1. steven.p.stack@gmail.com
913-526-6667
www.linkedin.com/in/stevestack
AREAS of EXPERTISE
Program Management
Project Management
Cross Functional Team Leadership
P&L Ownership
Vendor Management
Change Control
Customer Relationship Management
Sales Support
Managed Services
RFP Leadership
KPI/SLA Management
Risk Management/Mitigation
Network Deployment
Budgeting
Construction Management
Construction Drawing Review/Redline
Equipment Installation
System Deployment
Baseline Creation
Scheduling
Resource Allocation
Critical Thinking and Problem Solving
Relationship Building
Supervisory Experience
Operations
Network Design
Backhaul Strategies
Central Office/MTSO
Radio Access Networks (RAN)
Fiber/Microwave
Wireless Intercept/CALEA
Routing and Switching
Steve Stack
Telecom Professional/Project Manager
SUMMARY
Seasoned Telecom Professional possessing multifaceted experience currently
seeking new opportunities to invest skills and expertise. Available for extensive
travel or relocation if required. Diverse background including management,
engineering, sales, customer and vendor management and support. Over ten years’
experience managing complex projects within time and budgetary constraints.
Characterized as a self-starter and team player. Able to develop healthy, effective
and interactive work relationships. Skilled listener and communicator, able to assess
client needs and convey necessary information with clarity. Able to prioritize, solve
problems, meet deadlines and goals.
CAREER NARRATIVE
Bluegreen Vacations Present
Sales Associate
Overview: Transitional position while seeking full time telecom position. Point of sales
marketing of vacation and timeshare sales.
Vertex Innovations Inc. ` 2014-
2015
Telecom Project Manager
Overview: Project managed multiple telecom project builds of new cell sites and
installation of new fiber (end customer Verizon). Project spanned across Nebraska
and Iowa. Ensured projects were completed per statement of work and within
specified timeline and budget. Responsible for RFP’s and contract awarding.
Managed and supervised teams of subcontractors.
Key Responsibilities:
-Scoping projects and defining statement of work
-Review and approve construction drawings (CD’s)
-Selecting qualified general contractors and vendors for end customer
-Issuing RFQ’s and awarding contracts to winning bidders
-Creating Purchase Orders for contractors
-Issuing NTP’s
-Managing overall schedule and budget for end customer
-Building relationships with key customer support / operation contacts
-Regular scheduled meetings with customer and 3rd parties to ensure targets and
milestones on schedule
-Manage change control
Reason for separation: Business decline resulting in layoff.
Mindlance Consulting 2013-2014
Customer Project Manager (Telecom)
Overview: Contracted to Ericsson. Responsible managing multiple projects within the
wireless coverage group for the customer, Sprint. Ensure services are delivered
according the contract and ensure the satisfaction of the clients towards Ericsson
Managed Services. New cell site build, oDAS, Small Cell and generator replacement
projects.
Key Responsibilities:
-Building the relationships with key customer support / operation contacts
-Manage all projects within schedule and budget
-Regular scheduled meetings with customer to ensure targets and milestones on
schedule
-Manage 3rd party vendors to keep commitments and dates
Reason for separation: Contracted position expiring.
2. Software & Databases
Microsoft Excel
Microsoft Word
Microsoft Power Point
Microsoft Project
Microsoft Visio
Microsoft Access
Siterra
Procore Construction Management
Siterra
Primavera
HP Openview
Remedy
Netcool
Clearvision
Crystal
CASPR
Operating Systems
Windows
Unix
Sun Solaris
Technologies and Standards
CDMA
GSM
UMTS
EVDO
LTE
HSPA+
Wi-Max
Wi-Fi
TCP/IP
2/3/4G
MPLS
VoIP
Comverse Technology Inc. 2012-2013
Client Relationship Manager (Telecom)
Overview: Responsible for the coordination and maintenance of the relationship
between Comverse their customers. Ensured managed services being delivered
according to the contracts and ensure the satisfaction of the clients towards Comverse
Global Services. Identify and communicate sales opportunities to account/sales teams.
Reason for separation: Business consolidation of resources resulting in layoff.
LCC 2011-2012
Telecom Project Manager
Overview: Contracted to Samsung. Working on national integration team with
Samsung. Managing the backhaul requirements and processes for the Sprint Network
Vision project. Developed processes for the installation of fiber and microwave
transport to the cell sites. Project managed fiber providers.
Reason for separation: Contracted position expiring.
Fiber Tower Network Services 2010-2011
Telecom Project Manager
Overview: Contracted position. Project managed T-Mobile project in Houston, San
Antonio, Waco, Austin and Tampa markets resulting in the completion of over 90 new
build and collocation sites for customer. Scope involved upgrading existing UMTS
network to 4G (HSPA+).
Reason for separation: Contracted position expiring – Company closed business.
Greythorn Consulting 2010-2010
Project Manager Microwave Backhaul (Telecom)
Overview: Contracted position to Clearwire. Project Manager of microwave backhaul
installation for the Clearwire Pacific Northwest markets, resulting in the construction of
over 200 sites.
Reason for separation: Contracted position expired.
Nextlink Wireless Inc. 2006-2009
Senior Sales Engineer (Telecom)
Overview: Provided sales engineering support for carrier sales team in all pre and
post-sale activities resulting in the acquisition of new business. Scope of work
included, assisting in defining opportunities, translating customer requirements into
workable solutions and participating in sales calls or customer visits.
Reason for separation: Company closed business
S8 Networks Inc. 2005-2006
Telecom Project Manager/Project Engineer
Overview: Provided project management as well as project engineering support for
lawful intercept project resulting in meeting the federal deadline for phase 2 of the
“Communications Assistance Law Enforcement Act” (CALEA). Scope of work
included the installation and integration of proprietary platform and equipment in 43
cities. Leading the development of lab test plan. Creation of project schedule and
assignment of resources. Directing CALEA engineers in executing plan and fixes.
Interacting with FBI and 3rd party vendors to insure compliance. Hiring, training,
supervising contractors. Leading installations and testing at all sites. Daily interface
and reporting to end customer.
Reason for separation: Contracted position expired.
3. Hardware Platforms
Nortel DMS 100
Nortel DMS 250
Nortel DMS 300
Nortel DMS 500
Motorola EMX2500
Motorola EMX 5000
Motorola SRP
XCipio Wireless Intercept
Cisco
AAA Server
PDSN
HLR
SMS
Ceragon Radios
Dragonwave Radios
Motorola PtP Radios
Harris Stratex Radios
Ericsson Radios
Alltel Wireless 2003-2005
Telecom System Engineer
Overview: Responsibilities include supporting existing products, functioning as
subject matter expert, third level troubleshooting support, product management and
vendor relations. Specific supported products include pre-paid mobile, directory
assistance, picture messaging and regulatory products, CALEA (Communications
Assistance for Law Enforcement Act) and TTY.
Reason for separation: Layoff due to reduction in force.
LCC 2002-2003
Installation Manager (Telecom Equipment)
Overview: Managed installation/de-installation crew for $10 million upgrade of
Nortel E-3 equipment for Cingular in North and South Carolina.
Reason for separation: Contracted position expiring
Systems and Software Services 1999-2002
Sales Engineer (Telecom)
Overview: Contracted to Motorola. Provided project management as well as project
engineering support for lawful intercept project resulting in meeting the federal
deadline for phase 2 of the “Communications Assistance Law Enforcement Act”
(CALEA). Scope of work included the installation and integration of proprietary
platform and equipment in 43 cities. Developing and leading lab test plan. Performed
Engineering services for Alltel account team. Assisted sales team in determining
engineering requirements and solutions, traveled to customer sites to perform site
surveys, assisted in product demonstrations and sales presentations and provide
pricing quotes.
Reason for separation: Contracted position expiring
TekSystems 1998-1999
Translation Manager (Telecom Switching-Core Network)
Overview: Translations supervisor for Nortel DMS 500 Network. Managed team of
network engineers to maintain software in switching network.
Reason for separation: Contracted position expiring
Sprint 1990-1998
Telecom Project Manager
Overview: Managed and led team of 15 to 18 technicians on many cross-functional
projects. Developed and implemented project plans and assigning resources, resulting
in successful rollout of several multimillion dollar broadband company projects
Reason for separation: Layoff
EDUCATION
MBA –Business Administration - Keller Graduate School of Management
B.S. Aviation Technology/Business Administration – University of Central Missouri
Currently pursuing self-study PMI Certification
Current Real Estate License