Johnny Castelano Resume
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Johnny Castellano has over 10 years of experience in store management roles. He most recently worked as the Store Manager for Cash America Pawn from 2013 to 2015, where he was responsible for customer service, staff training, administrative and financial management, and ensuring shop goals and profits were met. Prior to that, he spent three years as a Sales Manager for Sprint Inc. and over two years as the Part Sales Manager for AutoZone, where he gained experience managing stores, inventory, accounting, product merchandising, and commercial accounts. He is proficient in Microsoft Office, bilingual in English and Spanish, and holds various certifications.
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Johnny Castelano Resume
- 1. Johnny Castellano 19702 Cozy Cabbin Dr. Katy, TX 77449 C:832-321-4702 Johhny832@gmail.com OBJECTIVE To continue my career with an organization that will utilize my Experience & Administrative skills to benefit mutual growth and success. EXPERIENCE Cash America Pawn Houston, TX Store Manager 05/2013-02/2015 General Duties and Responsibilities: (This is a representative list of the general duties the position may be asked to perform and is not all-inclusive.) Managed the customer relations atmosphere leading by example greeting and meeting each customer that enters the shop in a friendly and helpful manner. Managed all the training of CSRs so their development meets the prescribed Cash America standards. Managed the administrative process and procedures within the shop,which includes, assets,inventory, PFIs, merchandising, shop presentation,shop systems,and FSC reporting. Reviewed shop’s financial statements daily, communicating results to shop staff and setting goals for coworkers that will maximize shop profits. Provided clear and concise communication to all shop coworkers, so that all coworkers understand the shop’s mission and profit objectives.Communications should take on the form of meetings, one on one, memos, and general bulletin board postings. Sprint Inc. Houston, TX Sales Manager 10/2010-04/2013 Assisted in managing branch store. In charge of sales,product knowledge, product planograms. Managed store finances, accounting, logistics. Assisted customers with product knowledge of services and equipment. AutoZone Part Sales Manager Houston, TX Managed store product inventory/loss prevention 04/2008-09/2010 Managed company commercial accounts Conducted planograms for store Managed company finances and accounting Managed store profits and losses • Bilingual – English and Spanish.
- 2. QUALIFICATIONS Microsoft word and excel “M.I.T” Certifications- Managerin training • Life Insurance Licensed EDUCATION Spring Woods High School Houston, TX -High School Diploma- class of 2008