This profile summarizes Imtiaz Ahamed's 18+ years of experience managing IT projects across diverse organizations in Dubai and the Middle East. It outlines his core competencies and leadership strengths in program management, solution delivery, requirements gathering, customization, development, SLA compliance, process improvement, and risk management. The profile then details Imtiaz's professional experience managing projects for clients in various sectors and his responsibilities and accomplishments in each role.

1. Imtiaz Ahamed
Dubai – United Arab Emirates│+971 506948897 / +91 8754898520 │ imtiaz9292@gmail.com
Program Management Profile
Snapshot: Qualified senior IT professional with over 18 years of experience in managing projects for clients across
diverse organizations. Distinguished for enhancing client satisfaction by rendering qualitative project delivery; exploring
challenging senior managerial assignments with a professionally managed organization
Core Competencies…
• Program Management • Service Delivery Management • End User Training
• Requirement Elicitation • Solution Customization • Software Development
• SLA Compliance • Process Improvement • Risk Management
• Budgeting & Cost
Control
• Client Relationship
Management
• Team Building &
Leadership
Leadership Strengths & Highlights
 Significant exposure in Product Implementation, Application Development, Maintenance & Support, Product
Engineering across Multiple Technologies
 Well versed in scoping, designing, developing, deploying and supporting applications in diverse technologies
 Adroit in managing pre-sales activities like proposal preparation, presentations, effort & cost estimation
 Skilled in workflow management, defect/issue tracking, problem management, risk management and change
tracking
 Adept at defining, leading and driving project operations effectively, through the implementation of several
management dynamics including Strategic Execution Plans, Task & Resource Allocation, Team Management,
Performance Monitoring / Supervision, Progress Reviews, Training & Development etc
 Polished leadership skills with ability to motivate teams to increase productivity
Professional Experience
ROLTA Middle East ~ Senior Project Manager ~ Mar 2014 till date
Accomplishments
•• Recipient of GCS project award and client appreciation for qualitative delivery of project assignment
•• Played key role in organizing end user trainings based on project requirements
Job Profile
•• Work on projects aimed at enhancing clients’ business applications, infrastructure and processes in collaboration
with senior project managers and project managers
•• Define/ update project management methodology for rendering qualitative delivery across assigned projects
•• Prepare project budgets/ estimates and conduct risk assessments based on project requirements

2. •• Assist the senior management in evaluating project progress and restructuring strategies
Projects
Project Name: Al Gaffay Project : Duration: Dec 2015 till date Client: Dubai Municipality, Dubai - UAE
Project Brief: Integrate existing systems of various organizations of Dubai (Inshaat, RTA eNOC, Building Permit
System and Amakin), to make them listen to each other and establish a single, unified and optimum solution for NOC.
GIS Data Standards Drainage, Sewerage and Irrigation from DM and extended to support DEWA Electrical, DEWA
Water, Etisalat (Telecom) and DU (Telecom) to provide standardized networks and data of all stakeholders
Project Name: Implementation of GIS GeoPortal Project : Duration: Mar 2014 - Nov 2015 : Client: GCS (General
Commission for Survey), Riyadh - KSA
Project Brief: Implementation of GIS GeoPortal for GCS (General Commission for Survey) to provide GCS to
collaborate with partner agencies, other government ministries in the region and public to communicate on the
geospatial map data, provide CAD data export and import, monitor the performance of the portal using spatial
performance dashboard and provide download products of its Geodetic, Hydrography and Topography map data
MWH Global UK Ltd ~ Project Manager ~ Dec 2012 – Feb 2014
Job Profile
•• Led activities related to identifying/ training key users from the department on EDAMS and implementing various
process improvement initiatives
•• Followed up with various support teams in end to end management of assigned projects
Projects
Project Name: Implementation of Enterprise Asset Management System : Duration: Dec 2012 – Feb 2014 :
Client: Public Works Authority (PWA), Doha
Project Brief: Project involved proposal writing, tendering, Vendor selection and training. Capturing Current State and
documenting the Business Process for Maximo. EDAMS was rolled out across different sections of Drainage department
Intertec Systems Ltd. ~ Project Manager ~ Jan 2011 – Nov 2012
Job Profile
•• Involved in setting up EAMS (Enterprise Asset Management System) Infor EAM project for Ministry of Works,
Manama, Bahrain

3. Projects
Project Name: EAMS (Infor EAM plus GIS integration) project : Duration: Jan 2011 – Nov 2014 Client: Ministry of
Works, Bahrain
Project Brief: Project designed to effectively maintain and manage MOW infrastructure assets for 3 sectors or
departments of MOW. Buildings, Sanitary and Roads sectors of MOW. To have an integrated asset registry hosting all
engineering, technical, maintenance and financial information in a secure online repository by streamlining automated
processes & procedures for effective lifecycle management of assets. Having instant reports, performance statistics,
management tracking and contract management and many other benefits from this system. This is a 16 months project
and having a GIS interface implemented through On-Point system by another company called ROLTA
Dubai World Trade Center, UAE ~ Project Manager/Business Analyst ~ Dec 2007 – Dec 2010
Job Profile
•• Set up CMMS, ADACO F&B System, DMS(Document Management System) and ERP Great Plains System for
DWTC, UAE
Projects
Project Name: Implementation of ERP System : Duration: Dec 2007 – Nov 2008 : Client: Dubai World Trade
Center, Dubai, UAE
Project Brief: Implementation of Great Plains for the Procure to Pay cycle for the procurement and contracts
department of Dubai World Trade Centre. The Business Portal application was used for raising and tracking Purchase
requisition and interfaced as Purchase Order in Great Plains from then on transactions are made and matched in Great
Plains until invoice and payment
Project Name: Facility Management System (Infor) : Duration: Dec 2008 – Jan 2010 Client: Dubai World Trade
Center, Dubai, UAE
Project Brief: Project designed for automation of Housekeeping, Protocol and Security departments along with
Engineering department costing as one FM system. All the housekeeping/Security work whether schedule/ unscheduled
will be online with their labour and material costing, so as to generate the month end management reports and also
budget for the next year
Project Name: Food and Inventory Cost control system (Hospitality Domain) : Duration: Feb 2009 – Mar 2010
Client: Dubai World Trade Center, Dubai, UAE

4. Project Brief: Project implemented for the F&B department of DWTC to maintain the food and beverage store items
and track the requisitions both outlet and purchase requisitions, recipe management and their by perform cost control
and produce month end reports in respect to the inventory of food stores, outlet issues and outlet variance reports and
food consumption reports
Project Name: CMMS(Computerized Maintenance Management System) : Duration: Dec 2008 – Jan 2010 Client:
DWTC
Project Brief: Project implemented for the Engineering department in DWTC to maintain engineering assets/
equipment information like location, category, remaining useful life, preventive /breakdown maintenance, etc. Seamless
real time integration with Great Plains Inventory module to check availability of the materials and price of the materials.
Paperless workflow based approvals. Automate the employee / Labour scheduling, to roll out the self service module to
create trouble reports, work requests from other departments. Setting up the management KPI based dash boards
Project Name: Procurement Document Management System : Duration: Dec 2009 – Dec 2010 Client: Dubai
World Trade Center, Dubai, UAE
Project Brief: The Procurement department used to maintain all purchase orders, contract, tenders and quotations
documents as hard copies; which take long time for any search. The Tender documents approval process workflows
were manually performed and the security level of confidentiality of the documents used to be very low due to number of
copies distributed to different parties involved in the tender. Document management system eliminated the hard copy
print outs and enhanced the security in the confidential documents getting circulated and also communicating with the
right version of the document, One single database for all electronically scanned procurement/contract documents,
Automated search capability for all P&C documents, Automated approval/process workflow functionality through system,
Automatic interface with fax machine
Emirates Airlines (Mercator – EGIT), Dubai - UAE ~ Team Lead ~ Jan 2003 – Dec 2007
Job Profile
•• Set up OCEAN system and Software development projects like Trade Net and Price Guide system for Emirates
Holidays and Arabian Adventures, Dubai. UAE
Projects
Project Name: Tour Operating System (TOS) Project (Travel Domain) : Duration: Mar 2003 – Dec 2004 Client:
Emirates Holidays and Arabian adventures
Project Brief: Tour Operating System (TOS) Project (Travel Domain) involves around development for Emirates
Holidays (outbound tour operator) and Arabian adventures (inbound tour operator). Project involves setting up
contracting and booking services like hotels, cruises, tours, safaris, flights, etc

5. Project Name: StaffNet Intranet Project (Travel Domain) : Duration: Dec 2004 – Jun 2006 Client: Emirates Tours,
London
Project Brief: StaffNet Intranet Project (Travel Domain) for Emirates Tours, London enabling Emirates staff to execute
their tour package bookings very easily
Project Name: TradeNet B2B Project (Travel Domain) : Duration: Jun 2006 – Dec 2007 Client: Emirates Holidays,
Dubai
Project Brief: TradeNet B2B Project (Travel Domain) for Emirates Holidays, Dubai to enable hotel bookings and other
services of Emirates Holidays
Project Name: Price Guide Project (Travel Domain) : Duration: Jun 2003 – Jul 2004 Client: Emirates Holidays,
Dubai
Project Brief: Project designed to print holiday brochures. It uses the hotel contracts stored in the system combines
with the flight fare to make holiday packages which has different rates as per the season and as defined by the tour
operators
Project Name: SuperOps Project : Duration: Jan 2003 – Jul 2003 Client: Emirates Holidays, Dubai
Project Brief: Ease job of reservation staff on following up pending payments by checking payment marked against
PNR and informs agent about the payment
Previous Assignments
• System Logic Solutions, Bangalore – India ~ Sr. Software Engineer ~ May 2002 – Dec 2002
• Feb’01 – May’02, ANZ IT, Australia ~ Software Engineer ~ Feb 2001 – May 2002
• b-IQ Technologies Ltd., Chennai – India ~ Software Engineer ~ Sep 2000 – Feb 2001
• Systronics LLC ~ Software Developer ~ Feb 1999 – Sep 2000
• Right Systems Ltd., Trichy – India ~ Software Developer ~ Jan 1998 – Dec 1998
Credentials
Education
• Bachelor of Engineering (B.E.) in Computer Science, Bharathidasan University, Trichy, India (1997)
Professional Development
• PMP Certification

6. • MCP(Microsoft Certified Professional)
Date of Birth: 28
th
November 1974 | Languages Known: English, Hindi, Urdu and Tamil | Nationality: Indian
Passport Details: Z2505057 valid till 2023 | Visa Status: Employment | Reference: Available on Request

7. • MCP(Microsoft Certified Professional)
Date of Birth: 28
th
November 1974 | Languages Known: English, Hindi, Urdu and Tamil | Nationality: Indian
Passport Details: Z2505057 valid till 2023 | Visa Status: Employment | Reference: Available on Request