1. Matthew Paul Richard
5858 Roanoke Street | San Diego, California 92139
619.436.6771
richardmatthew55@yahoo.com
SUMMARY OF SKILLS
• CONSULTATIVE SALES • VALUE QUANTIFICATION • BUSINESS DEVELOPMENT
• ACCOUNT MANAGEMENT • PRODUCT & PROGRAM EDUCATION • ROI & SAVINGS MODELING
• PROGRAM MANAGEMENT • CHANGE MANAGEMENT • CLIENT RELATIONSHIP MANAGEMENT
• CONTRACT NEGOTIATIONS • COMPETITIVE INTELLIGENCE • PRODUCT DEMONSTRATIONS
Software Proficiencies: Microsoft Word, ExcelandPowerPoint,variousproprietarydatamanagementsolutions.
CAREER SUMMARY • Over 11 years of excellence with the United States Navy in multiple roles including Culinary
Work Center Management, Culinary and Hospitality Specialist, Administrative Clerk and Instructor.
• Tenacious and polished professional with extraordinary abilities in client relationship management,
product and program education, product value quantification, ROI modeling and analysis, and
business development.
• Poised and confident communicator with a record of excellence in the development, administration
and implementation of products and services and the methodology to ensure success.
• History of excellence in program communications, cross-divisional leadership, resource
administration, identifying client needs and solutions, cooperative marketing, promotions and
incentives, and services integration.
• Superior program audit and analysis abilities with strong abilities in identifying program deficiencies
and creating and developing remedies and improved processes.
• Resilient professional with a strong sense of priorities, a keen eye for detail and a valued reputation
for integrity.
PROFESSIONAL HIGHLIGHTS
12.2003 – 08.2015 UNITED STATES NAVY, San Diego, CA
Over 11 years of progressive excellence, service and accomplishments in the United States Navy
including four deployments in support of the Global War on Terrorism.
Progressiveassignments, responsibilities and duties include:
Galley Watch Captain, Work Center Supervisor (06.2012 – 08.2015)
• As GalleyWatchCaptain, providedleadershipandguidanceover themanagement,preparationand
presentationofover 6,000mealsdaily.
• Supervised 45food serviceand hospitalitypersonnelin dailyoperations, workloadadministration,work
reviewandqualityassurances.
• Monitoredandevaluatedindividualandteamperformance, identifiedperformancedeficiencies,
developedremediesincluding retraining ifrequired, andauthoredperformanceevaluations.
• Ensuredcompliancewithallsanitationandsafefood-handling requirementsandbest practices, and
ensuredcleanlinessof all food serviceequipment andrelatedspaces.
• As Work Center Supervisor, providedoversight of147 workspacesacross theservicedepartment.
• Managedtheroutineandnon-routinemaintenance,repairandserviceofallfoodand hospitality
equipment.
• Directedthecomplex inventorycontrolandmanagementofdivisionworkcenters.
• Implemented3Mprinciplesinefficient maintenanceandsafeoperationofallfood preparation, service,
and storageequipment andtools.
PROFESSIONAL HIGHLIGHTS: continued

2. Matthew Paul Richard | PAGE TWO
richardmatthew55@yahoo.com
PROFESSIONAL HIGHLIGHTS: continued
Demonstrated management efficiencies and accomplishments include:
• As Work Center Supervisor, managed 147 divisional workspaces, performed over 4,339 checks and
inspections, and 400 validations.
• As Galley Watch Captain for 2014 WESTPAC deployment successfully supervised 45 personnel in the
preparation of 6,000 meals daily for crew.
• Lead and trained 16 Culinary Specialists and 24 Food Service Attendants in the daily maintenance of
three galleys and seven berthing spaces.
• Significantly improved materialreadiness through managing work centers’ 3M program maintaining
100% accountability of all maintenance, scheduled PMS checks, maintenance actions and
assessments resulting in an overall score of 95% efficiency rating.
• Managed four storerooms with over $150K of consumables with 100% accuracy.
• Achieved 75% retention rate and 33% advancement rate.
Front Desk Supervisor, Building Supervisor, Naples, IT (05.2009 – 06.2012)
• As Building Manager providing leadership over the daily operations of 383 permanent
bachelor rooms.
• Provided oversight for daily housekeeping and maintenance of facilities and individual rooms.
• Supervised facilities maintenance including repairs, remodels, improvements, and custodial and
housekeeping operational oversight.
• As Front Desk Supervisor, provided oversight of daily operations and communications for 12 staff
members and 383 residents in two four-story buildings.
• Managed complete front desk operations in Electronic Management System.
• Integratedservices with housekeeping personnel.
• Managed check-in and check-out process, managed reservation calendar, performed various
reservation quality control and assurances, and delivered accurateand consistent cross-divisional
communications. Demonstrated accomplishments:
• Identified multiple operational process deficiencies, developed remedies, and implemented
improved processes resulting in a 30% completion increase for all tenant commands.
• Nominated for Sailor of the Quarter.
Watch Captain, Chiefs & Officers Mess, U.S.S. AbrahamLincoln (05.2007 – 05.2009)
• As Watch Captain responsible for the accurate ordering, receiving, preparation and serving of over
15,000 meals daily for the crew including supervision of the daily meal production for more than 400
officers. Demonstrated accomplishments:
• Deployed twice in support of Operation Enduring Freedom and the Global War on Terrorism.
Cook-on-Watch, U.S.S. Essex(LHD 2) (04.2004 – 05.2007)
• Responsible for the preparation and service of 6,000 meals daily.
SPECIALIZED TRAINING
2007–2013 Coursework: FlagOfficerandPublicQuarters,ShipboardFirefighting,AdvancedDamage Control,Bearings&
RecordsKeeper.
2004 Navy“A” School, CulinarySpecialist.
EDUCATION
2010 – 2012 Central Texas College, Killeen, TX
Food and Beverage Management
AWARDS • Navy& MarineCorpsAchievementMedal(3) • Joint MeritoriousUnitAward
• Navy“E” Ribbon(3) • NavyGoodConduct Medal(3)
• NationalDefenseServiceMedal • GlobalWaronTerrorismExpeditionaryMedal
• GlobalWaronTerrorismServiceMedal • HumanitarianServiceMedal(2)
• Sea ServiceDeploymentRibbon(2) • Navy& MarineCorpsOverseasServiceRibbon(6)