This document provides a summary of Gopinath Jayaraman's experience and qualifications. He has over 14 years of experience managing IT projects across multiple roles and industries. Currently he works as a Project Manager at Citibank, where he is responsible for managing global IT implementation projects involving core banking, payments, wealth management and other systems. Previously he held technical and management roles at Oracle, Wipro and managing various projects for Citibank across Asia and Europe.

1. Gopinath Jayaraman
vjgopinath@gmail.com Mobile: +65 8186 2404
BLK 230 Tampines Street 24
#06-136 Singapore 524 230
Nationality: Indian
Residendial Status: Singapore PR
I have over 14 years of experience in managing IT in various roles spanning IT Application & Environment
Operations. Technically sophisticated professional with pioneering career reflecting strong technical
management qualification with hands-on Application & Project Management expertise across the globe.
Maintain Focus on achieving bottom-line results while formulating & implementing advanced technology &
business solution to meet a diversity of needs. Superior record of delivering simultaneous large-scale, mission-
critical projects on time & within budget.
Responsible for formulating & implementing IT Projects for Global Consumer Banking Applications in 20
countries across ASPAC & EMEA. I have been working for Citibank N.A, Singapore for 10 years, 8 years through
Emerio Globesoft as Consultant, later 2 years through Tata Consultancy Services APAC Pte Ltd, as Consultant in
the role of Project Manager. The role has assisted to set a track record with proven soft skills and successful
client facing experience, as well as to practice the professional experience gained over 5 years as a seasoned
Project Manager. Have worked as Senior Member Technical Staff at Oracle(Bangalore)for 1 year and Senior
Software Engineer at Wipro(Chennai) for 3 years.
EXPERIENCE
Project Manager 05/2013 – 05/2015
CTO – Global IT, Citibank N.A Singapore (Employee of TCS)
Citibank is the world’s leading provider of integrated Financial services. Citibank’s latest Global Common
initiative targeted to simplifying and standardizing thousands of Citigroup's information technology systems
into one system – build once, deploy multiple principle – and replace existing country specific systems. Worked
as Project Manager for Global Common V2 and V3 implementations. As Project Manager, I was managing the
project deliveries of varied applications in domains of Core Banking, Cards, Digital Banking, Wealth
Management, Customer Management, Collections and Business Analytics. The role also demanded the
engagement of all stakeholders, including third-party software suppliers, vendors, and partners like
Brokerages, Fund Houses etc.
Engagement include
Project : Global Common V2 (7 ASPAC Countries)
Role : Project Manager (Waterfall Model)
Project : Global Common V3 (10 ASPAC Countries + USA)
Role : Project Manager (Agile Methodology)
 Facilitate meetings with sponsors and stakeholders to identify project requirements and ensure they align
with your company’s strategic goals
 Plan and coordinate activities of software development projects to ensure that project goals are
accomplished from inception to release.
 Act as process architect, formulating better ways of managing projects and information flow.
 Keep current with industry trends and educate project management personnel as both a mentor and
authority on project management.

2.  Identify key metrics that should be utilized in analyzing project management effectiveness.
 Advised Product Architects, Product Development Managers and team leads to develop project plans
specifying goals, strategy, staffing, scheduling, identifying risks, contingency plans, and allocation of
available resources.
 Identify and Manage Project Change Requests using established process, get necessary approvals and
involve stake holders to take the Change Requests to closure within Project Timeframe.
 Work with stakeholders on Release Planning of the User Stories/Sprints which will go as part of the
Release and Plan/Execute accordingly.
 Work closely with the Managing Directors, Directors and SVPs to understand priorities, influence
decisions, propose solutions and ensure success of key priorities
Technical Project Manager 05/2010 – 05/2013
Global Consumer Technologies, Citibank N.A, Singapore (Employee of Emerio Globesoft)
As Technical Project Manager, I own solution delivery and is ultimately responsible for development project
leadership, management, quality, and timely delivery. To work effectively with and lead technical personnel
(Development Team Managers, Systems Analysts, Developers, Testers), and clearly translate business priorities
and objectives into technical solutions. Provide overall development project leadership, and direct project
teams in the delivery of high-quality products within committed timeframes. Provide overall development
project leadership, and direct project teams in the delivery of high-quality products within committed
timeframes. Coordinate through the development managers all delivery activities and act as the escalation
point for all development and build issues specific to projects.
Engagement include
Project : EMEA Rainbow (EMEA Private Banking, EMEA-Consumer Banking)
Client : Citibank EMEA
Role : Technical Project Manager
Environment : Linux, TIBCO BWEMS, Oracle, WAS,IHIS, FIX/SWIFT Protocols
Project : Global Common V 1 South East Asia (Seven Countries)
Client : Citibank ASPAC
Role : Technical Project Manager
Environment : Linux, TIBCO BW/EMS, Oracle, WAS, IHS, FIX/SWIFT Protocols
Project : EMEA Data Center Migration
Client : Citibank EMEA
Role : Technical Project Manager
Environment : Linux, TIBCO BW/EMS, Oracle, WAS, IHS, FIX Protocol
Project : EMEA Pre-Rainbow eBrokerage
Client : Citibank EMEA
Role : Technical Project Manager
Environment : Linux, TIBCO BW/EMS, Oracle, WAS, IHS, FIX Protocol
 Collaborate with senior managers and work stream heads to execute projects.
 Manage the development teams to ensure the right teams are working on the right build components at
the right time, with clear expectations of milestones and goals.
 Coordinate and communicate night of deployment status and issues to leadership on planned deployment
activity dates
 Vendor Management of Service Providers for the Project Deliverables and Defect fixes conforming to
agreed SLA and Quality
 Manage technical discussion between partners (Brogerage/Fund houses) and Technical teams, for the
setup of communication channels between Citi and partners, within agreed timelines.

3.  Analyze the project portfolio to ensure that work aligns to strategic decisions.
 Manage Defect Triaging and ensure the right teams work on the defects and ensure timely closure with
acceptable quality.
 Evaluate project flow, publish reports and conducting review meetings to keep projects on track.
 ¬Facilitate the efficient use of resources across multiple projects and monitor trends to ensure use aligns
with strategic goals.
 Responsibility for mentoring less experienced project managers by sharing tips, techniques and templates
and assist to perform this role.
 Possess a high degree of professional confidence and credibility with the presence and communication
skills to represent IT related concepts effectively with senior level management.
 Manage the Environment Setup for TIBCO Applications which is new to the teams with guidance from
Vendor teams, for all environments.
Technical Delivery Manager – Kana / CWP / Navigator Applications 02/2008 – 04/2010
ITO, Citibank N.A, International (Employee of Emerio Globesoft)
Engagement include
Project : RDIP Regulatory Project (CWP-Asia, Navigator-EMEA)
Client : Citibank EMEA / ASPAC
Role : Technical Delivery Manager
Environment : J2EE, Linux, Oracle, WAS, Rational Application Developer/Clearcase
Project : China Data Center Migration
Client : Citibank China
Role : Technical Delivery Manager
Environment : AIX/Linux, Oracle, , WebSphere, and SunOne 6
Project : Kana/Oracle Version Upgrade
Client : Citibank ASPAC
Role : Technical Delivery Manager
Environment : Oracle, WAS, Iplanet Mail Server, Tomcat, Kana Applications
 Effectively manage time and tasks and to report status and deliver tasks on schedule.
 Implement team goals for the year, mediate interpersonal issues, Inspire and motivate team members,
Provide periodic and effective feedback through monthly reviews of progress against goals
 Target Zero surprises; proactively react to the surprises with the detailed written explanation
 Constantly looking for ways to increase the team’s velocity/productivity by eliminates the waste.
 Conduct project risk identification and mitigation action planning with the PM at the project level
 Delivered on time and budget, a major Regulatory Enhancement project across ASPAC / JAPAN / EUROPE
markets for CWP/Navigator, with rigorous timeline, due to the regulatory nature.
 Managed major upgrade project of Kana Response from 7.5.2 to 10.1 and Kana Connect from 6.4.1 to
10.1. (vendor products), in extensive coordination with the Vendor team.
 Liaise with 10 country businesses, other application teams, data center and vendors for day to day
activities for Release/Change Management, Incident management, Project management, and Operations.
 Manage the application related management items such as Technology Stack, and also liaise with
Architecture, Compliance teams ensuring the product meets Citi Compliance standards.
 Delivered China Data Center Migration regulatory project, for CWP Application, mandated by
Government, on schedule and quality.
 Planning work allocation, conduct status meeting and report to management of the status/progress of
projects/BAU for a team of 18 people spread in Singapore and China.
 Responsible for Project deliverables for the application and reviews of those deliverables, timely
escalation of the risks to the deliverables time line commitments.
 Preparation and maintenance of the Software Effort Worksheets for various projects and tracking the
efforts spent by team members on those projects.

4.  Provide work direction, training and development to other team members
Tech Lead – MEMFIS Investment Application 12/2004 – 01/2008
IDT, Citibank N.A, International (Employee of Emerio Globesoft)
Engagement include
Project : Core Banking - Oscar EBS Taiwan
Client : Citibank, Taiwan
Role : Tech Lead
Environment : J2EE, Solaris, DB2, WebSphere, and iPlanet Webserver, Ant
Project : Core Banking - Oscar EBS Germany/Spain/Italy/Belgium
Client : Citibank, EMEA
Role : Tech Lead
Environment : J2EE, Solaris, DB2, WebSphere, and iPlanet Webserver, Ant
Project : Citi Private Banking – European Strategic Platform
Client : Citibank - Private Banking, EMEA
Role : Tech Lead
Environment : J2EE, Solaris, DB2, WebSphere, and iPlanet Webserver
 Manage Team coordination between various support teams. (Dev Team-Shanghai, Infra, Data Centers,
Testing etc).
 Assess and manage functional and non-functional requirements and ensure that they are addressed with
the technical solutionReview programming and environment changes and raise awareness for potential
impacts
 Act as liaison between technical and non-technical counterparts
 Provide technical support to Business and Testing teams for queries/issues resolution.
 Manage Environment Setup, Build/Release Management, Source Control for each roll-out.
 Provide product evaluation, proto-typing and POC on new technologies
 Production Support & Coordination for Front-End Infrastructure
 Developed a module in Java/J2EE for MLT Application which is part of MEMFIS
 Write and maintain Ant scripts for Build of MEMFIS application packages
----------------------------------------------------------------------------------------------------------------------------
Oracle India Platform Engineering group was responsible for porting Oralce RDBMS and other products from
base platform (Solaris) to other Unix platforms (AIX/Linux/HP-UX etc). Whenever a new release of Oracle
Products is planned, the impact analysis is done for other platforms and required modifications are done. This
is followed by rigorous regression testing on all platforms. If issues are identified, the necessary analysis is done
and required changes done for other platforms. All the above tasks are executed by Platform Engineering
team.
Senior Member Technical Staff – Oracle RDBMS Porting 12/2003 – 12/2004
Oracle India, Bangalore, India
 Involved porting of Oracle RDBMS to LinuxAMD64, LinuxIA64 and Solaris64 from Solaris32.
 Porting of Oracle Backup and Recovery product to Solaris64 from Solaris32.
 Fixing the build and regression bugs arising out of porting the DB software to other Unix flavours.
 Won major appreciation from all Managers for the outstanding contribution in the ST Platform
Engineering Group.
 Key member in the team in setup of porting infrastructure and planning and integration
 Wrote procedure documents for the same and mentored other team members.

5.  Generation of periodic labels of the components which involves Label generation, build, short regress and
publishing of labels using Oracle Corporation’s Configuration Management tool ADE
 Conducted training on Integration (Source Code Management) for other team members.
 Provided exhaustive help and mentoring to other team members.
----------------------------------------------------------------------------------------------------------------------------
Wipro Technologies is a service provider for Technology companies worldwide. Our account was catering to
telecom projects of Alcatel Corporation for Routers, Switches and other telecom equipment and Network
Management Applications. I was engaged as Developer and later as Project Leader and On-site Coordinator
(Canada).
Senior Software Engineer – Alcatel Telecom Applications 11/1999 – 10/2002
Wipro Ltd, Chennai, India
Project : Alcatel - 5620 Network Manager - Statistics Collection Support
Client : Alcatel, Canada
Role : Project Leader / Onsite Coordinator
Environment : Solaris, C/C++, Informix, SCCS, Rational Test Suite
Project : Alcatel Xantium IP Management - Command Line Interface
Client : Alcatel, USA
Role : Project Engineer
Environment : Solaris, C, Embedded C, Tcl/Tk, Clearcase, Rapid Logic Purify, Purecoverage
 In the role of the Project Leader, I was involved in planning, ensuring quality, technical assistance to team
members, work allocation, conducting reviews, client communication.
 Also take part in the Enhancement work in the role of a Project Engineer.
 In the role of Onsite Coordinator, I was involved in executing Feature Tests; coordinate the activities of the
offshore team with the client.
 As Project Engineer, coordinated the Team for 2 months in the absence of the Team Lead and went onsite
to US for Build 7 Feature Integration Testing.
 Besides development and module testing, I acted as the offshore coordinator for the Build 6 Feature
Integration Testing (FIT).
 As a developer, I was involved in the design and coding of QOS, RSVP CLI codes for Build 6.
 During offshore support, I was involved in the bug fixing of all the protocols and coordinated other team
members in bug fixing and delivery of the code.
 During onsite for Build 7 FIT, I was involved in the testing of MPLS, RSVP and BGP protocol configuration
and display.
SKILL SETS
Operating Systems Linus, HP-UX, Solaris, Tru64, IBM AiX, Windows 2000
Middleware/ Servers TIBCO BW, WebSphere, MQ, WebLogic, iPlanet Mail Server
DBMS Oracle 8i / 9i / 10g / 11i, DB2
Protocols FIX (Equities/Bonds), SWIFT(Mutual Funds), TCP/IP Suite
Languages/Scripting Java(J2EE), C/C++, VC++, SQLPlus, Ant, Unix Shell, Tcl/Tk
MS Office Tools Visio, Project, Office Suite, Sharepoint, Lync
Other Tools HP Quality Center, Service Now, Rational Application Developer, RTC
Specialized Software Appia (Trading) / Kana Connect & Kana Response (Email)
PERSONAL DETAILS
EDUCATION :
 Bachelor of Engineering (B.E., University of Madras, Chennai, 1995 (4 yrs)

6. CERTIFICATIONS :
 PSM I – Professional Scrum Master from Srum.org (June 2015)
 Unix and C Programming, Manipal Institute of Computer Education, 12/1995
 Oracle 5 & Developer 2000, Data Software Research Co, Chennai, 4/, 1996
TRAINING :
 Attended PMP (Project Management Professionl) Training in 2007
 Overview of ATM and Frame Relay Networks, In-house Training at Wipro
 New Leaders Program, In-house Training program at Wipro, Chennai
 OOAD /Rational Rose - Corporate Training at Oracle, Bangalore, Sep 04
AWARDS :
 Citibank: Star Award for outstanding contribution is resolving compliance issues and complex
version upgrade issues in Vendor products.
 Oracle Corp: Awarded Oracle Stock Options and Performance Bonus for outstanding contribution in
Server Technologies Platform Engineering Group.
 Wipro: Awarded “Feather In My Cap” award by the Project Manager, in the Alcatel Xantium sOFLT
Project, for my outstanding contribution.
REFERENCES
Palanikumar Nagarathinavelu
VICE PRESIDENT
5 CHANGI BUSINESS PARK CRESCENT
Singapore 486027
Phone: Work: +65 6654-2458 Mobile: +65 9105 4805
Email: palanikumar.nagarathinavelu@citi.com
Ashwin Vellore
VICE PRESIDENT
5 CHANGI BUSINESS PARK CRESCENT
Singapore 486027
Phone: Work: +65 6654-3234 Mobile: +65 8186 2405
Email: ashwin.vellore@citi.com
OTHER DETAILS:
Date of Availability : Immediate
Residential Status : Singapore Permanent Resident (SPR) / Indian Citizen
Last Drawn Salary : 7200 SGD + CPF 800 SGD
Expected Salary : Negotiable

7. CERTIFICATIONS :
 PSM I – Professional Scrum Master from Srum.org (June 2015)
 Unix and C Programming, Manipal Institute of Computer Education, 12/1995
 Oracle 5 & Developer 2000, Data Software Research Co, Chennai, 4/, 1996
TRAINING :
 Attended PMP (Project Management Professionl) Training in 2007
 Overview of ATM and Frame Relay Networks, In-house Training at Wipro
 New Leaders Program, In-house Training program at Wipro, Chennai
 OOAD /Rational Rose - Corporate Training at Oracle, Bangalore, Sep 04
AWARDS :
 Citibank: Star Award for outstanding contribution is resolving compliance issues and complex
version upgrade issues in Vendor products.
 Oracle Corp: Awarded Oracle Stock Options and Performance Bonus for outstanding contribution in
Server Technologies Platform Engineering Group.
 Wipro: Awarded “Feather In My Cap” award by the Project Manager, in the Alcatel Xantium sOFLT
Project, for my outstanding contribution.
REFERENCES
Palanikumar Nagarathinavelu
VICE PRESIDENT
5 CHANGI BUSINESS PARK CRESCENT
Singapore 486027
Phone: Work: +65 6654-2458 Mobile: +65 9105 4805
Email: palanikumar.nagarathinavelu@citi.com
Ashwin Vellore
VICE PRESIDENT
5 CHANGI BUSINESS PARK CRESCENT
Singapore 486027
Phone: Work: +65 6654-3234 Mobile: +65 8186 2405
Email: ashwin.vellore@citi.com
OTHER DETAILS:
Date of Availability : Immediate
Residential Status : Singapore Permanent Resident (SPR) / Indian Citizen
Last Drawn Salary : 7200 SGD + CPF 800 SGD
Expected Salary : Negotiable