Monique L. Merriweather has 15 years of experience managing people and properties. She has effectively administered initiatives to maximize revenues, minimize expenses, and enhance resident experiences. Her experience includes roles as a Portfolio Operations Director, Property Manager for a community development corporation, and Property Manager for a residential management company. She maintains various licenses and certifications and has a bachelor's degree in Applied Behavioral Science.

1. Monique L. Merriweather
(773) 396-7901 ♦ moneem22@gmail.com
Summary of Qualifications
Fifteen years of experience managing people. Effectively administrated and communicated initiatives
in order to maximize revenues, minimize expenses, enhanced resident service experiences and
achieved financial goals. Analyzed and provided support to the maintenance and rehab teams and
inventory management. Able to analyze situations, research options, and make firm decisions.
Focused on business growth and retention through interactive client service. Attentive to customers
needs and experienced in conflict resolution. Enjoys interacting with clients, vendors and employees
at all levels.
Professional Experience
Portfolio Operations Director, Invitation Homes Dec 2013 – Oct 2015
• Lead an operations team consisting of an Assistant Portfolio Manager, Portfolio Operations
Associate, Leasing Agents/Specialists, Rehab and Maintenance Technicians.
• Effectively administrated and communicated initiatives in order to maximize revenues,
minimize expenses, maximize resident service experiences and achieve financial goals for
homes in community/pod.
• Analyzed and provided support to the maintenance and rehab teams.
• Created weekly reports for upper management regarding accounts receivables and payables,
occupancy and vacancy, and turnaround times.
• Coordinated Lease Renewal negotiations resulting in maximized revenues & increased
retention.
• Oversaw current CMAs for turns and vacant unrented inventory. Delegated the planning and
improving of homes for occupancy.
• Managed delinquent accounts, evictions, collections, and account receivables, past and
current.
• Ensured data integrity in Yardi and Sales Force systems.
• Supervised Section 8 residents, all applicable documentation, inspections, and processes.
• Performed Resident Orientations to help residents understand management and maintenance
responsibilities, along with how to use HVAC, appliances, smoke and CO detectors.
• Facilitated the onsite procurement process for contracted work. Reviewed submitted
documents for inclusion and accuracy.
• Enforced health and safety guidelines, facilitated training and OSHA safety guidelines;
cataloged MSDS sheets.
Property Manager, Woodlawn Community Development Corporation Jan 2010 - May 2013
• Managed day-to-day operations of Vivian Gordon Harsh/Lake Michigan Apts, and Mary Jane
Richardson Apartments.
• Ensured properties were in compliance with HUD's PHAS (Public Housing Assessment System)
indicators: Maintained occupancy rate at or above 98%; Completed Work Orders within 5 days,

2. 2 | Monique L. Merriweather (773) 396-7901 / moneem22@gmail.com
emergencies within 24 hours; Passed HUD's REAC (Real Estate Assessment Center) inspection
with a score of 87c in 2010 and 96b in 2011; Maintained/exceeded rent collection rate of 98%.
• Processed accounts payables and receivables in a timely manner; Implemented quality control
measures to ensure compliance with the CHA’s and HUD's goals.
• Enforced health and safety guidelines to staff, facilitated health and safety training and OSHA
safety guidelines; compiled MSDS sheets, logged and ensured accessibility.
• Responsible for the onsite procurement process for contracted work. Reviewed submitted
documents for inclusion and accuracy.
• Recognized for Quality Performance.
Property Manager, U. S. Residential Management, LLC. Oct 2002-Oct 2009
• Chaired the day to day operations of Elizabeth Woods Senior Apartments.
• Directed the compliance of the property relating to HUD's PHAS (Public Housing Assessment
System) indicators; maintained occupancy rate at or above 98%; completed tenant work orders
within 5days, emergencies within 24 hours; passing of HUD's REAC (Real Estate Assessment
Center) inspection; maintained rent collection rate at or above the required 98%; processed
accounts payables and receivables in a timely manner; and implemented quality control
measures to ensure files were in compliance with the Chicago Housing Authority's and HUD's
goals.
• Facilitated the compliance of health and safety guidelines of the staff, coordinated health and
safety training; administered OSHA safety guidelines; ensured MSDS sheets were logged and
accessible.
• Responsible for the onsite procurement process for contracted work. Reviewed submitted
documents for inclusion and accuracy.
• Implemented an aggressive leasing campaign to lease Elizabeth Wood Senior Apartments after
renovation, 36 of 50 units leased within a 3-month span.
• Recognized for Quality Performance.
Licenses & Certifications
40hr HAZWOPER ♦ 10hr OSHA Construction Safety ♦ Certified Renovator-RRP ♦ Lock-Out/Tag-Out
First Aid/CPR ♦ Permitted Confined Spaces ♦ Asbestos Awareness ♦ Mold Awareness
Blueprint Reading ♦ 120hr Hands-On Carpentry ♦ Forklift Operator ♦ Leasing Agent
Skills
• Competent in financial management and budget preparation.
• Strong accounts payable/receivable reconciliation.
• Experienced in Client Satisfaction and problem solving.
• Experienced in analyzing situations for quick resolution.
Education
National Louis University; Chicago, IL- BA, Applied Behavioral Science - June 2015
Opportunities Advancement Innovations in Workplace Development-
Environmental Health and Safety Continuing Education Programs June 2016

3. 3 | Monique L. Merriweather (773) 396-7901 / moneem22@gmail.com