1. JOHN G. ELLIS
(209) 213-7845 │ elisjg@hotmail.com
P.O. Box 839 Yosemite, CA 95389
PROFESSIONAL PROFILE
• Over 20 years of experience in property management at Delaware North Parks and Resorts at
Yosemite specializing in both year-round and seasonal housing, as well as facility
administration, tenant relations, and business organization.
RESPONSIBILITIES
Staff
• 8 assistant managers
• 20 hourly associates
Residents
• 1,237 total residents
• 190 seasonal residents
Units
• 655 total units
• 127 apartments
• 295 dorm rooms
• 114 cabins
• 119 tents
• 161 seasonal units
Facilities
• 16 communal rooms
• 15 laundry facilities
• 15 outdoor courtyards
• 17 shared kitchens
• 38 public bathrooms and
shower houses
CORE COMPETENCIES
Administrative
• Experience directing a staff of assistant managers and non-union associates, as well as union
associates working under a collective bargaining agreement.
• Responsible for staff scheduling, counseling, and discipline in accordance with company standards,
housing guidelines and the collective bargaining agreement.
• Maintain confidentiality and keep all office records current including tenant information and
maintenance logs.
• Organize and coordinate group presentations and orientation tours of new employee housing
development.
• Establish policies, and guidelines for new employee housing development.
• Teach ongoing staff training and new resident orientation classes.
Properties
• Manage day-to-day operations including addressing tenant concerns and the supervision of daily
cleaning and facility maintenance according to company standards and the NPS 48 guidelines.
• Regularly receives high marks from the National Park Service on semiannual federal facility
inspections, and on company mandated inspections including fire and safety, fire suppression
system inspections, and on emergency and evacuation drills.
• Manage the opening and closing of housing units for seasonal availability, maintenance, repair, and
remodeling.
• Coordinate the maintenance of outdoor areas including snow removal.

2. JOHN G. ELLIS
(209) 213-7845 elisjg@hotmail.com
P.O. Box 839Yosemite, CA 95389
Tenants
• Maintain extensive resident interactions including cultivating relationships, providing services,
education, and counseling as needed.
• Conduct investigations for all disciplinary actions related to the enforcement of the Associate
Housing Guidelines and the Standards of Conduct and implement corrective counseling actions up
to and including termination and/or eviction.
• Manage the night housing team responsible for overnight security, off hours rule enforcement and
resident conduct.
CERTIFICATES & AWARDS
Corporate Certifications
• Time Management
• Code of Conduct
• Safety Compliance
• Having Difficult Conversations Effectively
• Preventing Workplace Violence
• Grievance Meeting Guidelines
• People Manager Software– Overview, Tracking, Recruitment, Reporting
United States Marine Corps
• Received Honorable Discharge after four years of service
• Served in Operation Desert Shield and Operation Desert Storm
• Awarded National Defense Service Medal
• Awarded Good Conduct Medal
• Awarded Kuwait Liberation Medal
• Awarded Sea Service Deployment Ribbon
• Awarded Overseas Service Ribbon
• Awarded Southwest Asia Service Medal