Burnout is a state of emotional, mental, and physical exhaustion caused by prolonged and excessive stress. It can develop quickly over 6 months on average as a result of poor leadership, lack of support from an organization, work overload, and other factors. Recovery from burnout is a slow process, taking an average of 2 years, as the person must physically and psychologically remove themselves from the stressors, gain self-knowledge and acceptance, and revise their relationship with their work. The difficulty in recovering stems from personality traits, physical symptoms of fatigue and illness, and unsupportive organizational cultures and policies. Future leaders are advised to remember the humanity of their workforce and prioritize employee well-being.

1. JOB BURNOUT
“The Disease of Our Civilization”
Arianna Huffington
ARTA and FERNANDO

2. What is burnout?
Burnout is a state of emotional, mental, and physical
exhaustion caused by excessive and prolonged
stress.

3. Objectives
You will learn about
3 Questions
• What causes burnout?
• What maintains burnout?
• How can we avoid or overcome burnout?

4. The B doc Model
(Burnout during organization change)

5. Descent into burnout
…is fast (6 months average)
• Hope
• Anger
• Frustration
•BURNOUT!!!

6. 10 Ways Organizations Create
Burnout
1. Poor leadership
2. Lack of caring by the organization
3. Role of other employees
4. Politics or sabotage
5. Lack of organizational resources
6. Over-emphasis on return on investment (ROI)
7. Work overload
8. Poor communication
9. Unethical or illegal requests
10. No vision or direction by change leaders

7. But recovery from burnout is
… slow (2 years in average)
• BURNOUT
• Physical or psychological removal
• Self-knowledge and acceptance
•Revised psychological contract

8. Why it’s so tough to recover?
The burnout triumvirate
• Personality
• Over-achiever, “star” employee
• Physical symptoms
• Fatigue, irritability
• Inability to concentrate
• Chronic/acute disease
• Organization
• Leadership, culture policies

9. As future leaders…
• When you go to leadership and management
positions, remember the HUMANITY of your
workforce!
• Keep the human in human resources!

10. Let’s see an example