Alisa Allen Singletary has over 30 years of experience in property management, leasing, and sales. She is currently seeking a leadership opportunity with an organization where she can utilize her strong sales background, leadership skills, and ability to analyze data. She has excelled in fast-paced environments, meeting or exceeding goals and coaching teams to enhance operations. Her professional experience includes directing leasing and marketing operations at a 1869-unit property, managing portfolios, and serving as both a community and property manager.

1. ALISA ALLEN SINGLETARY
500 E. 33rd
Street Apt. 2115 Chicago, IL 60616 acsingletary@hotmail.com (312) 307-1162
Seeking an opportunity with an organization in need of a team member with a strong sales and
leadership background to maximize business accomplishments and bring energy to the team
SUMMARY OF QUALIFICATIONS
• Diverse service and sales background, meeting or exceeding goals in fast-paced environments.
• Leadership skills with the ability to hire & coach confident employees to enhance operational effectiveness.
• Demonstrates ability to utilize analytical skills and proactively identify discrepancies for data integrity.
• Proficient in Online Marketing, Social Media, Microsoft Office Suite, Yieldstar, Yardi and OneSite.
PROFESSIONAL EXPERIENCE
DIRECTOR OF LEASING / PROPERTY MANAGER 2014-Present
(DKLIVING A DRAPER AND KRAMER CO.) Chicago, IL
• Manage the day to day hiring, training, coaching and development of leasing and renewalteams
• Manage all leasing, marketing, outreach and retention operations of a 1869 unit property in Bronzeville
• Supervise 6-28 FT Employees in Leasing and renewalDepartment, including Maintenance Teams
• Managed $2.5 Million Dollars in Capital projects during Q3/Q4 2014 and Q1 2015 (Unit rehabs/Bldg. paint)
• Increased ancillary income by rolling out 3 new fee structures in Q4 2014 (Parking / Pet rent / Utility Fees)
• Received positive recognition in Q1 2015 for reducing expenses year over year 2014 / 2015 by 1.5%
• Daily completion and oversight of all relevant reports, expenses, and overall property financials
PROPERTY MANAGER 2011-2014
(CLK / GLASSRATNER) Chicago, IL
• Managed a 350 unit multi-site vintage portfolio in Andersonville with both market / affordable units
• Managed the $390K post fire restoration of 7 apartments at vintage courtyard building in Chicago
• Successfully exceeded all quarterly financial goals with $0 delinquency 8 out of 12 months in 2012
• Increased market rents 6 quarters over 2 year period while maintaining strong occupancy of 98% average
• Increased net rental income 12% while establishing a strong brand and identity in the market
• Increased resident retention to average 65% while increasing resident referrals by 20%
• Received positive recognition in 2012 for reducing vacancy loss, increasing net rental income, leadership
COMMUNITY MANAGER 2000-2010
(AIMCO) Evanston, IL
• Managed a luxury 189 unit high-rise, along the North Shore walking distance to Northwestern campus
• Directed construction of $4.5M amenity/apartment interior redevelopment, acting as liaison between
construction team and residents to ensure optimal coordination of project and continued communication.

2. • Maintained an evolving waitlist program in an ever changing market and creating a strong brand
• Maintained average daily occupancy of 98% , while maintaining average preleased of 95%
• Maintained resident retention at 65% and above on a goal of 60%, with resident satisfaction scores at 95%
SENIOR OFFICER 1987-2000
(FAIRMONT HOTEL) Chicago, IL
 Responded to all emergency calls, daily reports/logs, and shift patrols/base support. New hire orientations,
educating team members on departmental policies and coached team in report writing. Compliance audits,
safety checks,OSHA reporting and first aid.
 Worked closely with GM/HR as a volunteer on various employee committees. Trained employees on safety
and emergency preparedness. Focused on overall compliance in all safety matters. Member of the safety
compliance team. Trained all new Loss Prevention Officers upon hire.
ADDITIONAL EXPERIENCE, TRAINING, LICENSES, CERTIFICATIONS AND AWARDS
• Licensed Illinois RealEstate Leasing Agent
• Disney Excellence Customer Service Training – Orlando, FL 2009
• Manager of the Year AIMCO 2006, Manager of the Year CLK 2012
• Extensive and ongoing training in fair housing, online marketing, harassment, AR/AP, team building and
customer service, team satisfaction and asset management with many courses in marketing, sales and conflict
resolution in addition to employee relations training, and HR coursework.
• Lead Based painter Renovator Certification 2015
• City of Chicago Life Safety Emergency (LSE Inspections)
• HUD REAC Inspections
PROFESSIONAL ASSOCIATIONS
• Member, Chicagoland Apartment Association (CAA)
• Member, Institute of RealEstate Management (IREM)
REFERENCES
Furnished Upon Request