issues
Project manage migration of approx. 4000 mailboxes from MS Exchange 2003 to MS
Exchange 2010.
● Create and manage business case
● Design project phases
● Liaise with business stakeholders and technical subject matter experts
March 2007 to January 2012 – IT Alliance
During his time at IT Alliance David worked on a number of engagements for clients as a
Programme Manager and Senior Project Manager
● Salesforce.com and HR.net implementation
● Desktop Transformations
● Virtualisation Programme
● Service Desk Transition and Transformation
● Portfolio Management
Programme Manager for BT Engage IT - Salesforce.com and HR .net implementation
This role was to programme manage a groups of projects to support the business
transformation activities of the BT Engage IT business. The principal activities carried out in
this role were the co-ordination of the business related and supporting IT related activities to
manage several pieces of significant organisational and business change. The role included
a high level of interaction with the project stakeholders. Projects included :
● Migration from Microsoft CRM to Salesforce.com
● Implementation of HR.Net including links to scheduling systems, and
electronic payslips
● Implementation of a pilot of numero interactive in support of a change
initiative in the internal sales area
● Implementation of a SQL Cluster to provide fail-over for business
critical systems
● Design and running of a Sales Acceleration Programme.
1. End to end root and branch change in the entire hiring and on
boarding processes
2. Complete rewrite of all HR documentation
3. Complete redesign of HR on-boarding and induction
processes
4. Design of new induction courses and materials
5. Managing the process into BAU
● Implementation of HR.Net for two other BT group companies
● Scoping and business case for ADP Payroll system
● Initiation of a project to transform the Bid Management processes and

5. materials
I.T. Alliance – Share point implementation
Various internal projects for I.T. Alliance including implementation of a new internal
SharePoint system to support the project management community.
BT Engage IT – Server Virtualisation
Project manage the migration of discrete groups of physical servers into the BT Virtual Data
Centre. Design the migration, manage the various tranches through the internal BT
processes, manage the deployment of the migrated services in the VDC. Manage project
stakeholders.
Responsibilities
● Day to day stakeholder management
● Manage completion and signing of Statement of Work
● Plan phased migration
● Coordinate activities both inside the client organisation and within the
greater BT organisation
● Manage handover of migrated services to BT Service Management
BT – Desktop Transformation Programme
Project manage the roll out of a desktop transformation project for the Belfast Health Trust.
The implementation activity encompassed some 2,500 machines delivered to users over
multiple sites. The project included audit, build and delivery phases. The principal activities
carried out in this role were the design of the roll out, the specification of the build of
replacement equipment, and the deployment of the roll-out, refresh and replacement
activities. Manage project stakeholders.
Responsibilities
● Carry out comprehensive audit of sites.
● Assess audit results and arrange the build and shipment of
replacement equipment.
● Day to day management of transformation team
● Liaising with key critical users to ensure that the transformation
activity did not disrupt the running of hospital operations.
HP – Service Desk Transition and Transformation
Project manage the transition of a 2nd
line support desk to an I.T. Alliance managed service.
Plan and implement a 4 month phased project to replace and/or transition across the
existing contractor base to permanently employed I.T. Alliance staff. In order to minimise
disruption to the end client (BT) the project was planned so that no more than an agreed
number of changes would take place in any given month and that the incumbents would
shadow the new I.T. Alliance hires until they were capable of ‘flying solo’. The project also
involved a high level of stakeholder management activities including negotiation of the
Statement of Work, agreeing the changes to the staff, HR activities and interviewing and
induction and training of new staff.
Responsibilities
● Day to day stakeholder management
● Manage completion and signing of Statement of Work
● Manage successful attainment of Purchase Order
● Plan phased implementation

6. ● Coordinate activities both inside the client organisation and within the
I.T. Alliance support functions.
● Manage handover to Team Leader and Service Management
Dell - Desktop Transformation
Project manage the roll out of the desktop transformation project for the DAA (Dublin Airport
Authority) for Dell Ireland. The project included audit, build and delivery phases. The
principal activities carried out in this role were the design of the roll out, the specification of
the build of replacement equipment, and the deployment of the transformation refresh and
replacement activities. The role included a high level of interaction with the users with a
particular sensitivity to the critical nature of airport systems.
Responsibilities
● Carry out comprehensive audit of the site.
● Assess audit results and arrange the build and shipment of
replacement equipment.
● Day to day management of transformation team
● Liaising with key critical users to ensure that the transformation
activity did not disrupt the smooth running of airport operations.

7. Demand Manager/Account Portfolio Manager for HP EMEA – Portfolio Management
Responsibilities
Demand Management:
● Working within the HP account team for the Anglo American Account, reporting to
the Business Office Manager.
● Management of Service Request stream worldwide
● Liaising with design and delivery resource in EMEA, The Americas and Australia
● Liaising with Anglo American Service Managers
● Reporting to both internal HP and external Anglo American recipients
● Overseeing quality of proposal responses including compliance to contractual and
financial guidelines
● Training users worldwide in the use of the Service Request management tool PPM
(formerly Mercury) via the use of teleconferencing and virtual rooms.
● Maintaining the Support tools used by solutioners to produce proposals and ensuring
that version control applied
Account Portfolio Management:
● Working within the HP account team for the Anglo American Account, reporting to
the Business Office Manager.
● Management and reporting of Project Portfolio worldwide (major projects only > 15
working days). This used the internal HP structures based on PMI.
● Liaising with project management and delivery resource in EMEA, The Americas and
Australia
● Reporting to both internal HP and external Anglo American recipients
● Maintaining the Support tools used to manage the project portfolio (internal HP
Sharepoint system)
November 2004 to March 2007 – Fujitsu
Technical Programme Manager
Responsible for managing a team of Technical Managers and Designers delivering technical
project management, solutions consultancy, and infrastructure design and development
services to HM Revenue and Customs. Security cleared to BC level. Fujitsu Services uses a
project management methodology based on PRINCE 2.
Responsibilities
● Management of reporting responsibilities
● Management of resourcing (both new hire and current base load)
● Managing the QA and approval cycle (including version control)
● Production of project technical documents as appropriate and in
accordance with corporate methodologies including the overseeing of the use of the
configuration management system.
● Liaising with Programme Manager to manage project priorities and
resource allocation
● Designing and implementing internal processes to ensure adherence
to quality standards
● Building engagement models for internal ‘hand offs’ and interfaces
● Part of Management Team shaping the business to fit new HMRC
contract, including initial contact with TUPE candidates
● Scoping technical requirements
● Impacting Work Requests and Change Requests
● Providing technical consultancy to Service Management Team
● Promote design items as TRIOLE templates to architecture
community (most notably Softgrid)
January 2001 to May 2004 – Aviva Plc

8. Solutions Design Consultant
Responsible for business requirements gathering, and onward technical design of solutions
for Aviva Corporate Office (Head office for General Insurance, Life and Pensions business)
Responsibilities
● Scoping client requirements
● Client contact, and client relationship management
● Infrastructure and Business requirements definition
● Managing the QA and approval cycle (including strategic compliance)
● Production of project technical documents as appropriate and in
accordance with corporate methodologies
● Supporting Project Managers in the planning process
● Providing technical consultancy to Service Management Team
● Problem resolution of critical technical issues
● Definition of technical solution
● Technical architecture design
ContactDetails
Telephone : 01799 540875,Mobile : 07765 643403, mailto : allwoodd@gmail.com